Yours Truly DC Vignette Collection - Front Desk Supervisor

Aimbridge Hospitality; Washington (District of Columbia); On-site; USD 48,000 - 52,000; Full time

Benefits offered by this job

Daily Pay

Medical, Dental, Vision

Disability Insurance

Life Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Job summary

Yours Truly DC Vignette Collection – Front Desk Supervisor at Aimbridge Hospitality is hiring to lead guest services and front-desk operations in Washington, DC. You will oversee check-ins, VIP requests, and reservations, ensuring a memorable guest experience and smooth daily operations.

The role requires 2–3 years in a hotel setting, some supervisory experience, a high school diploma, and a valid driver's license. Competitive benefits and daily pay are included.

Qualifications

• High School diploma or equivalent; college coursework helpful.
• 2–3 years progressive hotel experience required.
• Previous supervisory experience preferred.
• Must have a valid driver's license.
• Certification requirements may include Food Handlers, Alcohol Awareness, CPR, First Aid.

Responsibilities

• Greet guests with warmth; manage check-ins/check-outs and reservations.
• Track logs, messages, and packages with accurate handling.
• Monitor rates, packages, and promotions to boost room revenue.
• Build a strong team; train new associates and handle guest concerns safely.

Skills

Guest experience

Operations

Revenue strategy

Team leadership

Education

High School diploma or equivalent

Job description

Yours Truly DC Vignette Collection - Front Desk Supervisor Aimbridge Hospitality

Address 1143 New Hampshire Avenue Northwest, Washington, DC, 20037, US

Compensation $23.00 - $25.00/hour

Schedule Full time

Job Type Regular

Description

Join Our Team as a Front Desk Supervisor

As the Front Desk Supervisor, you're the heartbeat of hospitality-leading the charge to make every guest feel genuinely welcomed and valued. You'll guide your team with energy and enthusiasm, setting the tone for service that’s not just good, but unforgettable. From smooth check-ins to friendly problem-solving, you'll help create an experience guests rave about. If you love leading by example and turning everyday moments into memorable ones, this is your spotlight.

KEY SKILLS/RESPONSIBILITIES

• Guest Experience Pro: Greet guests with genuine warmth and keep check-ins and check-outs smooth and stress-free. You're the go-to for reservations, VIP requests, and making every guest feel like a star.
• Operations Maestro: Keep things running like clockwork by tracking logs, managing messages and packages, and making sure every detail is handled with professionalism and speed.
• Revenue & Rate Strategist: Stay sharp on rates, packages, and promotions, helping boost room revenue while keeping guests happy with great value.
• Team Leader & Problem Solver: Build a strong, communicative team, train new associates, and tackle guest concerns or workplace hiccups with confidence and creativity-all while keeping safety and standards front and center.

EDUCATION & EXPERIENCE

• High School diploma or equivalent required; college coursework in a related field helpful.
• At least 2 to 3 years of progressive experience in a hotel or related field required.
• Previous supervisory experience preferred.
• Must have a valid driver’s license.
• Compliance with certification requirements may include Food Handlers, Alcohol Awareness, CPR, and First Aid.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay!
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

PROPERTY INFORMATION:
Located just 5 mi from the Ronald Reagan Washington National Airport, this hotel has a modern gym and several dining options. Each room has a tea/coffee maker. This Washington, DC hotel is 1.1 mi from the White House and within a 2.5 mi radius of the Newseum and the International Spy Museum.