Yardi Software Support Specialist — Property Operations Tech

Village Green; Southfield (MI); On-site; USD 65,000 - 74,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance

PTO

401(k) with a Company Match

Job summary

Village Green is seeking a Software Support Specialist to deliver key help desk support for property management software to on-site and corporate associates. The role emphasizes system administration, project coordination, and timely resolutions in alignment with SLAs.

The candidate should have a Bachelor’s degree preference, experience with property management software, and strong problem-solving and communication skills.

Qualifications

• Bachelor's degree preferred; related field experience valued.
• Experience with property management software.
• Strong problem-solving and communication skills.

Responsibilities

• Serve as system administrator and SME for enterprise software.
• Coordinate tasks, scheduling, and records to keep projects on track.
• Collaborate with internal/external groups to plan deployments.
• Provide user support and SLA-compliant resolutions.

Skills

Problem solving

Professional communication

Team orientation

Travel readiness

Education

Bachelor's Degree preferred

Tools

Microsoft Office

Job description

Village Green is seeking a Software Support Specialist to deliver key help desk support for property management software to on-site and corporate associates. The role emphasizes system administration, project coordination, and timely resolutions in alignment with SLAs.

The candidate should have a Bachelor’s degree preference, experience with property management software, and strong problem-solving and communication skills.