Youth Development Shift Supervisor

Family Services; Green Bay (WI); On-site; USD 42,000 - 54,000; Full time

Job summary

Family Services is seeking a Youth Development Shift Supervisor for our Residential Program in Wisconsin. This role leads the shift, maintains behavior management, supports youth in developing healthy coping skills, and responds to crises with de-escalation and care.

Responsibilities include supervising staff, ensuring daily schedules, overseeing medication documentation, onboarding new staff, and facilitating activities with a focus on safety and development.

Qualifications

• Required: High School Diploma or GED.
• Preferred: Bachelor's in Human Services or related field.
• 1+ year experience with at-risk youth or 1+ year in leadership.

Responsibilities

• Lead staff on shift and guide team members.
• Maintain behavior management system.
• Respond to crises and support de-escalation.
• Ensure daily schedule integrity.
• Oversee medication management documentation.
• Assist with onboarding and training new staff.
• Supervise youth and ensure safety.
• Teach social skills and healthy coping.
• Facilitate activities and supervise recreation.
• Complete reports and administrative tasks.

Skills

Leadership

Crisis Intervention

Behavior Management

Staff Training

Youth Development

Documentation

Education

High School Diploma/GED

Bachelor's Degree in Human Services or related field

Job description

Are you ready to work for an employer that truly values your contributions and well-being?

At Family Services, we believe in caring for our team as much as we care for the individuals, children, and families we serve. Join our mission-driven organization, where your work makes a meaningful impact on the community every day.

About Family Services

Family Services is a nonprofit organization committed to Protecting, Healing, and Caring for children and families across Northeast Wisconsin. We provide vital support during life's most challenging moments, helping individuals heal, grow, and thrive.

We're Hiring!

We are seeking a Youth Development Shift Supervisor to join our Residential Program team. This position serves as the lead staff member on shift and is responsible for maintaining consistency in behavior management programming, effectively managing crisis situations, ensuring adherence to the daily schedule, overseeing medication management practices, and assisting with the training and support of new staff.

In addition to supervisory responsibilities, this role works directly with youth who benefit from caring adults who help them develop healthy coping skills, make positive decisions, learn responsibility, and build healthy relationships. The Youth Development Shift Supervisor provides individual and group support, facilitates social skill development and recreation activities, and ensures the safety and well-being of youth through active supervision and engagement.

Shifts Available

• Four days per week
• 12:00 p.m. - 10:00 p.m.
• Includes every other weekend

Key Responsibilities

• Serve as the lead staff member on shift and provide support and guidance to team members.
• Maintain consistency in the program's behavior management system.
• Respond effectively to crisis situations and support de-escalation efforts.
• Ensure the integrity and consistency of the daily schedule.
• Oversee proper medication management and documentation.
• Assist with onboarding and training new staff.
• Supervise youth at all times and ensure a safe environment.
• Teach social skills, healthy coping strategies, and positive decision-making skills.
• Facilitate individual and small group activities.
• Support recreation and leisure activities that promote healthy development.
• Complete required documentation, reports, and other administrative tasks.

Qualifications

Education

Required: High School Diploma/GED

Preferred: Bachelor's Degree in Human Services or a related field

Experience

Required: One (1) or more years working with at-risk youth or one (1) or more years in a leadership/supervisory role in any industry

Preferred: One (1) or more years of successful experience as a Youth Development Specialist

Other Requirements

• State regulations require staff to be 21 years of age or older.

Training

In-services developed by the program and medication management when applicable. Attend workshops and seminars pertaining to curriculum development, human development, communicable disease, crisis intervention, and related topics. Successfully complete and maintain certification in Adult, Child and Infant CPR and First Aid, CBRF Fire Safety, verbal de-escalation, crisis intervention, and a program-approved physical intervention method.

Why Join Us?

Family Services offers a supportive and collaborative work environment where you can make a meaningful impact every day and help advance our mission to Protect, Heal, and Care.