Youth Residential Services Supervisor IV

State of New Hampshire; New Hampshire; On-site; USD 43,000 - 59,000; Full time

Benefits offered by this job

Dental plan

Flexible spending accounts

Retirement plan

Wellness program

Job summary

The State of New Hampshire, Department of Health & Human Services, Division for Children, Youth & Families, Sununu Youth Services Center in Manchester is seeking a Supervisory IV to oversee youth residential services and supervise Youth Counselor positions. This full-time, grant-funded role offers a wage of $31.33–$42.60 per hour, with 40 hours per week and potential renewal every two years.

The supervisor will ensure safety, program integrity, and compliance across residential

Qualifications

• Education/Experience: Bachelor’s degree and 3 years of experience OR equivalent combination of 7 years of education and experience after completion of high school.
• Education and experience must be in human services, psychology, education, criminal or juvenile justice, counseling or a related field, plus three years of supervisory experience in any occupational area.

Responsibilities

• Directly supervises, trains and evaluates the work performance of subordinate staff as assigned by the Supervisor of Residential Services.
• Conducts performance evaluations to include career goals and annual training plans to promote professional development, as well as recommends personnel actions for subordinate employees, including step increases, promotions, and disciplinary action.
• Ensures that staff complete all required annual trainings and any additional trainings as assigned.
• Acts with authority of the Facility Administrator, with primary responsibility for management of residential programming/facility oversight and maintaining safety of the facility.
• Ensures all admissions, discharges, visits, appointments, and meetings with professionals at the facility are facilitated in accordance with policy and practice.
• Assures facility communications logs are accurate and up-to-date. Elevates any issues to Administrators as needed.
• Understands the relationship between trauma and behavior and serves as a role model to subordinate staff to assure interactions and interventions with youth are supported by the youth’s treatment plan.
• Maintains knowledge of youth treatment plan goals and implements and oversees strategies for behavior management which are consistent with treatment recommendations.
• Maintains Controlled Force certification, supervises physical interventions to assure safety of residents and staff and compliance with policy for Restrictive Intervention.
• Reports all incidents to on-call administrator.
• Performs constant surveillance during resident transitions, while on units, during activities, meals, and school hours to ensure a safe and secure environment free from assaults, escapes, attempted suicides and other potentially dangerous or fatal situations.
• Communicates Division policies and procedures using a variety of formats (i.e., shift roll call, telephone conversations, emails etc.) with staff, direct care providers and external stakeholders, and works collaboratively with those and other agencies to foster mutual respect and positive relationships.
• Attends meetings to receive/disseminate information and to participate in program development and ensures compliance to Division policies and procedures. Collaborates effectively with administrators, clinical, medical, education, maintenance and facilities.
• Monitors staff schedules and approves leave based on appropriate staffing levels. Performs duties associated with human resources conducted at the agency level, which may include recruitment, interviewing, hiring, disciplinary actions, and injury reporting.
• Acts as part of quality assurance with Courtstream incident tracking, to include camera review and accuracy of all documentation of incidents (and 126-U reports).
• For further information please contact Amy Tsoumbanos , Administrator II [e-mail] , 603-665-8532

Skills

Supervisory experience

Public administration knowledge

Oral communication

Written communication

Education

Bachelor's degree

Equivalent combination of education/experience

Job description

The State of New Hampshire, Department of Health & Human Services, Division for Children, Youth & Families, Sununu Youth Services Center in Manchester is seeking a Supervisory IV to oversee youth residential services and supervise Youth Counselor positions. This full-time, grant-funded role offers a wage of $31.33–$42.60 per hour, with 40 hours per week and potential renewal every two years.

The supervisor will ensure safety, program integrity, and compliance across residential