Job Overview
The Youth Care Worker will help youth, ages 12-17, who are experiencing homelessness, feel safe and secure while within the Youth Shelter. They will directly supervise and monitor the daily activities of youth and interact with them while providing a safe, structured environment.
Responsibilities/Duties
- Directly supervise and monitor daily activities of youth; interact with youth while providing a safe, structured environment.
- Document all significant events/encounters, including observed behavior, all telephone contacts, all visits by family, friends, and other agency representatives, medication(s) administered, performance of assigned chores, rule infractions, and other required information.
- Administer approved medications according to the guidelines of the Missouri Child Care Association.
- Interact with youth in an effective and professional manner to implement daily program activities and ensure positive peer interactions.
- Complete the required daily unit reports (staff communication log, staff progress notes, etc.).
- Answer telephone and crisis line calls. Complete intake and discharge procedures.
- Participate in staff meetings, community networking opportunities, and the required 40 hours of training annually.
- Lead youth in pre-approved group activities and outings.
- Conduct periodic room checks.
- Work with coworkers, supervisors, and staff from other departments to solve problems and improve processes.
- Other duties as assigned.
- Bending, stooping, walking, standing, sitting, and reaching are required. The team member must be able to lift 25 lbs.
- Be able to travel between locations for meetings and training throughout the local community.
- Full-time team members will be part of an on-call rotation.
- May help with transportation to activities or obligations outside of the shelter.
Qualifications
- Two years of verifiable work experience in a related field; or two years of college and verifiable work experience. Experience working with underserved populations is preferred.
- Must be at least 21 years old.
- Adapts to changing business needs, conditions, and work responsibilities; responds to change with a positive attitude and a willingness to learn new ways to accomplish work activities and objectives.
- Demonstrates responsible personal and professional conduct; accepts personal responsibility for the quality and timeliness of work.
- Applies effective written and verbal communication techniques to convey clear and timely expectations, listens to people’s ideas and concerns, resolves confrontations, disagreements, and complaints in a constructive manner.
- Ability to exercise independent judgment, using analysis, experience, and perspective in solving problems or communicating decisions or actions.
- Effective interpersonal skills, with the ability to work collaboratively to garner trust, respect, and confidence from others.
- Ability to work effectively under pressure in a fast-paced environment.
- A collaborative team member who is also a strong leader with well-developed organizational and time management skills.
- Ability to develop effective working relationships; works cooperatively, exchanges ideas, and addresses issues in a constructive manner.
- MS Office experience, especially Outlook.
- Must pass criminal records check and pre-employment drug screening.
- Must have a valid driver’s license and current automobile insurance.