Youth Empowerment Services (YES) - Navigator

East Bay Agency for Children; Oakland (CA); On-site; USD 60,000 - 85,000; Full time

Job summary

East Bay Agency for Children (EBAC) seeks a SBBH Navigator to support youth and families, collaborating with schools and community partners. The role focuses on trauma-informed navigation, resiliency building, and connecting youth to resources within Alameda County.

The navigator will work in school settings and community sites, coordinating with clinicians, teachers, and families to deliver culturally responsive services and ensure strong case management and advocacy for youth outcomes.

Qualifications

• Experience working with youth in schools, homes, or community settings.
• Ability to work with a multidisciplinary team.
• Excellent interpersonal and communication skills.
• Ability to document services regularly in writing.
• Spanish bilingual skills preferred.
• Bachelor's degree in a Human Services field desirable but not required.

Responsibilities

• Provide trauma-informed navigation services, coaching, and crisis support.
• Help youth achieve academic, social, and life goals; support transitions.
• Deliver 1:1 IHBS to identified youth and caregivers.
• Act as a liaison between youth, families, and service providers.
• Participate in treatment team care and identify needs.
• Build professional relationships with caregivers and provide translation when needed.
• Coordinate with school staff to support interventions.
• Document progress notes and treatment plans daily.
• Collect data for behavior plans and treatment plans.
• Attend staff meetings and contribute to program development.

Skills

Youth experience

Teamwork

Interpersonal skills

Youth engagement

Bilingual Spanish

Education

BA/BS in Human Services

Job description

East Bay Agency for Children’s (EBAC) mission is to improve the well-being of children, youth, and families by reducing the impact of trauma and social inequities. EBAC strives to reduce barriers that contribute to disparities in wellness for socio-economically disadvantaged and racially marginalized families and to create communities where all children and families have support systems to reach their full potential.

EBAC was established in 1952 when a group of parents of children with autism wanted to give their children the same educational and recreational opportunities that contribute to the physical well-being and social growth of all children. From this was born the first day-treatment program west of the Mississippi and was the foundation of growth in meeting the needs of children and families living in the San Francisco Bay Area, and especially in Alameda County.

Today, EBAC’s programs serve over 10,000 children, youth and families throughout Alameda County each year with the goal of giving each child and family the specific resources, skills, and support they need to help them reach their full potential. The organization has strategically grown its program offerings to include a wide variety of supports and services to the community. For more information about our organization, please visit the website at www.ebac.org.

POSITION OVERVIEW

The SBBH Navigator provides support to youth and families in collaboration with other service providers to increase resiliency, recovery and reduce systemic inequities a youth may be facing. The SBBH navigator role is crucial to ensure that the services EBAC offers centers the youth, provides culturally responsive services, and uses a strength-based team approach to healing. The SBBH navigator collaborates with mental health providers, school personnel, and other service providers as part of a multidisciplinary team. The SBBH navigator focuses on providing youth friendly trauma education, connecting youth to resources, bridging service gaps with other EBAC services and providing spaces for youth empowerment. Robust training and support in place for candidates for this position.

Position Reports To: Navigator Supervisor

QUALIFICATIONS

• Previous experience in working with youth either in schools, client’s home, or community setting.
• Ability to work with a multidisciplinary team.
• Excellent interpersonal and communication skills.
• Skills in engaging and supporting youth to build resiliency.
• Bilingual Spanish skills preferred to meet the language needs of youth served.
• Baccalaureate Degree in a Human Services discipline (social work, sociology, psychology, education, child development, etc.) desirable but not required.
• Ability to provide regular written documentation of services.

RESPONSIBILITIES

• Client Care and Behavioral Support
• Provide trauma-informed navigation services, behavioral coaching, and crisis support.
• Support youth in reaching their academic, social, and life goals, and assist them in managing program transitions.
• Provide 1:1 support to youth and caregiver(s) through Intensive Home Based Services (IHBS) for identified youth. Included but not limited to building essential life skills, improve functioning at home and school, and support families.
• Case Management and Advocacy
• Function as a vital connector between youth, families, and service providers.
• Participate in treatment team model of care, identifying the strengths and needs of families and children.
• Develop supportive, professional relationships with caregivers.
• Provide translation support when needed to ensure culturally responsive services.
• School and Community Integration
• Cooperate closely with teaching staff to maintain and support therapeutic interventions in classroom and milieu settings.
• Participate in Coordination of Services teams on school sites where applicable.
• Clinical Documentation and Administration
• Complete daily documentation on clients in a timely manner, including therapeutic progress notes, functional behavior and positive support plans, and incident reports.
• Collect and track data for youth with behavior intervention plans or as required by their individualized care and treatment plans.
• Meet all service delivery expectations and maintain accurate, up-to-date charting requirements (training provided).
• Teamwork and Program Development
• Actively participate in staff meetings, trainings, treatment planning, and clinical reviews.
• Consult regularly with the Supervisor, Clinicians, and others, as appropriate, regarding individual client progress and care strategies.
• Contribute to overall program development as a collaborative member of the treatment team.
• Logistics and Operations
• Drive to and from sites to meet with teachers, and youth in their home and community settings throughout the day.
• Provide some transportation for clients to and from home, school, and other community activities.

WORKING CONDITIONS and JOB SETTING

• Work is in a school setting, in client homes and a community-based settings.
• Primary work is in under-resourced settings, in neighborhoods impacted by poverty, community violence, crime, systemic racism and oppression.
• Regular driving is required.
• Periodic lifting up to 25 pounds is required.
• Work requires travel between sites to attend meetings.
• Ability to drive, with appropriate driver’s license and insurance; or access to a car.