Care Coordinator - 100GR - Mon-Fri 9AM-5PM

WellLife Network; Huntington Station (NY); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with match

Paid time off

Summer Fridays

Gym passes

Tuition assistance

Life insurance

Job summary

WellLife Network in New York seeks a dedicated Care Manager to support individuals and families across the Huntington Station region. You will conduct outreach, complete assessments, and coordinate services to ensure quality, holistic care.

Requires a Bachelor’s degree in Human Services and two years of relevant experience; a New York State driver’s license and access to a vehicle are required. We offer competitive benefits, paid time off, retirement plans, and opportunities for professional

Qualifications

• Bachelor’s degree in Human Services or related field.
• Two years’ experience in human services required.
• New York State driver’s license and access to a vehicle.
• Ability to conduct outreach and assessments.
• Strong communication and record-keeping skills.

Responsibilities

• Conduct outreach activities to engage individuals with chronic medical conditions, mental health issues, or substance use disorders.
• Perform initial and ongoing comprehensive assessments to determine needs and goals.
• Prepare and revise care plans focusing on health and wellness.
• Maintain contact with clients monthly via phone and in person.
• Coordinate enrollment in medical insurance and linkage to providers and community resources.
• Collaborate with multidisciplinary team to ensure goal-directed care planning.
• Provide crisis intervention when needed and follow up accordingly.
• Maintain detailed EMR records and timely documentation.
• Attend weekly team meetings and report on client status and needs.
• Coordinate daily schedules with supervisor and field staff.
• Share resources and consult on medical/psychosocial issues as needed.

Skills

Case management

Communication

Crisis intervention

Advocacy

Education

Bachelor's degree in Human Services

Tools

Electronic Medical Records (EMR)

Job description

Make an Impact.At WellLife Network, every role plays a vital part in empowering people to live their best lives. As part of one of New York’s largest nonprofit health and human services organizations, you’ll join a team dedicated to compassion, inclusion, and excellence — helping individuals and families thrive every day.Position Summary: Responsible for the daily well-being of the consumers in the assigned region. Coordinate services and ensure quality care to the population. This position may have supervised / unsupervised contact and or conversational interaction with consumers while working in the residences, day treatments and habilitation facilities.Essential Accountabilities:Conduct outreach activities through various methods and engage individuals with chronic medical conditions, mental health issues, and/or substance use disorders, often co-occurring.Conduct initial and ongoing comprehensive assessments to determine strengths and identified needs.Prepare and revise care plans to reflect client needs and personal goals with a focus on maintaining health and wellness.Maintain contact with clients at least monthly, and more often as needed, providing telephonic as well as face to face outreach, engagement, and comprehensive service planning in the field.Advocate for and support clients to ensure access to resources necessary to support wellness/self-management and decrease frequency of emergency room visits and inpatient hospital admissions.Monitor and coordinate all care for clients, including access and maintenance of medical insurance, linkage to treatment providers and community resources.Collaborate with community providers at least monthly as part of a multi-disciplinary team to ensure goal-directed care planning.Conduct crisis intervention when needed and follow up accordingly.Maintain detailed, timely, and accurate record keeping in an electronic medical record. Coordinate with supervisor, office manager, and health home outreach team in a timely manner to ensure accurate caseload status (including enrollments, closures, and screen outs).Complete all required monthly documentation as required to ensure continuity of engaged clients’ medical insurance and to ensure appropriate and accurate billing.Work as part of a care management team, attend and participate in weekly team meeting to provide feedback and share resource information relating to client needs, issues and concerns.Be responsible for reporting/coordinating daily office and field schedules with other members of the team and supervisorOffer resources and serve as a consultant to all team members on medical/psychosocial/substance use issues as well as social service needs.Attend periodic trainings to enhance skill level and learn about wellness self-management and best practice skills.Participate in bi-weekly individual supervision to address concerns/issues and improve skill development.Be responsible for agency vehicles, including upkeep, documentation, and gas card when assigned.Be responsible for agency cell phone, laptop, and associated items.Follow program guidelines as outlined in the personnel manual.Report to the program administration any issues and/or concerns on a regular/as needed basis while working in the field.Other Responsibilities:Maintain confidentiality at all times.Participate in activities of other staff members in their absence or during periods of staff shortage.Represent the agency at meetings, trainings not otherwise specified.Ability to work flexible schedule as work schedule and locations are subject to changeWhat You’ll GainCompensation: Competitive hourly rate based on experience.Robust Benefits: Medical, dental, vision, and 401k retirement plan (with matching).Work-Life Balance: Paid time off, holidays, and personal days.Wellness Program: Free and low-cost gym and wellness access and support.Training & Growth: Ongoing professional development and career advancement opportunities.Meaningful Work: Direct impact on the lives of youth and their families.Supportive Environment: A collaborative team that values your contributions#INDSupportBachelor’s degree and two years’ experience in Human Services required; New York State driver’s license and access to a vehicle requiredBenefits and Perks: At WellLife Network, we prioritize our employees' growth and well-being with a comprehensive benefits package that includes medical, vision, and dental insurance, 401(k) matching, and flexible spending accounts. Enjoy perks like Summer Fridays, gym passes, and life insurance options. Our commitment to career advancement includes tuition assistance, mentorship, leadership training, and more. As a qualifying employer for Public Service Loan Forgiveness, WellLife Network supports your career and financial goals while helping you make a meaningful community impact. Join us to experience a workplace that invests in your success and well-being!