Yardi Support Specialist

Highmark Residential; Addison (TX); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Competitive pay

Monthly bonus opportunities

Medical, Dental & Vision benefits

Company-provided life insurance

Short term and long term disability

Flexible Spending accounts

401(k) with 4% match

Professional Certification & Tuition"

Paid time off after 90 days

10 paid holidays

Paid parental leave

Job summary

Highmark Residential is seeking an on-site Bookkeeping/Training Support Specialist in Addison, Texas. The role centers on providing daily Yardi and related software support for property operations, performing closings, and ensuring accuracy of rent rolls and accounts receivable.

The position emphasizes training delivery, materials creation, and cross-department collaboration to optimize processes. Travel up to ~30% may be required, with strong communication and organizational skills a must.

Qualifications

• On-site experience and previous bookkeeping is required.
• Extensive experience with Yardi and on-site accounting processes.
• Proficient in Word, Excel, and PowerPoint.
• Strong writing and communication skills with good email etiquette.
• Ability to speak in front of groups.
• Basic understanding of accounting functions.
• Willingness to travel overnight about 30%.
• Ability to coordinate activities and meet deadlines.
• Ability to collaborate with peers on training and support objectives.

Responsibilities

• Provide daily phone and email support for properties regarding Yardi and other technical programs
• Coordinate timely weekly and month-end closings and perform reviews of data submitted
• Perform reconciliations, research and troubleshoot discrepancies as related to the rent roll and accounts receivable
• Review pre-close reports, distribute correction notices and ensure completion of corrections by month-end close deadline
• Work with accounting personnel to resolve on-site accounting discrepancies
• Maintain training calendar working with other departments with training needs
• Schedule, prepare classroom facilities and conduct training of all technical classes
• Create or modify training materials for web-based and live training classes
• Coordinate the implementation and update of Yardi policies and procedures as revised with the communities
• Lead lease file audits during due diligence; perform rent roll set up and assist in acquisition setups and dispositions
• Perform property file audits and re-audits as needed

Skills

Bookkeeping

Communication

Public speaking

Accounting basics

Travel readiness

Project coordination

Team collaboration

Tools

Yardi

MS Office

Job description

Because every position is considered critical to Highmark’s success and reputation, we take care to employ those who aspire to become the best in their field. Those who succeed at Highmark will do so because they enjoy an empowered, challenging, fulfilling and financially rewarding workplace!

What Highmark can do for YOU:

• Help you achieve your goals by continuous professional development and regular career progression sessions
• Competitive pay for the market
• Monthly bonus opportunities for all site associates
• Medical, Dental & Vision benefits the 1 st of the month following 30 days of full-time employment
• Company-provided life insurance, short term and long term disability coverage
• Flexible Spending accounts
• 401(k) eligibility after 90 days, with 4% Highmark match
• Professional Certification & Tuition reimbursement
• Vacation, Sick and Personal Time off available to use after 90 days
• 10 paid holidays
• Paid parental leave

What your day to day might look like:

• Provide daily phone and email support for properties regarding Yardi and other technical programs
• Coordinate timely weekly and month-end closings and perform reviews of data submitted
• Perform reconciliations, research and troubleshoot discrepancies as related to the rent roll and accounts receivable
• Review pre-close reports, distribute correction notices and ensure completion of corrections by month-end close deadline
• Work with accounting personnel to resolve on-site accounting discrepancies
• Maintain training calendar working with other departments with training needs
• Schedule, prepare classroom facilities and conduct training of all technical classes
• Create or modify training materials for web-based and live training classes
• Coordinate the implementation and update of Yardi policies and procedures as revised with the communities
• Lead lease file audits during due diligence; perform rent roll set up and assist in acquisition setups and dispositions
• Perform property file audits and re-audits as needed

Qualifications:

• On-site experience and previous bookkeeping required
• Extensive experience with Yardi, on-site accounting processes and controls
• Microsoft office skills - Word, Excel, and PowerPoint
• Possesses excellent writing and communication skills, including proper grammar and email etiquette
• Ability to speak in front of groups of people
• Basic understanding of accounting functions
• Able to travel overnight as required, approximately 30%
• Ability to coordinate activities and meet deadlines
• Ability to collaborate with peers on training and support objectives