Youth Outreach Case Worker

18-Degrees; Pittsfield (MA); On-site; USD 25,000 - 36,000; Full time

Job summary

18 Degrees is recruiting Outreach Case Workers to support youth (ages 10-24) in Pittsfield, MA, coordinating services, advocacy, and individualized support. The role emphasizes trauma-informed care and building community connections within a diverse team.

Responsibilities include tracking progress, coordinating wraparound services, and offering warm referrals while working evenings and weekends as needed; AA/EOE applies.

Qualifications

• 4 years of relevant experience or a Bachelor's degree in a human service field preferred.
• Outreach and case management experience strongly preferred.
• Data collection experience a plus.
• Strong computer and internet skills, including Microsoft Office.

Responsibilities

• Identify goals and track progress for youth ages 10-24.
• Coordinate needed services and provide warm referrals.
• Advocate and facilitate multi-systemic wraparound services.
• Build community connections and work as part of a supportive team.
• Some Evening and Weekend work required.

Skills

Building trust

Boundary management

Trauma-informed care

Gang culture awareness

Multilingual/multicultural

Time management

Education

Bachelor’s degree in human services

Tools

Microsoft Office

Job description

About this position

18 Degrees is where new beginnings come to light for children and families – join us on our journey into a new day! At 18 Degrees, we cultivate teams and leaders to embrace the principles of diversity, equity and inclusiveness to support the needs of our community.

Too many of our youth are facing challenges that put them at risk. Join 18 Degrees in giving our youth the opportunity to live their promise. Outreach Case Workers in our Community Connection (PCC) working with youth are focusing on the welfare of our youth, to avoid negative impact and succeed in their futures by identifying their goals; strengths and tracking progress; coordinating needed services; providing warm referrals, individualized support & advocacy; and facilitating groups. Working in both our Pittsfield and North Adams offices.

Required:

• Ability to build trusting relationships while maintaining appropriate boundaries.
• Knowledge and understanding of the systemic, socio-economic, educational and; other challenges.
• Informed trauma care and knowledge of gang culture.
• Ability to meet individuals where they are. Some Evening and Weekend work required.
• Build community connections and work as a member of a supportive team.
• Interested candidate will coordinate with counseling and mentoring personnel to facilitate multi-systemic wraparound services for at-risk youth (ages 10-24) within the city of Pittsfield, MA.
• Lived experience; multilingual/multicultural fluency are a plus.

4 years of Relevant Experience or Bachelor’s degree in a human service field preferred. Outreach and case management experience strongly preferred. Data collection experience a plus. Strong computer and internet skills, including Microsoft Office.

AA/EOE

Salary Information

$0 - $22.35Hourly Wage

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