Senior Youth Care Coordinator - 10059 - Mon-Fri 9AM-5PM

WellLife Network; Coram (NY); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

Gas card

Agency vehicle

Agency cell phone

Laptop

Job summary

WellLife Network in Coram, NY is seeking a Senior Youth Care Coordinator to lead the Youth Care Management program. You will supervise a team of coordinators, ensure accurate documentation, and help maintain program policies and operations.

The role reports to Program Coordinators, with responsibilities spanning policy implementation, staff development, and collaboration with health home services to support youth and families.

Qualifications

• Licensed MS-level human services professional.
• Experience with Health Home Serving Children program.
• Strong leadership and communication skills.
• Program development experience and supervisory abilities.

Responsibilities

• Supervise 3–5 Youth Care Coordinators.
• Ensure documentation in client charts is complete and timely.
• Maintain policies, procedures and program operations.
• Provide staff guidance and training on health home requirements.
• Attend intakes and supervise field visits as needed.
• Oversee revenue monitoring and program policy implementation.

Skills

Leadership

Communication

Program Development

Health Home Knowledge

Staff Training

Education

Bachelor’s degree / RN license / Master’s degree

CANS-NY Certification

Job description

Job Details: Job Location: Coram - Coram, NY 11727, Education Level: 4 Year Degree, Salary Range: $29.87 - $29.87 Hourly,

About WellLife Network:WellLife Network is a leading health and human services organization dedicated to supporting individuals and families across New York City and Long Island. Recognized as a 2023 top-rated nonprofit, WellLife Network empowers people to overcome life’s challenges and achieve greater independence, well-being, and inclusion. We offer a comprehensive suite of programs spanning mental health, developmental disabilities, substance abuse, housing, and employment support, all grounded in a commitment to compassionate, high-quality care. Central to our mission is an unwavering dedication to diversity, equity, inclusion, and belonging (DEIB) within our organization and in the communities we serve. As a trusted community partner, WellLife Network fosters a nurturing environment where everyone has the opportunity to thrive and realize their fullest potential.

POSITION SUMMARY:

Reports to the Program Coordinator(s) of the Youth Care Management program. In addition to providing Care Coordination services to an abridged caseload, the Senior Youth Care Coordinator works as part of the administrative team to oversee the operations of the Youth Care Management program. The Senior Youth Care Coordinator is responsible for implementing and maintaining policies and procedures, maintaining operations and clinical functions of the program as well as directly supervising a team of Youth Care Coordinators.

ESSENTIAL ACCOUNTABILITIES:

• 1. Maintain all duties and responsibilities of a Youth Care Coordinator, including managing a modified caseload (see YCC Job Description).
• 2. Supervise a team of 3 - 5 Youth Care Coordinators.
• 3. Review submission of all documentation in client charts (including progress notes, intake assessments, annual updates and discharge documents) for all team members, including timeliness of submission as per health home deadlines as well as for content and quality of services provided.
• 4. Maintain a working knowledge of team caseloads, Health Home policies and procedures and Health Home systems and platforms.
• 5. Train new staff members in all areas of program policy, health home requirements/deadlines and submission of documents into the EMR.
• 6. Attend intakes/home visits with team members as needed to ensure staff safety, provide guidance for new staff, or to offer consultation as requested.
• 7. Act as consultant for all members of the team to provide information regarding community resources, social welfare programs and other information as needed.
• 8. Address client concerns and/or grievances that are not able to be resolved directly with the Youth Care Coordinator.
• 9. Attend and participate in administrative meetings as scheduled.
• 10. Attend individual supervision as scheduled with the Program Coordinator(s) to discuss needs and concerns and work on supervisory skills development.
• 11. Attend periodic trainings, webinars and meetings to enhance skill levels and remain abreast of system changes.
• 12. Co-facilitate monthly Youth Care Management meetings to address agency policy updates, HHCM policy updates, paperwork, billing, trainings, resources, etc.
• 13. Obtain and maintain CANS-NY Assessment Certification (Supervisory staff must obtain an 80% or higher on certification test).
• 14. Implementation and maintenance of program policies and procedures.
• 15. Responsible for revenue monitoring and reporting.
• 16. Implementation and monitoring of Performance Improvement Plans.
• 17. Provide leadership with systemic and programmatic design.
• 18. Review of all referrals and eligibility determinations. Assure maintenance of eligibility documentation.
• 19. Work closely with Program Coordinators to address any issues that arise with staff and to ensure smooth implementation of program policy.
• 20. Be responsible for agency vehicles, including upkeep, documentation, and gas card when assigned.
• 21. Be responsible for agency cell phone, laptop, and associated items.
• 22. Follow program guidelines as outlined in the personnel manual.
• 23. Report to the program administration any issues and/or concerns on a regular/as needed basis while working in the field.
• 24. Responsible for having access to an insured, personal vehicle.
• 25. Track and submit mileage.
• 26. Assist Program Coordinator(s) with any additional tasks concerning departmental needs.
• 27. Other duties as assigned.

Qualifications:

The preferred candidate is a Licensed Masters-level Human Services professional with experience working with youth and their families. The preferred candidate will have experience with the Health Home Serving Children program, Health Home systems, care coordination, as well as strong and effective leadership skills, communication skills, and program development skills.

Minimum qualifications for the position is a Bachelor of Arts or Science Degree with two years of relevant experience or a license as a Registered Nurse with two years of relevant experience or a Masters with one year experience. Must obtain and maintain CANS-NY Certification.

• - NYS driver’s license and access to a vehicle.
• - Excellent communication skills.