Access Center Crisis Counselor (Full-time) 2nd Shift

Foundation 2 - Crisis Services; Cedar Rapids (IA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Starting pay $18–$20 /hour

Benefits package valued at $12,000 per

Four weeks PTO annually

Two weeks parental leave

Pet insurance option

Retirement plan with company matching

Job summary

Foundation 2 Crisis Services is seeking a full-time crisis support specialist to meet clients at the Linn County Mental Health Access Center. You will provide crisis counseling, complete assessments, coordinate services, and document care while collaborating with an interdisciplinary team.

Requirements include a bachelor's degree in human services or related field, data-entry skills, and trauma-informed care principles.

Qualifications

• Bachelor’s degree in human services or related field with 1+ year’s relevant experience.
• Bachelor’s degree in related field with 30 hours of human service coursework.
• Proficient typing and data entry with accuracy.
• Excellent writing and grammar skills.
• Ability to pass background checks conducted by Foundation 2 Crisis Services.
• Live in Iowa and complete required trainings on time.

Responsibilities

• Meet with clients at Linn County Mental Health Access Center for crisis counseling and support.
• Complete required assessments with clients.
• Provide service coordination and referrals for services at the Center.
• Complete documentation for proper record keeping.
• Collaborate with an interdisciplinary team at the Center.

Skills

Typing

Data entry

Computer literacy

Writing

Multi-tasking

Trauma-informed care

Conflict resolution

De-escalation techniques

Empathy

Education

Bachelor’s degree in human service

Bachelor’s degree preferred

Tools

Basic computer software

Job description

Reports to: Access Center Program Coordinator

Location: Linn County Mental Health Access Center

Hours: Full-time, Tuesday – Saturday, 3 – 11 PM

About Foundation 2 Crisis Services

Foundation 2 Crisis Services is a mission-driven, non-profit organization that provides critical crisis intervention and prevention services across Iowa. We operate a 24/7 crisis center, including phone, text, and chat services. We also operate an emergency youth shelter, mental health support groups, community-based crisis programs, training, and more. We have been saving lives for over 50 years. Join our team today!

Overview of the role

Meet with clients at the Linn County Mental Health Access Center to provide support and crisis counseling. Complete required assessments with clients. Provide service coordination and assist in making referrals for services at the Linn County Mental Health Access Center. Complete necessary documentation to ensure proper record keeping. Work collaboratively with an interdisciplinary team at the Linn County Mental Health Access Center.

Full-time positions open for 2nd shift Tuesday – Saturday, 3 – 11 PM. May be opportunities for overtime.

Benefits

• This position starts at $18-$20 per hour, plus our generous benefit package of $12,000 per year. Flexible benefit dollars can be used toward medical insurance and other benefits. Funds not used for benefits will be added to your paycheck as taxable income. Learn more here.
• Generous paid time off, including floating mental wellness days. Full-time employees begin at four weeks paid time off per year.
• Quarterly wellness benefit reimbursements to support a sense of wellbeing.
• Two weeks of paid parental leave following the birth or adoption of a child.
• Optional pet insurance to cover emergency expenses.
• Retirement plans with Foundation 2 Crisis Services’ matching contributions.

Who you are

• Client-centered. You are dedicated and passionate about working with individuals in crisis. You know it is an honor to be trusted to support people at their most vulnerable.
• Compassionate. You have compassion for clients and a willingness to understand and exercise trauma-informed care practices.
• Quick Thinking. You recognize that you will often have multiple irons in the fire at once and will be challenged to manage competing priorities.
• Flexible. You understand people are complicated and solutions with often require a team approach.
• Team player. You enjoy working with individuals from diverse backgrounds and are proud to represent your program.

What you’ll do

• Meet with clients at the Linn County Mental Health Access Center to provide support and crisis counseling.
• Complete required assessments with clients.
• Provide service coordination and assist in making referrals for services at the Linn County Mental Health Access Center.
• Complete necessary documentation to ensure proper record keeping.
• Work collaboratively with an interdisciplinary team at the Linn County Mental Health Access Center.

What you need

• Bachelor’s degree in human service and one (1) or more year’s relevant experience.
• Or bachelor’s degree in related field with 30 hours of human service coursework.
• Comfort using basic computer software.
• Basic typing and data entry skills.
• High comfort with computers with ability to type quickly and multi-task.
• Excellent writing and grammar skills.
• Pass all background checks completed by Foundation 2 Crisis Services.
• Live in Iowa.
• Successfully complete required trainings within required time periods.
• Submit copy of college degree or transcript as required by licensure for personnel file.
• Bachelor’s degree preferred.
• Education or training in trauma-informed care preferred.
• Experience in strengths-based practices preferred.
• Experience in conflict resolution and de-escalation techniques preferred.
• Ability to clearly communicate emotional support to people in crisis preferred.Background in motivational interviewing preferred.
• Knowledge/experience working in the mental health, substance use, and/or problem gambling field preferred.

Your Application

We’re excited to hear from you! To join the Foundation 2 Crisis Services team, please email your resume and cover letter to [e-mail]. No inquiries by phone. All questions will be answered during an initial virtual interview. Resumes, applications, and cover letter accepted until position filled.

Foundation 2 Crisis Services is an equal opportunity employer. We do not discriminate employment on the basis of race, color, religion, sex, pregnancy, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service or other non-merit factor.