Youth Membership & Front Desk Coordinator

Boys & Girls Clubs of Greater Salt Lake; Murray (KY); On-site; USD 21,000 - 23,000; Part time

Benefits offered by this job

PTO after 3 months

Floating holidays

Birthday paid day off

Job summary

The Boys & Girls Clubs of Greater Salt Lake is seeking a dedicated Membership Coordinator to keep membership data accurate, answer phones, process payments, and mentor youth in a fast-paced setting.

This 25-hour-per-week role includes a varied schedule (Mon, Thu, Fri 2:00-6:30pm; Wed 12:30-6:30pm; Tue 1:30-6:30pm), with opportunities for growth and professional development in a supportive club environment.

Qualifications

• Front desk, office, or customer service experience
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Docs
• Excellent organizational skills with both electronic data and physical files
• Ability to handle personal information with sensitivity and confidentiality
• Ability to communicate effectively over the phone, in person, and over email
• Flexibility and adaptability to thrive in a lively, energetic environment
• Willingness to learn and implement Trauma-Informed Practices to help create an environment of safety, awareness, trust, and empathy with youth and staff
• Willingness to develop and exemplify social-emotional competencies: self-awareness, self-management, social awareness, relationship skills, and responsible decision-making

Responsibilities

• Maintain accurate membership records and database entries, process applications and renewals
• Handle sensitive information securely
• Field inquiries from families and provide exceptional customer service
• Help coordinate member events and meetings
• Maintain office supplies and inventory
• Assist with financial tasks such as invoicing and payment processing
• Perform general clerical duties such as filing, scanning, and data entry
• Engage with our young members, offering mentorship and support as they navigate their Club experience
• Other responsibilities as assigned by supervisor

Skills

Front desk experience

Microsoft Office

Google Docs

Organizational skills

Confidentiality

Phone communication

Adaptability

Trauma-Informed Practices

Social-emotional competencies

Tools

Microsoft Office Suite

Google Docs

Job description

The Boys & Girls Clubs of Greater Salt Lake is seeking a dedicated Membership Coordinator to keep membership data accurate, answer phones, process payments, and mentor youth in a fast-paced setting.

This 25-hour-per-week role includes a varied schedule (Mon, Thu, Fri 2:00-6:30pm; Wed 12:30-6:30pm; Tue 1:30-6:30pm), with opportunities for growth and professional development in a supportive club environment.