YMCA Alexandria Wellness Coach

YMCA; Alexandria, Northern (VA, KY); Hybrid; USD 17,000 - 25,000; Full time

Job summary

The YMCA in Alexandria, VA seeks a friendly fitness associate to provide member support, basic workout planning, and safety oversight within our wellness center. Candidates should hold a high school diploma or GED and possess CPR/First Aid and AED certifications.

Preferred qualifications include a BA/BS in exercise science, national strength training certification, and YMCA certifications. The role emphasizes strong people skills, teamwork, and a commitment to member wellness.

Qualifications

• High school diploma or GED required.
• BA/BS in exercise science or related field preferred.
• CPR/First Aid and AED certifications required.
• National certification in strength training preferred (ACE/ACSM/YMCA).
• Must communicate clearly with participants and maintain equipment knowledge.

Responsibilities

• Demonstrates proper use of fitness equipment and provides basic workout programs.
• Identifies potentially dangerous situations and responds proactively.
• Obtains and maintains certifications to YMCA standards.
• Creates connections to members and encourages engagement with staff.
• Explains benefits of workouts and orients members to wellness services.
• Promotes YMCA wellness center activities and participation.
• Maintains a positive, safe, nurturing environment.
• Attends all staff meetings.

Skills

Communication

Teamwork

Customer service

People skills

Education

High school diploma or GED

BA/BS in exercise science or related field preferred

CPR/First Aid

AED

YMCA Healthy Lifestyles

YMCA Personal Training

OSHA

National certification in strength training (ACE; ACSM; YMCA; Etc...)

Job description

Basic Function and Scope of Responsibility:

• Provides fitness programs, advice, and assistance to members that are free of medical concerns and are in generally good health

Supervisory Responsibility:

No Supervisory responsibility

• Provides guidance, leadership, or training to other employees (no direct supervision)


• Directly responsible for supervising non-exempt, clerical, or office administration personnel


• Directly responsible for supervising exempt, professional, or technical employees


• Directly responsible for supervising supervisory/managerial employees

Organizational Structure:

Job title to which this position reports: Wellness Director. Assistant Wellness Director

Job titles directly reporting to this position: None

Job titles indirectly reporting to this position: None

Essential Duties and Responsibilities:

• Demonstrates the proper utilization of every piece of fitness equipment, as well as provides each member with an applicable and basic workout program for all machines


• Identifies potentially dangerous situations and responds proactively whenever possible


• Obtains and maintains all certifications to perform their job to the standards and ideals of the YMCA


• Creates connections to members and encourages members to connect to other members and staff


• Provides members with information regarding: YMCA Mission Program Guide, Group Exercise Schedule, Branch Services, Building Bridges


• Effectively explains to members, the benefits of working out along with orientating and motivating members to take part in additional wellness services: Equipment Orientation Process, Fitlinxx or Fitness Advisor Process, Fitness Evaluation Process, Personal Training, Group Exercise classes, Wellness socials


• Follows all YMCA policies and procedures, and display interest and enthusiasm


• Actively promotes, supports and participates in the YMCA wellness center activities and functions


• Maintains a positive, safe, nurturing, non-threatening enviorment


• Tracks assigned participants’ after members join and take appropriate action to ensure member retention and participation, including but not limited to phone calls, follow-up appointments, post cards, etc


• Attends all staff meetings


• Other duties as required

Customer Service Standards:

Staff Engagement:

• Be in proper uniform with name tags to be easily identified


• Engage members with new workout tips and techniques that are appropriate for them

Facility Excellence:

• I will be informed on programs and offerings from the other service areas.


• I will ensure that all equipment is clean and functional. Repairs will be made within 24 hours with related communication posted.

Show:

• I will recognize all members’ personal accomplishments in an appropriate fashion


• I will help members to stay engaged and follow-up with members that are at risk

Education, Certification, Skills, and Experience:

• High school diploma or GED


• BA/BS is exercise science or related field preferred

• CPR/First Aid


• AED


• YMCA Healthy Lifestyles


• YMCA Personal Training


• OSHA

• National certification in strength training (ACE; ACSM; YMCA; Etc...)


• Must be able to communicate clearly with participants


• Knowledge of equipment maintenance


• Must display an outgoing personality, enabling him/her to relate well to members


• Must be a team player helping-out in other areas as required, incorporating the core values of caring, honesty, respect, and responsibility

YMCA Leadership Certification:

Position requires ongoing progress towards Leader Certification

Working Conditions:

• Must be able to bend, sit, stand, or pick-up at least 35 pounds