Youth Case Manager (part-time)

IN THE DOOR; Augusta (GA); On-site; USD 25,000 - 33,000; Part time

Job summary

IN THE DOOR invites applications for a Part-Time Youth Case Manager / Outreach & Recruitment Specialist in Georgia. The role focuses on case management, outreach, and recruitment to support WIOA Youth services. You will engage with youth participants, partner organizations, and employers to expand program reach and impact.

The position entails assisting youth through enrollment, participation, and follow-up, with flexible hours including some evenings and weekends as program needs dictate.

Qualifications

• High school diploma or equivalent required; associate or bachelor’s degree in related field preferred.
• Experience with youth programs or workforce development preferred.
• WIOA experience preferred.
• Strong communication and relationship-building skills.
• Ability to manage multiple responsibilities and maintain documentation.
• Reliable transportation may be required for outreach and community activities.
• Evenings or weekends may be needed based on program needs.

Responsibilities

• Case Management & Participant Support: conduct assessments, identify needs, and develop service plans.
• Maintain a limited caseload and provide mentoring, coaching, and participant support.
• Connect youth to education, training, employment, and community resources.
• Monitor progress and maintain regular communication through enrollment and participation.

Skills

Strong communication

Relationship-building

Organization

Follow-through

Education

High school diploma or equivalent

Associate's or Bachelor's degree preferred

Tools

MIS

Job description

Position Snapshot: Part-Time Youth Case Manager / Outreach & Recruitment Specialist

Location: Georgia

The Part-Time Youth Case Manager / Outreach & Recruitment Specialist supports the WIOA Youth Program by providing case management, outreach, recruitment, employment support, partner engagement, and follow-up services. This position will work directly with youth participants while also helping strengthen community relationships and increase awareness of available program services.

The position will maintain a limited participant caseload and support youth from enrollment through program participation and follow-up.

Roles and Responsibilities

Case Management & Participant Support

• Conduct participant assessments and identify education, employment, supportive service, and career development needs.
• Assist youth with developing individualized goals and service plans.
• Maintain a limited caseload and provide ongoing mentoring, coaching, and participant support.
• Connect youth to education, training, employment, supportive services, and community resources.
• Monitor participant progress and maintain regular communication throughout program participation.

Outreach & Recruitment

• Conduct outreach and recruitment activities for eligible in-school and out-of-school youth.
• Represent the program at schools, job fairs, community events, hiring events, and workforce activities.
• Build relationships with schools, community organizations, employers, and referral partners.
• Follow up with prospective participants and assist with maintaining engagement through the enrollment process.
• Promote WIOA Youth services through presentations, community outreach, phone, email, and other recruitment strategies.

Employment & Work-Based Learning

• Support participants with career exploration, job readiness, resume development, and employment preparation.
• Assist with identifying and developing Work Experience (WEX), On-the-Job Training (OJT), internships, and employment opportunities.
• Develop and maintain relationships with employers that can support youth employment and work-based learning opportunities.

Partner Engagement & Follow-Up

• Maintain positive relationships with workforce partners, community organizations, employers, and other stakeholders.
• Participate in partner meetings and workforce system activities as assigned.
• Work collaboratively with the One-Stop Operator and workforce partners to support referrals and service coordination.
• Provide follow-up services to exited WIOA Youth participants.
• Maintain contact with exited participants to monitor employment, education, training, and supportive service needs.

Documentation & Compliance

• Maintain accurate and timely participant records, case notes, outreach documentation, and follow-up records.
• Enter required information into the program’s Management Information System (MIS).
• Track participant services, outreach activities, referrals, and outcomes.
• Ensure documentation and services are completed in accordance with WIOA and organizational requirements.

Qualifications

• High school diploma or equivalent required; Associate’s or Bachelor’s degree in Human Services, Education, Workforce Development, Social Work, or a related field preferred.
• Experience working with youth, workforce development, community outreach, human services, or case management preferred.
• WIOA experience preferred.
• Strong communication, relationship-building, organization, and follow-through skills.
• Ability to engage effectively with youth, families, employers, community organizations, and workforce partners.
• Ability to maintain accurate documentation and manage multiple responsibilities.
• Basic computer and data-entry skills required.
• Reliable transportation may be required for outreach and community activities.
• Ability to work occasional evenings or weekends based on program needs.