Youth Outreach Coordinator

Greater Green Bay YMCA; Green Bay (WI); On-site; USD 42,000 - 58,000; Full time

Job summary

The Greater Green Bay YMCA is seeking a Youth Outreach Coordinator to design, coordinate, and deliver outreach programs for youth across the community. You will develop curriculum, support staff training, and ensure programs align with the Y’s mission and guiding principles.

Working under the Youth Outreach Director, you will strengthen community connections, empower youth voice, contribute to strategic planning, and help staff improve through data-informed feedback and professional development.

Qualifications

• Associate degree or equivalent experience required; bachelor’s degree preferred.
• Minimum of two (2) years of hands-on experience with middle/high school youth.
• At least one (1) year of staff supervision experience preferred.
• CPR/AED and First Aid certifications required within the first 60 days.
• A valid driver’s license is required.

Responsibilities

• Demonstrate proficiency in Youth Outreach Specialist functions by leading and modeling program delivery.
• Foster authentic connections between youth and peers by creating inclusive environments.
• Communicate effectively with parents and caregivers to strengthen family engagement.
• Coordinate and advocate for the Y Achievers program and align programming with youth development goals.
• Cultivate professional relationships with youth, families, and partners to enhance the YMCA’s reputation.
• Collect and prepare data for analysis to measure program impact and improve curriculum.

Skills

Communication

Leadership

Public relations

Time management

Curriculum development

Staff training

Data analysis

Organizational skills

Education

Associate degree or equivalent experience

Tools

Microsoft Office Suite

Job description

Position Summary

Under the general supervision of the Youth Outreach Director, the Youth Outreach Coordinator supports the design, coordination, and delivery of outreach programming that meets the evolving needs of young people across the Greater Green Bay community. This position develops curriculum, supports staff training, and ensures programs align with the Y’s mission, values, and guiding principles. The Coordinator plays a key role in strengthening community connections, empowering youth voice, and ensuring high-quality program implementation. In collaboration with the Youth Outreach Director, this role contributes to strategic planning, data-informed improvement, and the professional development of outreach staff.

Position Summary

Under the general supervision of the Youth Outreach Director, the Youth Outreach Coordinator supports the design, coordination, and delivery of outreach programming that meets the evolving needs of young people across the Greater Green Bay community. This position develops curriculum, supports staff training, and ensures programs align with the Y’s mission, values, and guiding principles. The Coordinator plays a key role in strengthening community connections, empowering youth voice, and ensuring high-quality program implementation. In collaboration with the Youth Outreach Director, this role contributes to strategic planning, data-informed improvement, and the professional development of outreach staff.

Essential Functions

• Demonstrate proficiency in all Youth Outreach Specialist functions by actively leading and modeling program delivery methods to ensure consistency, quality, and alignment across outreach initiatives.
• Foster authentic connections between youth and peers by creating inclusive, engaging, and supportive program environments so participants develop positive relationships, confidence, and belonging.
• Communicate effectively with parents and caregivers by providing updates on program content, events, and participant progress to strengthen trust and reinforce family engagement in YMCA programs.
• Coordinate and advocate for the Y Achievers program by developing promotional storytelling, tracking outcomes, and aligning programming with youth development goals to expand awareness and impact in the community.
• Cultivate professional relationships with youth, families, and community partners by representing the YMCA with integrity and professionalism to enhance the organization’s reputation and strengthen collaborations.
• Collect, organize, and prepare data for analysis in partnership with the Youth Outreach Director to identify trends, measure program impact, and integrate learnings into future curriculum and staff training.
• Integrate Youth Outreach programs with other YMCA initiatives by identifying opportunities for collaboration across departments so participants experience a seamless connection to the broader YMCA mission and services.
• Provide feedback and coaching to staff and volunteers through observation, mentoring, and constructive dialogue to promote continuous learning and strengthen the quality of program delivery.
• Maintain accurate program records and enrollment databases by updating participant information, attendance, and required reports to ensure accountability and compliance with YMCA and partner standards.
• Ensure a safe and engaging program environment by proactively managing risks, maintaining equipment, enforcing safety protocols, and responding effectively to emergencies to protect youth and staff.

Non-essential Functions

• Perform all other duties as assigned.
• Follow all YMCA abuse prevention and risk management policies, including required trainings, mandated reporting, and monitoring of high-risk areas.

Qualifications

• Associate degree or equivalent experience required; bachelor’s degree preferred.
• Minimum of two (2) years of hands‑on experience working with middle and/or high school youth required; four (4) years preferred.
• At least one (1) year of staff supervision experience preferred.
• Proficiency in Microsoft Office Suite required.
• Preferred Staff Supervision experience of 1 year.
• Microsoft Office Suite working knowledge is required.
• YUSA Leader Certification (within 6 months) is required; Team Leader Certification (or progress toward) is preferred.
• Demonstrated ability to write, adapt, and manage curriculum and lesson plans.
• Proven ability to manage equipment and supplies, maintaining and resources effectively and efficiently.
• Strong organizational, administrative, public relations, and program leadership skills are required.
• CPR/AED and First Aid certifications required within the first 60 days. (training provided).
• A valid driver’s license is required.

COMPETENCIES

• Accountability: Takes ownership of decisions, actions, and results. Follows through on commitments and accepts responsibility. Completes assigned tasks on time and accepts feedback without defensiveness. Adheres to established policies and procedures.
• Critical Thinking: Analyzes complex situations, identifies key issues, and applies logical reasoning to develop creative, mission‑based solutions that enhance program quality and effectiveness.
• Communication: Clearly conveys information and expectations to youth, families, staff, and partners. Adapts communication style for diverse audiences and fosters open, transparent dialogue that builds trust and understanding.
• Integrity: Demonstrates ethical behavior and sound judgment in all interactions. Models honesty, consistency, and professionalism, serving as a trusted role model for youth and colleagues.
• Time Management: Prioritizes tasks effectively, manages multiple responsibilities, and maintains focus on achieving program goals within established timelines.
• Decision Making: Makes informed, timely decisions by evaluating data, input, and organizational priorities. Balances program needs with available resources to ensure successful outcomes.
• Resilience: Responds constructively to challenges, change, and feedback. Maintains a positive attitude and composure under pressure while adapting to evolving program demands.
• Stress Management: Uses emotional intelligence to manage personal stress and maintain effectiveness in high‑energy, dynamic youth settings. Models calm, positive coping strategies for staff and youth.
• Coaching: Guides and supports others through feedback, mentoring, and encouragement. Identifies growth opportunities and fosters an environment of continuous improvement for both staff and participants.

WORK ENVIRONMENT & PHYSICAL DEMANDS

• Work is performed across multiple settings including YMCA branches, schools, community centers, and office environments.
• Flexibility and mobility are essential, as frequent travel between program sites is required.
• Must be able to actively participate in youth programming, including standing, walking, bending, and engaging in light physical activity.
• Must be able to lift and set up at least 30 pounds of equipment.

This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of responsibilities, duties, or qualifications. Additional tasks may be assigned as needed to support organizational goals. Employees must be able to perform the essential functions of the position, with or without reasonable accommodation.