Youth Mentor Lead (6580)

Lutheran Services Florida; West Palm Beach (FL); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental and Vision

Telehealth

Employee Assistance Program (EAP)

Life insurance (1X salary)

Holidays + PTO

403(b) Retirement plan

Job summary

Lutheran Services Florida (LSF) is seeking a Youth Mentor Lead to oversee Youth Mentors and ensure quality care within the shelter program. The role emphasizes supervising staff, monitoring daily activities, and coordinating intake and client satisfaction efforts.

Responsibilities include maintaining records, supporting the House Coordinator, and ensuring 24-hour direct care coverage. Strong organizational, communication, and leadership skills are essential.

Qualifications

• Must have strong organization and communication abilities.
• Education: high school diploma or equivalent; associates degree preferred.
• Experience with youth in structured settings is preferred.

Responsibilities

• Supervise Youth Mentors and monitor daily activities.
• Coordinate intake and orientation for youth.
• Maintain monthly reports with House Coordinator.
• Assist with ensuring 24-hour direct care coverage.
• Provide staff training and support as needed.
• Adhere to agency policies and procedures.
• Attend required trainings.

Skills

Organizational skills

Written communication

Verbal communication

Dependability

Judgement

Education

High School Diploma or GED

Associates Degree preferred

Job description

Lutheran Services Florida (LSF) envisions a world where children are safe, families are strong, and communities are vibrant.

LSF is seeking a talented Youth Mentor Lead who wants to make an impact in the lives of others.

Purpose and Impact:

This is an intermediary position with the responsibility of insuring quality care. The individual holding this position monitors daily activities and provides additional support to Youth Mentors. Duties also include informing the House Coordinator of programmatic issues on a daily basis. This is a direct service delivery position.

Essential Functions:

• Monitors daily activities of Youth Mentors in their essential functions.
• Carries a telephone on a rotation basis.
• Both detect and envision potential safety and security hazards to youth in residence, subsequently making recommendations and implementing corrective actions as appropriate or required.
• As directed, participates in the implementation and monitoring of client case plans.
• Assists with day-to-day maintenance of the facility in conjunction with the House Coordinator.
• Assists with ensuring 24-hour direct care staff coverage in conjunction with the Shelter Services Manager.
• Screens clients, conducts initial intakes, and administer client satisfaction surveys as directed.
• Coordinates and assists with youth intakes and orientation during Intake process.
• Participates in the training of Youth Mentors.
• Maintains monthly statistical reports in coordination with the House Coordinator.
• Supervises youth as needed.
• Supervises and schedules maintenance and upkeep of the group home van.
• Performs related work as required and as directed by the House Coordinator.
• Provide direct supervision of Youth Mentor staff and emergency house coverage as needed in emergencies.

Other Functions:

Performs other duties as assigned by the Program Director.

Physical Requirements:

• Must have a high level of energy. Must have full physical capabilities such as lifting, bending, cooking, cleaning, and using the telephone. Ability to transport youth in the shelter van and accompany youth on field trips/recreational outings.
• Must have a high level of energy and be able to work long hours.
• Valid Florida Driver’s License and Insurance

Education:

High School Diploma or Equivalent Required, Associates Degree Preferred.

Experience:

Two years experience working with youth in an organized/structured setting preferred or at the discretion of Supervisor/Manager.

Skills:

Must have good organization, written, and verbal skills. Dependability, discretion, and good judgement are essential. Must be able to establish and maintain effective relationships with clients, co-workers, and the general public.

Other:

Must demonstrate sensitivity to our service population’s cultural and socioeconomic characteristics and needs.

Principle Accountabilities:

• Reports to House Coordinator.
• Detects and envisions safety and security hazards.
• Team player with co-workers and administrators.
• Ensures the maintenance of the house.
• Effective staff management and leadership.
• Adheres to Agency policies and procedures.
• Attend all required training.

Why work for LSF?

LSF offers 60 programs across the state of Florida serving a wide range of populations in need. Mission Driven staff members become part of the LSF community while transforming the lives of those in need. Our staff additionally find growth opportunities as they explore areas of interest within the organization.

Amazing benefits package including:

• Medical, Dental and Vision
• Telehealth (24/7 online access to Doctors)
• Employee Assistance Program (EAP)
• Employer paid life insurance (1X salary)
• 13 paid holidays + 1 floating holiday
• Generous PTO policy (starting at 16 working days a year)
  • Note: Head Start employees paid time off and holiday schedule may differ
• 403(b) Retirement plan with 3% discretionary employer match OR 3% student loan repayment reimbursement

LSF is proud to be an equal opportunity employer.

Lutheran Services Florida is mandated to perform background screenings for employment in accordance with the Florida Care Provider Background Screening Clearinghouse as outlined in Section 435.12, Florida Statutes. Additionally, pursuant to House Bill 531 (2025), Lutheran Services Florida must ensure that all job vacancy postings and advertisements include a clear and conspicuous link to the AHCA Clearinghouse website and its requirements. For more information on background screening requirements please visit: https://info.flclearinghouse.com

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.