Youth & Family Experience Lead

Ymc; Norfolk (VA); On-site; USD 18,000 - 20,000; Full time

Job summary

YMCA of South Hampton Roads seeks a Family Experience Leader to create a joyful, safe, and inclusive environment for children and families. Under the Family Experience Director, you will deliver engaging experiences that build confidence, spark friendships, and foster belonging in Family Programs and early childhood spaces.

You will assist in planning Family Experience events, Stay & Play, and Drop-in zones, ensuring high-quality care and adherence to YMCA standards and policies.

Responsibilities

• Warmly greet all youth and families to build connections and ensure everyone feels welcomed, accepted, and valued.
• Support daily activities, experiences, and routines under the guidance of the Family Experience Director.
• Deliver safe, nurturing care in Stay & Play, Interactive Zone, and other drop-in child care services.
• Assist in planning and delivering Family Experience programs, including family events, Parents Time Out, birthday parties, and holiday activities.
• Follow YMCA policies and procedures to ensure a safe, clean, and energetic environment for all participants.

Job description

YMCA of South Hampton Roads seeks a Family Experience Leader to create a joyful, safe, and inclusive environment for children and families. Under the Family Experience Director, you will deliver engaging experiences that build confidence, spark friendships, and foster belonging in Family Programs and early childhood spaces.

You will assist in planning Family Experience events, Stay & Play, and Drop-in zones, ensuring high-quality care and adherence to YMCA standards and policies.