Youth Club Front Desk & Member Experience

Boys & Girls Club of the Northern Plains; Madison (SD); On-site; USD 17,000 - 22,000; Part time

Job summary

The Boys & Girls Club of the Northern Plains is seeking a Front Desk Receptionist at Moody County, SD to implement and enforce front desk policies and maintain a welcoming entry space for families, donors, and visitors.

The role emphasizes accuracy in membership data entry, attendance tracking, and clerical support while upholding club values of teamwork, impact driven, excellence, and good character. Hours vary by school year and summer schedules.

Qualifications

• High school diploma or equivalent required.
• Customer service experience preferred.
• Strong organization and time-management skills.
• Ability to multi-task in a fast-paced environment.
• Excellent communication over the phone and in person.

Responsibilities

• Greet and direct visitors and callers in a friendly manner.
• Maintain accurate membership records and data entry in the member software.
• Track attendance and ensure daily scanning of members.
• Process payments and receipts, ensuring daily totals match receipts.
• Provide clerical support and assist with mailings and reports.
• Attend staff meetings and follow supervisor directions.
• Uphold club values in interactions with youth and families.

Skills

Customer service

Communication

Organization

Multi-tasking

Education

High School Diploma or Equivalent

Job description

The Boys & Girls Club of the Northern Plains is seeking a Front Desk Receptionist at Moody County, SD to implement and enforce front desk policies and maintain a welcoming entry space for families, donors, and visitors.

The role emphasizes accuracy in membership data entry, attendance tracking, and clerical support while upholding club values of teamwork, impact driven, excellence, and good character. Hours vary by school year and summer schedules.