Youth & Family Coordinator (Southwest)

Greater Austin YMCA; Austin (TX); On-site; USD 38,000 - 52,000; Full time

Job summary

Greater Austin YMCA is seeking a Youth and Family Coordinator to lead sports programs, ensure safety, and create a welcoming environment for participants, members and families. You will be the primary contact, answer questions, and model the Y’s values.

Responsibilities include coordinating teams and schedules, supervising games, arranging referees, administering first aid, and writing weekly reports. Evening, weekend, and some holidays work required.

Qualifications

• Experience coaching or participating in youth/adult sports.
• Knowledge of basic sports rules and safety protocols.
• Ability to manage multiple schedules and daily program operations.
• Active and athletic with ability to demonstrate sports skills when needed.
• CPR/AED and First Aid certification (or willingness to obtain).
• Coaching certifications for specific sports are a plus.
• Able to work evenings, weekends, and some holidays.

Responsibilities

• Provide exceptional customer service as the main contact for participants with questions about schedules, equipment, or minor issues.
• Assist the Program Director with preparing teams, creating schedules, planning clinics, and organizing activities.
• Supervise games and programs when the Program Director is unavailable, including handling conflicts, weather cancellations, or schedule changes.
• Schedule referees/officials for games, ensure games start on time, and be ready to referee if needed.
• Keep score during games and enforce basic rules about player eligibility.
• Administer first aid when needed and complete reports for any accidents or incidents.
• Set up and take down equipment and maintain a clean, welcoming facility.
• Attend staff meetings and assist with planning or other organizational tasks.
• Write short weekly program reports for the Program Director.
• Model excellent customer service by leading with empathy, listening actively, and fostering positive relationships.
• Lead by example the Y’s mission, vision, and values with program participants, members, staff and guests.
• Become an Ambassador of the Y’s work and culture by being the ultimate storyteller of who we are as an organization and brand.
• Complete other duties as assigned.

Skills

Sports coaching

Program management

Scheduling

Active athlete

First Aid/CPR

Coaching certifications

Evenings/weekends holidays

Education

High school diploma or equivalent

Some college coursework in PE/Rec

Job description

Why Your Role Matters

The Youth and Family Coordinator is a hands‑on leader who ensures YMCA sports programs run smoothly, safely, and inclusively. You are the primary point of contact for participants, members, and families, providing guidance, answering questions, and creating a positive, welcoming environment. By leading programs and modeling the Y’s values, the Youth and Family Coordinator helps participants build skills, confidence, and teamwork, delivering an exceptional experience that brings the YMCA’s mission to life in the community.

Why Your Role Matters

The Youth and Family Coordinator is a hands‑on leader who ensures YMCA sports programs run smoothly, safely, and inclusively. You are the primary point of contact for participants, members, and families, providing guidance, answering questions, and creating a positive, welcoming environment. By leading programs and modeling the Y’s values, the Youth and Family Coordinator helps participants build skills, confidence, and teamwork, delivering an exceptional experience that brings the YMCA’s mission to life in the community.

How You Will Make An Impact

• Provide exceptional customer service as the main contact for participants with questions about schedules, equipment, or minor issues.
• Assist the Program Director with preparing teams, creating schedules, planning clinics, and organizing activities.
• Supervise games and programs when the Program Director is unavailable, including handling conflicts, weather cancellations, or schedule changes.
• Schedule referees/officials for games, ensure games start on time, and be ready to referee if needed.
• Keep score during games and enforce basic rules about player eligibility.
• Administer first aid when needed and complete reports for any accidents or incidents.
• Set up and take down equipment and maintain a clean, organized, and welcoming facility.
• Attend staff meetings and assist with planning or other organizational tasks.
• Write short weekly program reports for the Program Director.
• Model excellent customer service by leading with empathy, listening actively, and fostering positive relationships with participants, families, members, staff, and guests.
• Lead by example the Y’s mission, vision, and values with program participants, members, staff and guests.
• Become an Ambassador of the Y’s work and culture by being the ultimate storyteller of who we are as an organization and brand.
• Complete other duties as assigned.

What You Bring To The Y

• High school diploma or equivalent required; some college coursework in Physical Education, Recreation, or a related field is preferred but not required.
• Demonstrated experience participating in or coaching youth or adult sports programs.
• Experience leading or supervising staff, volunteers, or peers is a plus.
• Strong understanding of basic sports rules, safety protocols, and program management.
• Proven ability to organize and manage multiple schedules, equipment, and daily program operations efficiently.
• Comfortable being active and demonstrating sports skills when needed.
• CPR/AED and First Aid certification (or willingness to obtain).
• Coaching certifications for specific sports are a plus.
• Ability to work evenings, weekends, and occasional holidays.

Physical Requirements

This role requires the ability to actively participate in sports and program activities, including standing, walking, running, and demonstrating physical skills. The Coordinator may need to lift, carry, set up, and take down sports equipment and supplies. Work is performed both indoors and outdoors in a variety of weather conditions. The position may require quick movement to respond to participant needs, provide first aid, or manage program activities safely. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.