Youth Care Coordinator - 0007S - Mon-Fri 9AM-5PM

WellLife Network; Coram (NY); On-site; USD 31,000 - 44,000; Full time

Benefits offered by this job

Competitive hourly rate

Benefits package (medical, dental, 401

Paid time off and holidays

Wellness program

Professional development

Job summary

WellLife Network is seeking a Youth Care Coordinator to build supportive relationships with youth (ages 5–21) and families, coordinating care to improve health outcomes in Coram, NY. The role includes ongoing assessments, care plan development, and linkage to medical and community resources.

You will collaborate with a multidisciplinary team to ensure timely, goal-directed services, maintain detailed EMR records, and participate in regular supervision and trainings to meet DOH/Hud HHSC

Qualifications

• Bachelor’s or equivalent degree; RN license with experience; Master’s with experience.
• Must maintain CANS-NY certification and a valid driver’s license.
• Two years of relevant care coordination experience or related field.

Responsibilities

• Establish supportive relationships with youth and families to improve health and social functioning.
• Conduct initial and ongoing comprehensive assessments to determine needs and strengths.
• Develop and revise care plans focusing on health maintenance and wellness.
• Maintain monthly contact with members via in-person or telephonic outreach.
• Coordinate care, insurance linkage, and access to community resources.
• Collaborate with multidisciplinary team to ensure goal-directed care planning.
• Document thoroughly in electronic medical records and ensure accurate billing.

Skills

Community outreach

Care coordination

CANS-NY certification

Crisis intervention

Education

Bachelor's degree

Registered Nurse license

Master's degree

Tools

Electronic Medical Record (EMR)

Job description

Job Details

Job Location: Coram - Coram, NY, Education Level: 4 Year Degree, Salary Range: $27.45 - $27.45Hourly, Make an Impact.

At WellLife Network, every role plays a vital part in empowering people to live their best lives. As part of one of New York’s largest nonprofit health and human services organizations, you’ll join a team dedicated to compassion, inclusion, and excellence — helping individuals and families thrive every day.

Position Summary

Youth Care Coordinator establishes supportive relationships with youth (ages 5 – 21) and their families who have significant behavioral and/or physical health conditions in order to assist them to achieve improved overall health and social functioning.

Essential Accountabilities

• Demonstrate knowledge of childhood psychiatric disorders, chronic medical conditions, and complex trauma.
• Conduct outreach activities through various methods and engage individuals with chronic medical conditions, mental health disorders, and/or substance use disorders, often co-occurring.
• Conduct initial and ongoing comprehensive assessments (CANS-NY, Complex Trauma Assessment, Comprehensive Assessment, etc) to determine strengths and identified needs.
• Prepare and revise care plans to reflect member needs and personal goals with a focus on maintaining health and wellness.
• Maintain contact with members at least monthly, providing telephonic and/or face to face outreach, engagement, and comprehensive service planning in the field.
• Advocate for and support members to ensure access to resources necessary to support wellness/self-management and decrease frequency of emergency room visits and inpatient hospital admissions.
• Monitor and coordinate all care for members, including access and maintenance of medical insurance, linkage to treatment providers and community resources.
• Collaborate with community providers as part of a multi-disciplinary team to ensure goal-directed care planning.
• Conduct crisis intervention when needed and follow up accordingly.
• Maintain detailed, timely, and accurate record keeping in an electronic medical record.
• Coordinate with Program Coordinator/ Supervisor, and health home outreach team in a timely manner to ensure accurate caseload status (including enrollments, closures, and screen outs).
• Complete all required monthly documentation as required to ensure continuity of engaged members’ medical insurance and to ensure appropriate and accurate billing.
• Work as part of a care management team, attend and participate in team meetings to provide feedback and share resource information relating to member needs, issues, and concerns.
• Be responsible for reporting/coordinating daily office and field schedules with other members of the team and Program Coordinator/ Supervisor, as well as documenting schedule for the office manager.
• Offer resources and serve as a consultant to all team members on medical/psychosocial/substance use issues as well as social service needs.
• Provide HHSC YCM services to youth in all of Suffolk County as assigned with the possibility of assignments in Nassau County
• Attend periodic trainings to enhance skill level and to maintain DOH/ HHSC training requirements.
• Participate in regularly scheduled individual supervision to address concerns/issues and improve skill development.
• Participate in weekly High Risk Review meetings (as appropriate) to address member concerns and monitor high risk behaviors, linkages to supports, and member/ family needs.
• Participate in monthly Youth Care Management meetings to address agency policy updates, HHCM policy updates, paperwork, billing, trainings, resources, etc.
• Be responsible for agency vehicles, including upkeep, documentation, and gas card when assigned.
• Be responsible for agency cell phone, laptop, and associated items.
• Follow program guidelines as outlined in the personnel manual.
• Report to the program administration any issues and/or concerns on a regular/as needed basis while working in the field.
• Responsible for having access to an insured, personal vehicle.
• Track and submit mileage.
• Other duties as assigned.

What You’ll Gain

• Compensation: Competitive hourly rate based on experience.
• Robust Benefits: Medical, dental, vision, and 401k retirement plan (with matching).
• Work-Life Balance: Paid time off, holidays, and personal days.
• Wellness Program: Free and low-cost gym and wellness access and support.
• Training & Growth: Ongoing professional development and career advancement opportunities.
• Meaningful Work: Direct impact on the lives of youth and their families.
• Supportive Environment: A collaborative team that values your contributions

Qualifications

Bachelors of Arts or Science Degree with two years of relevant experience (e.g. care coordination, youth and families), or a license as a Registered Nurse with two years of relevant experience, or a Masters with one year experience.

• *Must maintain CANS-NY certification.
• *Must maintain valid driver’s license.