Youth & Family Coordinator (East Communities)

Austin YMCA; Austin (TX); Sur place; USD 23 000 - 29 000; Plein temps

Avantages offerts par ce poste

Health Insurance

Retirement Savings Plan

Paid Time Off

Free household membership to YMCA

Résumé du poste

Austin YMCA in Austin, TX is seeking a Youth & Family Coordinator for East Communities to energize youth programs and create welcoming experiences for children and families.

You will coordinate activities, support events, supervise participants, and collaborate with staff and volunteers to deliver safe, inclusive programs aligned with YMCA standards.

Qualifications

• High school diploma or equivalent; related youth development training preferred.
• Experience with children, families, or community members in programs or events.
• Strong organizational skills to manage multiple priorities and keep records.
• Ability to lead activities and create welcoming, inclusive experiences for families.

Responsabilités

• Support planning, coordination, and delivery of Youth & Family programs, activities, and events.
• Provide day-to-day operational support based on priorities and center needs.
• Serve as a welcoming contact for participants and families, answering questions and resolving routine concerns.
• Assist with schedules, registrations, rosters, participant communication, supplies, and logistics.
• Help lead activities ensuring safety, engagement, and YMCA standards.
• Support supervision and engagement while maintaining staff-to-participant practices.
• Build relationships with participants, families, staff, volunteers, members, and partners.
• Maintain program records and provide routine updates on participation and operations.
• Follow safety, supervision, and incident-reporting procedures; administer first aid within training scope.
• Set up and break down spaces; ensure clean, safe, welcoming environments.
• Participate in staff meetings and continuous improvement efforts across Youth & Family.
• Model customer service and YMCA values; act as a Y ambassador.

Connaissances

Organizational skills

Customer service

Communication skills

Activity leadership

Team collaboration

CPR/AED & First Aid

Formation

High school diploma

Youth development education

Recreation/education training

Outils

CPR/AED certification

First Aid certification

Description du poste

Youth & Family Coordinator (East Communities)

#26-0433

Austin, Texas, United States

Job Description

Why Your Role Matters

The Youth & Family Coordinator helps bring the energy and excitement of the YMCA to life! From youth sports and camps to enrichment programs, teen activities, family events, and seasonal programs, this role creates fun, welcoming, and memorable experiences for children and families. Working across a variety of program areas, the Coordinator builds meaningful relationships, supports engaging activities, and helps ensure every participant has an outstanding YMCA experience.

How You Will Make an Impact

• Support the planning, coordination, and delivery of Youth & Family programs, activities, and events.
• Provide day-to-day operational support based on departmental priorities, seasonal needs, and center needs.
• Serve as a welcoming point of contact for participants and families by answering questions, sharing information, and helping resolve routine concerns.
• Assist with schedules, registrations, rosters, participant communication, supplies, equipment, space preparation, and other program logistics.
• Help lead and monitor activities to ensure experiences are safe, engaging, inclusive, age-appropriate, and aligned with YMCA standards.
• Support participant supervision, transitions, and engagement while maintaining appropriate staff-to-participant practices and program expectations.
• Build positive working relationships with participants, families, staff, volunteers, members, and community partners.
• Assist with coordinating and supporting staff and volunteers to promote consistent program delivery and a positive team environment.
• Maintain accurate program records and provide routine updates related to participation, incidents, supplies, schedules, and operational needs.
• Follow established safety, supervision, emergency, and incident-reporting procedures and administer first aid within the scope of training when needed.
• Set up, take down, and organize program spaces, equipment, and supplies while maintaining clean, safe, and welcoming environments.
• Identify day‑to‑day program needs and communicate challenges, opportunities, and recommended solutions to the appropriate leader.
• Participate in staff meetings, training, program planning, and continuous‑improvement efforts across the Youth & Family department.
• Model excellent customer service by leading with empathy, listening actively, and fostering positive relationships with participants, families, members, staff, and guests.
• Lead by example the Y's mission, vision, and values with program participants, members, staff, and guests.
• Become an ambassador of the Y's work and culture by sharing who we are as an organization and brand.
• Complete other duties as assigned.

What You Bring to the Y

• High school diploma or equivalent required. Additional education or training in youth development, recreation, education, or a related field is preferred.
• Experience working with children, families, or community members through programs, services, events, volunteer work, or other customer‑facing environments.
• Strong organizational skills with the ability to manage multiple priorities, coordinate logistics, and maintain accurate records and communications.
• Ability to lead activities, engage participants, and create positive, welcoming, and inclusive experiences for children and families.
• Strong customer service, relationship‑building, and communication skills with the ability to interact effectively with participants, families, staff, volunteers, and community partners.
• Knowledge of youth development, participant safety, and supervision practices, or the ability to quickly learn and apply YMCA standards and procedures.
• Experience supporting, mentoring, or coordinating the work of staff, volunteers, or peers is preferred.
• Current CPR/AED and First Aid certification, or the ability to obtain certification within the required timeframe.
• Ability to work a flexible schedule that may include mornings, evenings, weekends, holidays, and seasonal programming needs.

Physical Requirements

Must be able to perform the essential functions of the position in a variety of work environments, including office, program, and community settings. This role may require standing, walking, bending, reaching, and lifting or moving materials and equipment up to 30 pounds. The ability to communicate effectively, work collaboratively with others, and respond appropriately in emergency situations is required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

About Us

The Greater Austin YMCA is a nonprofit community enterprise with a purpose of elevating quality of life in central Texas by boldly expanding access for all children, adults, families and seniors in our dynamically growing community . Founded in 1953 and anchored in three Central Texas counties, the Y has served close to 500,000 people and provided more than $30M in financial assistance and program subsidies over the past 10 years. We operate 8 community centers and Camp Moody along with 6 early childhood education centers, 60 afterschool programs on school campuses in four districts, and 20 summer camps, with 1500 staff team members, 1000 volunteers, and a $4 8 M annual operating budget.

Additional Information:

The organization has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

The Greater Austin YMCA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. Greater Austin YMCA complies with applicable state and local laws governing non‑discrimination in employment in every location in which we have employees. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

We Take Care of Our People

Our mission isn't just a statement--it's a guiding force that shapes our actions every day. Rooted in our unwavering commitment to serving our community and esteemed team members, our mission is a true way of life. We're passionate about fostering health and wellness for all, and we're truly excited to introduce the following comprehensive benefits package that has been thoughtfully designed to prioritize your well-being.

• Health Insurance: We provide comprehensive health coverage, including medical, dental, and vision plans, to ensure the well-being of our employees.
• Retirement Savings Plan: We offer a 12% employer‑funded retirement plan upon meeting eligibility, empowering employees to plan for their future.
• Paid Time Off: Work‑life integration is important to us, which is why we provide up to 48 days of paid time off over vacation, holidays, and sick leave.
• Additional Perks: Free household membership to facilities operated by the Greater Austin YMCA, which is worth $1,200+ annually.

Pay Range

$17 - $21 per hour, DOE

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