Youth Engagement & Learning Coach

Flexi; Scottsdale (AZ); Hybrid; AUD 70,000 - 110,000; Full time

Job summary

InEight Inc. is seeking an experienced Instructional Designer to design, develop, and implement customer education experiences for our construction management software.

You will create learning solutions including virtual training, interactive eLearning, video tutorials, and performance support materials, collaborating with product teams to align content with customer needs and business goals. The role is part of the Customer Education team, reporting to the Director of Customer Education.

Qualifications

• 3+ years' experience in Instructional Design and Training.

Responsibilities

• Collaborate with stakeholders and SMEs to identify requirements and design training content.

Skills

Instructional Design

Training

Technical Writing

Communication

Education

Bachelor's degree in Instructional Design or related field

Tools

Articulate 360

Storyline

Camtasia

WalkMe

Wistia

PowerPoint

Word

Skillable Studio

Job description

Job Description

About Us InEight is a leader in construction project controls software, empowering over 850 companies taking on challenging projects in industries including construction and engineering; transportation infrastructure; mining; water; power and renewables; and oil, gas and chemical. Uniquely suited to capital construction and other complex work, our integrated modular software manages projects with over $1 trillion globally. Based in Scottsdale, Arizona, InEight supports a remote work model with employees working throughout the United States, Canada, Australia, Sri Lanka and Europe. InEight, an ISO 9001:2015-registered company, is a subsidiary of Kiewit Corporation (Kiewit). Kiewit, through its subsidiaries, is one of North America's largest and most respected construction and engineering organizations. InEight is a fast-paced, innovative company comprised of high-energy teams of self-starters playing integral roles in shaping the future of capital projects around the world. Our industry-leading solutions, dedicated employees, and proven leadership team provide a solid foundation to support our continued growth and success.

Position Summary: The Instructional Designer plays a key role in designing, developing, and implementing best-in-class customer education experiences that empower users to confidently and effectively use InEight's construction management software. We're seeking a creative and meticulous self-starter who is passionate about transforming complex technical functions and concepts into engaging, effective learning. The ideal candidate will be skilled at developing a variety of learning solutions, including virtual instructor-led training, interactive eLearning, video tutorials, and performance support materials. This position is part of the high-performing Customer Education team, reporting to the Director of Customer Education. The Instructional Designer will collaborate closely with subject matter experts, product teams, and other stakeholders to ensure learning content aligns with customer needs and InEight's business goals.

_InEight promotes a flexible working environment and can accommodate work-from-home arrangements. The successful candidate will ideally be located in Melbourne, Sydney or Brisbane to accommodate meetings with US-based stakeholders._

• Collaborating with stakeholders and subject matter experts including the Project Delivery and Product Development teams to identify requirements, understand product functionality and purpose, and provide support around the design and production of training content.
• Identifying key learning objectives across a range of training and audience types.
• Taking ownership for and participating in the design, development, refinement and evaluation of software training materials across multiple different modules and user roles.
• Authoring, editing, and formatting scripts, storyboards, tutorials, facilitator guides, quick guides, and in-app resources using software such as MS Word, PowerPoint, and WalkMe.
• Developing interactive eLearning content including simulations and both formal and informal assessment activities using Articulate RISE and Storyline.
• Producing, editing, and refining instructional videos using Camtasia and Wistia.
• Building instructional content for hands-on practice labs using Skillable Studio.
• Working with the rest of the global Customer Education team in publishing and maintaining content for our Learning Management System and online Knowledge Library.
• Participating in training needs analyses and reviewing instructional design standards as required.

• 3+ years' experience in Instructional Design and Training.
• A Bachelor's degree in Instruction Design or related field preferred.
• Strong skills in developing learning content that enables customers to effectively use complex software solutions.
• Intermediate video production skills (experience with Camtasia preferred).
• Intermediate to advanced skills producing eLearning content (experience with Articulate 360 preferred).
• Strong technical writing and visual design skills with exceptional attention to detail.
• Experience developing content for and interacting with a Learning Management System.
• Creative problem-solving skills to address learning challenges in innovative and meaningful ways.
• Advanced Microsoft Word and PowerPoint skills.
• Outstanding communication skills with a focus on customer expectations and satisfaction.
• Strong time-management skills with the ability to multi-task and work independently.
• A comprehensive understanding of adult learning theories and best practices for online and instructor-led training.
• Familiarity with Agile, SAM or LLAMA development methodologies is highly regarded.

InEight Inc. is an Equal Opportunity Employer and will consider all applications without regard to race, sex, age, colour, religion, national origin, marital status, disability or any other characteristic protected by law.

No applications from Employment Agencies at this time.

Applicants must have the legal right to live and work in Australia permanently.