Year-Round Intern - Agile Management Solutions

theocc; Chicago (IL); Hybrid; USD 20,000 - 22,000; Part time

Benefits offered by this job

Paid sick leave accrual based on hours

Job summary

OCC is seeking an intern for a year-long program in Chicago, opening opportunities to learn IT and business analysis within a hybrid work setting. The role focuses on Jira and Confluence platforms, data-driven decision making, and governance of enterprise information systems.

Responsibilities include hands-on projects in automation, process improvement, and integration discovery, capped at 1,000 hours for the year.

Responsibilities

• Intern will work on two projects, each built to teach a specific, marketable skill set: Jira Automation Rule Inventory/Cleanup + Ticket Volume Baseline - teaches process automation logic (triggers, conditions, actions), the kind of workflow thinking used in RPA and IT service management roles, plus data analysis and reporting fundamentals (JQL, taxonomy classification, trend analysis) that are core to business analyst and operations analyst careers.
• The intern also learns change management discipline: how to document and gate a production change in a regulated environment, a skill directly valued in audit and compliance-adjacent IT roles.
• ServiceNow/Confluence Integration Discovery - teaches information governance and content classification, foundational skills for careers in data governance, knowledge management, and enterprise systems integration, plus exposure to how a real integration program gets scoped before a single line of technical design work begins.

Tools

Jira

Confluence

Slack

SpiraTest

Intralinks

Job description

Location: Chicago

Internship type: Year-round intern (1,000 hours max, January 2027-December 2027)

***** INTERNS AND SEASONAL INTERNS ARE ELIGIBLE ONLY FOR PAID SICK LEAVE ACCRUED BASED ON HOURS WORKED. NO OTHER BENEFIT INCLUDING TECHNOLOGY STIPEND APPLY TO INTERNS OR SEASONAL INTERNS *****

About OCC:

The Options Clearing Corporation (OCC) is the world's largest equity derivatives clearing organization. Founded in 1973, OCC is dedicated to promoting stability and market integrity by delivering clearing and settlement services for options, futures and securities lending transactions. As a Systemically Important Financial Market Utility (SIFMU), OCC operates under the jurisdiction of the U.S. Securities and Exchange Commission (SEC), the U.S. Commodity Futures Trading Commission (CFTC), and the Board of Governors of the Federal Reserve System. OCC has more than 100 clearing members and provides central counterparty (CCP) clearing and settlement services to 21 exchanges and trading platforms. OCC also provides free and engaging educational resources about the benefits and risks of options through its Options Industry Council (OIC ). OCC is building a culture that empowers continued learning, authentic innovation, and constant creativity.

About the Intern Program:

OCC is looking for interns who are eager to learn, humble enough to ask questions, and ready to think critically about complex problems. The OCC Internship Program equips students with the real-world skills needed to transition successfully into a career in financial services. As an intern, you will contribute to meaningful projects, applying your skills and knowledge to real challenges facing the business. Your time with us is a real opportunity to make a genuine impact on the future of OCC! OCC's Year-Round Internship Program is a 12-month opportunity running from January through December and is open to both undergraduate and graduate students who are actively enrolled at a college or university. Interns work up to 20 hours per week during the school year and up to 40 hours per week during the summer, subject to a 1,000-hour cap. The role is based in a hybrid work environment, and overtime is not permitted.

Hybrid Work Program

OCC operates under a Hybrid Work Program which, absent an approved exception, requires employees to work from an OCC office at least 3 days per week. To maximize in-person collaboration, Tuesday and Wednesday are considered anchor days, and all employees are expected to work in the office both days. Employees meeting performance expectations are generally permitted to select 2 other days per week to work remotely if desired. When working remotely, employees are generally expected to work from the state in which they reside, absent an exception approved by Human Resources. Additionally, OCC generally does not permit employees to work while traveling internationally.

About the Team & Role

Agile Management Solutions administers and governs OCC's Jira, Confluence, Slack, SpiraTest, and Intralinks platforms, supporting Agile-scrum delivery across IT. This role is designed to teach transferable skills that map directly to in-demand IT and business analyst careers: querying and reporting on operational data (JQL, ticket taxonomy), configuring and governing workflow automation, and structuring information for enterprise system integrations. These are the same core competencies used daily by our Business Analysts and Atlassian administrators, not busywork adjacent to them.

Job Summary & Responsibilities

Intern will work on two projects, each built to teach a specific, marketable skill set: Jira Automation Rule Inventory/Cleanup + Ticket Volume Baseline - teaches process automation logic (triggers, conditions, actions), the kind of workflow thinking used in RPA and IT service management roles, plus data analysis and reporting fundamentals (JQL, taxonomy classification, trend analysis) that are core to business analyst and operations analyst careers. The intern also learns change management discipline: how to document and gate a production change in a regulated environment, a skill directly valued in audit and compliance-adjacent IT roles. ServiceNow/Confluence Integration Discovery - teaches information governance and content classification, foundational skills for careers in data governance, knowledge management, and enterprise systems integration, plus exposure to how a real integration program gets scoped before a single line of technical design work begins.

Candidate Qualifications

Rising sen