Xfinity Field Sales Professional

Comcast; Grand Rapids (MI); On-site; USD 41,000 - 82,000; Full time

Job summary

An established industry player seeks a driven sales professional to promote cutting-edge products in a dynamic environment. This role involves engaging with customers, understanding their needs, and delivering tailored solutions. You will leverage your sales expertise to maximize revenue while working independently in a designated territory. With a focus on innovation and customer satisfaction, this position offers a unique opportunity to grow your career in a fast-paced setting. Join a team that values collaboration and is committed to delivering exceptional service to millions of customers.

Qualifications

• 2-5 years of relevant work experience in sales.
• High school diploma or GED required.

Responsibilities

• Promote and sell Comcast products to individual customers.
• Develop rapport with customers and evaluate their product needs.
• Meet and exceed sales goals through effective lead generation.

Skills

Sales Skills

Customer Service Skills

Communication Skills

Time Management

Technical Capability

Education

High School Diploma / GED

Job description

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Responsible for the promotion and sale of Comcast products and services to include video, high-speed Internet, voice and XFINITY Home. Utilizes advanced knowledge of Comcast's products and services as well as sales process experience to maximize sales and effectively work assigned turf.

Job Description

Salary: $81,597.26 (Base Pay: $41,847.26 + Commission)

Core Responsibilities

1. Demonstrates an advanced knowledge of Comcast products, promoting and selling offerings to individual customers by knocking every door within assigned territory. Displays thorough and recent competitive knowledge of features, benefits, product differences, pricing and campaigns for video, high-speed internet, voice and XFINITY Home.
2. Effectively communicates and develops rapport with customers. Evaluates individual customers' existing and potential product needs and makes recommendations. Increases customer understanding of Comcast products and pricing models as well as competitive advantages over other service providers. Evaluates competitive offers and frames response to show the benefits of Comcast.
3. Possesses expert knowledge of selling that would be reflective of the position’s required relevant experience.
4. Creates and executes turf management plans without assistance, utilizes experience-based sales technique, operates independently.
5. Shows confidence in selling ability.
6. Displays competent time management and organizational skills.
7. Meets and exceeds sales goals as established by local market. Independently establishes and organizes daily sales activities. Generates business through established and approved methods of lead generation. Implements effective sales closing techniques to ensure product installation goal is achieved.
8. Demonstrates a consistent record of success in residential canvassing sales environment with emphasis on business to consumer sales.
9. Displays thorough and advanced understanding of video, high-speed internet, voice and XFINITY Home.
10. Possesses effective communication, organizational and people skills, as well as strong customer service skills.
11. Illustrates strong technical capability (computer knowledge, billing system, databases).
12. Must meet the physical requirements of the job including, but not limited to, the ability to walk and/or travel door-to-door for considerable distances in all types of weather conditions.
13. Where applicable, obtain and maintain any credentials and/or licenses necessary to sell and/or design alarm systems as required by law.
14. Consistent exercise of independent judgment and discretion in matters of significance.
15. Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
16. Other duties and responsibilities as assigned.

Employees at all levels are expected to:

1. Understand our Operating Principles; make them the guidelines for how you do your job.
2. Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
3. Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
4. Win as a team - make big things happen by working together and being open to new ideas.
5. Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
6. Drive results and growth.
7. Respect and promote inclusion & diversity.
8. Do what's right for each other, our customers, investors and our communities.

Disclaimer:

This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Application Window: The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

Education: High School Diploma / GED

Relevant Work Experience: 2-5 Years