Youth Services Assistant: Kids Programs & Social Media

Neumo; Germantown (TN); On-site; USD 17,000 - 22,000; Full time

Job summary

Germantown Community Library in Germantown, TN is seeking a Youth Services Assistant to support the children’s area and balance hands-on patron assistance with creative media tasks.

Responsibilities include preparing crafts, assisting with daily programs, guiding patrons, shelving, and contributing to community outreach. The role requires strong communication and customer service skills and familiarity with digital resources.

Qualifications

• H.S. Diploma or GED required.
• 1-2 years library experience preferred.
• 1-2 years customer service experience preferred.
• Some experience working with children.
• Experience with LEAP is a plus but not required.
• Experience with Canva preferred.
• Experience with digital resources preferred (Libby, Kanopy).

Responsibilities

• Prepare crafts, activities, and other materials for all children's programs.
• Assist Youth Services staff and guest presenters with daily programs and activities.
• Help set up and clean up program spaces and materials.
• Engage with children and families during programs in a welcoming, enthusiastic, and age-appropriate manner.
• Participate in storytelling, crafts, games, music, movement activities, and additional children's programming.
• Develop creative ideas for future children's programs and, as experience is gained, plan and lead programs independently.
• Help create a fun, welcoming environment where children can explore, learn, create, and enjoy the library.
• Assist patrons in locating books, multimedia, and other resources.
• Use the LEAP system to create and manage library cards and patron accounts.
• Maintain organized and welcoming library spaces in the children’s department.
• Contribute ideas for innovative programs and community outreach.
• Follow all policies related to patron privacy and custodianship of patron records.
• Help with basic library tasks and other duties as assigned.

Skills

Communication

Customer service

Technology skills

Microsoft Office

Weekend/evening availability

Education

H.S. Diploma or GED

Tools

LEAP system

Canva

Libby

Kanopy

Job description

Germantown Community Library in Germantown, TN is seeking a Youth Services Assistant to support the children’s area and balance hands-on patron assistance with creative media tasks.

Responsibilities include preparing crafts, assisting with daily programs, guiding patrons, shelving, and contributing to community outreach. The role requires strong communication and customer service skills and familiarity with digital resources.