(XD) Experience Designer, Snr.

Wongdoody; United States; Hybrid; USD 63,000 - 91,000; Full time

Benefits offered by this job

Remote and flexible work

Job summary

WONGDOODY APAC seeks an experienced Experience Designer (UX/EX/CX) in Sydney or Melbourne to evolve onboarding and self-service experiences within the financial sector. You will prototype concepts and craft interaction flows, collaborating with bankers and customers to validate ideas and deliver measurable improvements.

Bring 3+ years at a digital agency, strong Sketch/InVision skills, and a portfolio that demonstrates end-to-end design in cross-functional teams.

Qualifications

• 3+ years of experience at a digital agency as an Information Architect / Experience Designer / Product Designer / UX Designer.
• Strong interaction designer with ability to craft detailed flows and screens.
• Solid Sketch and InVision skills demonstrated in portfolio.
• Portfolio showing role, deliverables and successes.
• Excellent written and verbal communication with strong problem solving.
• Experience designing for mobile customer experiences and defining UI specs.
• Worked in cross-functional teams delivering multiple projects.
• A sense of humour was mentioned.

Responsibilities

• Develop and evolve onboarding and self-service experiences in financial services.
• Create rapid prototypes and concept designs for interaction tests.
• Define end-to-end experience design for short and long-term goals.
• Deliver practical designs for immediate implementation.
• Document scenarios and UX flows for development teams.
• Test concepts with bankers and customers and refine based on feedback.
• Engage stakeholders in review and testing of concepts.

Skills

UX Design

Interaction Design

Information Architecture

Mobile Design

UI Specifications

Portfolio

Communication

Cross-functional Teams

Humor

Tools

Sketch

InVision

Job description

WONGDOODY is a human experience company, powered by Infosys with offices in London, Berlin, Amsterdam, the U.S, India and Australia. Since our founding in 1993, we have won hundreds of global awards for creativity and marketing effectiveness, while building a culture that consistently makes WONGDOODY one of the “Best Places to Work”. We recognize that our people and our culture are paramount to our success. It is a very exciting time here at WONGDOODY. We’re opening doors to a host of new client opportunities and capabilities while ensuring that our current clients never outgrow the scope and scale of what we can deliver. And this paves the way forgrowth and expansion into new markets.

We are a team of fun, fearless, ego-less, values-driven and collaborative problem-solvers distributed around the world with one goal in mind – human experience. Human experiences are the touchpoints that make brands and technology matter to customers. We use strategy, creativity and data to develop engaging experiences that transform businesses. And those experiences are backed by the global technological strength of Infosys.

If you’d like to be part of our outstanding team, helping to grow WONGDOODY as well as your own career, please read on and check us out more at www.wongdoody.com.

SUMMARY

WONGDOODY APAC has brought together a world-class team of creative experts in strategy and innovation, multi-channel user experience, visual design, technology and delivery. We are looking for an Experience Designer (UX/EX/CX) in Sydney or Melbourne. In this role, you’ll help develop and evolve onboarding, business products and self-service experience within the financial sector. You will consult and create measurable rapid prototyping and concepting for interaction design experience testing. You´ll be part of our growing consulting team focussed on financial services and experiences.

RESPONSIBILITIES

• Very strong UX skill sets and strategic design to build out research and roadmaps for customers and understanding of Finance and Insurance ,
• Rapid concepting andInteraction Design (i.e. user flows and mapping),
• Overall Experience Design for both short-term and long-term goals,
• Practical design for immediate delivery,
• Documentation of scenarios and UX flows,
• Testing of concepts and flows with bankers and customers,
• Stakeholder review/testing of concepts.

UX Design

• Low and Mid-Fidelity Designs,
• Prototyping,
• End-to-End User flows,
• Map out error scenarios,
• Map Entry/Exit points for different channels/platforms,
• Information Architecture,
• Usability testing.

QUALIFICATIONS

• 3+ years of experience working at a digital agency as an Information Architect / Experience Designer / Product Designer / UX Designer
• Strong interaction designer. We are doing detailed flows and interaction design. Ideally, this designer will be able to inspire our team and improve every detail of every screen and flow.
• Solid Sketch and Invision skills
• Portfolio of key projects delivered in past years, calling out your role on the project, deliverables responsible and successes achieved.
• Excellent communication skills (both in conversation and in writing) and a portfolio which demonstrates strong problem-solving ability in various phases of design and delivery
• Familiarity with the technical considerations needed when designing for mobile customer experiences
• Experience developing detailed user-interface specifications and design patterns
• Worked within collaborative, cross-functional teams to deliver multiple, successful projects
• A sense of humour!

BONUS ROUND

• The ability to create functional prototypes for touch screen devices
• Experience with designing, setting up and conducting user testing and research studies
• Experience creating digital strategies and content strategies
• Experience in the financial sector, and
• Working with remote and International stakeholders and teams.

THE PERKS

We’ll pay you to come work with WONGDOODY because we’re generous like that. But on top of your paycheck, you’ll receive whole lotta benefits to help keep you healthy, secure and balanced. We offer a remote and flexible working space. You will get to work within an international team spanning over various continents and collaborate with some of the best clients like the Australian Grand Prix, The Australian Ballet, Sydney Symphony Orchestra, etc.

ADDITIONAL INFORMATION

WONGDOODY is a proud Equal Employment Opportunity employer where we are committed to creating an equitable, diverse and inclusive workspace regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. We are intentional about creating a space that not only celebrates and embraces but also reflects the diversity of the world we live in. Candidates from diverse backgrounds are strongly encouraged to apply.

All your information will be kept confidential.