Centralized Collections Specialist

Highmark Residential; Addison (TX); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Monthly bonus

Medical benefits

Dental benefits

Vision benefits

401(k) with match

Tuition reimbursement

Paid time off

10 paid holidays

Parental leave

Life insurance

Job summary

Highmark Residential is seeking aResident Accounting professional in Addison, TX to manage resident ledgers, perform month-end close, and support rent collection processes. You will handle move-ins, late notices, and billing corrections, working closely with on-site teams to ensure accuracy and compliance.

The role requires strong Yardi and MS Office skills, precise communication in English, and the ability to meet deadlines in a fast-paced environment.

Qualifications

• Experience with Yardi, accounting processes and controls.
• Proficiency in Microsoft Office (Word, Teams, Excel).
• Excellent writing and communication skills, including proper grammar and email etiquette in English.
• Basic understanding of accounting functions.
• Ability to coordinate activities and meet deadlines.
• Ability to collaborate with peers on training and support objectives.

Responsibilities

• Process move-ins and ensure accuracy of charges on the ledger as stated in lease agreements.
• Create late rent letters and coordinate with the on-site team for timely delivery per state requirements.
• Assist in eviction processes and follow policies for local municipalities.
• Charge applicable legal fees on resident ledgers as permitted by local rules.
• Track and report potential skips to verify occupancy status of units.
• Adjust payments settings on NSF payments and update accordingly.
• Modify move-out dates in Yardi as lock-out dates are scheduled with authorities.
• Prepare accounting records and reports, including month-end close.
• Process and verify move-out charges for Deposit Accountings and integration with rental collection.

Skills

Yardi experience

Microsoft Office

English writing/communication

Basic accounting

Deadline coordination

Team collaboration

Tools

Yardi

MS Office

Job description

Because every position is considered critical to Highmark’s success and reputation, we take care to employ those who aspire to become the best in their field. Those who succeed at Highmark will do so because they enjoy an empowered, challenging, fulfilling, and financially rewarding workplace!

Purpose:

Responsible for resident accounting functions. Reviews resident ledgers for accuracy. Performs audit functions on Rent Roll and portal app.

Highmark can supply the following to meet your needs:

• Help you achieve your goals by continuous professional development and regular career progression sessions
• Competitive pay for the market
• Monthly bonus opportunities for all site associates
• Medical, Dental & Vision benefits the 1 st of the month following 30 days of full-time employment
• Company-provided life insurance, short term and long term disability coverage
• Flexible Spending accounts
• 401(k) eligibility after 90 days, with 4% Highmark match
• Professional Certification & Tuition reimbursement
• Vacation, Sick and Personal Time off available to use after 90 days
• 10 paid holidays
• Paid parental leave

What your day may entail, this is not inclusive:

• Process move-ins and ensure accuracy of charges on the ledger as stated in lease agreements
• Create late rent letters and work with on-site team for timely delivery per state requirements
• Assist in eviction process and follow orderly and timely policies for local municipalities
• Charging of applicable legal fees on resident ledgers as allowable by local municipalities
• Tracking and reporting on potential Skips so that on-site members can verify the occupancy status of the unit
• Tracking and adjusting payments settings on Non-Sufficient Fund Payments (NSF's)
• Adjusting move-out dates in Yardi as lock-out dates are scheduled with the local Sheriff and/or courts
• Prepare accounting records and reports, including month close
• Process and verify move-out charges for Deposit Accountings and integration with rental collection company
• Must always be courteous and helpful to residents in all correspondence
• Assist with bad debt collections until no longer applicable
• Perform reconciliation, research and troubleshoot discrepancies as related to the rent roll and accounts receivable

We're looking for you if you have the following qualifications:

• Extensive experience with Yardi, accounting processes and controls
• Microsoft Office skills - Word, Teams, and Excel
• Possess excellent writing and communication skills, including proper grammar and email etiquette in English
• Basic understanding of accounting functions
• Ability to coordinate activities and meet deadlines
• Ability to collaborate with peers on training and support objectives

Physical Requirements:

• Frequent writing, typing, using finger dexterity, receiving and giving verbal and written communication
• Must have normal range of vision, hearing, and speech