X/Twitter Community Manager

UGLYCASH; San Francisco (CA); Hybrid; USD 90,000 - 140,000; Full time

Benefits offered by this job

Cash & token grant

Healthcare coverage

Remote work 2 months/year

Paid time off

Parental & Bereavement Leave

Relocation support

Job summary

UGLYCASH is building a new path in crypto finance, prioritizing transparency, inclusion, and human connection. We’re seeking a hands-on Community Lead to grow our audience, shape the narrative, and elevate engagement across platforms.

You will manage events, content, and user feedback in a fast-moving crypto startup. Expect relocation support and a chance to help define the future of our community in San Francisco.

Qualifications

• Must have 3+ years in technology and crypto.
• Experience leading and growing a community.
• Experience scaling and operationalizing customer success systems.
• Operational experience in a crypto startup/project.
• Excellent verbal and written communication.

Responsibilities

• Manage and grow UGLYCASH's X community
• Create, curate and produce community content (live streams, online resources, social posts)
• Scale community support and moderation infrastructure (CRM, support ticketing systems)
• Coordinate and run in-person community events and meetups
• Collect and synthesize community feedback to influence product development
• Serve as a public ambassador and figurehead for UGLYCASH
• Work full-time in San Francisco with relocation support provided

Skills

Community management

Public speaking

Social media

Crypto ecosystem understanding

Project management

Communication

Tools

CRM

Support ticketing systems

Job description

Check us out on:

About Us

UGLYCASH is both a statement and our way to deliver the difference against everything that is wrong with the traditional — the dishonesty protected by the fine print — the cold and distant financial institutions that easily discriminate based on where you are, who you are, or how much money you have.

We want to do things differently; to change the lack of honesty and fine print for candid transparency and brutal honesty, to change the discrimination for global financial inclusion, to change the cold and distant financial institutions situated at the top of buildings, for a human connection with the people that we serve.

To make it possible, we have built things differently — to offer different services we couldn't be them, so we wanted to make it clear through our services, that we are not who they are; we needed our name to be a statement to differentiate ourselves, as we come to do things differently. We don't build trust because of our name. We build trust because of our authenticity, honesty, and human connection. Our name helps us achieve that.

But why? Why do this? We're driven by a deeper human mission — we believe access to stable currency is a human right, and the disparity in access to financial services fuels the inequality gap and mass migration. It is for this reason — for THE PEOPLE — that we exist and why we must win to serve everyone.

Check us out on:

Instagram

TikTok

Recent overview from Gabo on X (CEO)

What you'll be doing

• Working full-time in San Francisco (relocation support provided)
• Manage and grow UGLYCASH's X community
• Create, curate and produce community content (live streams, online resources, social posts)
• Scale community support and moderation infrastructure (CRM, support ticketing systems)
• Coordinate and run in-person community events and meetups
• Collect and synthesize community feedback to influence product development
• Serve as a public ambassador and figurehead for UGLYCASH

Requirements

What we look for in you

• Located in the United States and willing to move to San Francisco after hire (relocation support provided)
• 3+ years of relevant experience in technology and crypto
• Experience leading and growing a community
• Experience scaling and operationalizing customer success systems
• Operational experience in a crypto startup/project
• Experience managing and growing a team
• Very active on social media with an existing following
• Deep connectivity in / understanding of the crypto ecosystem
• Great communicator, comfortable talking in public and hosting live events
• Exceptional detail-oriented operational, project management and organizational skills
• A relentless, growth-oriented self-starter

Benefits

• Compensation: We offer a competitive compensation plan that includes cash & the potential for a token grant
• Healthcare coverage: Comprehensive medical, dental, and vision insurance plans
• Nomadic/remote work opportunities: Enjoy the flexibility of working remotely for 2 months a year
• Paid time off: Our policy includes 3 weeks of vacation, sick days, company holidays, and bonus anniversary days
• Parental & Bereavement Leave: Paid parental leave for new parents, including maternity, paternity, and adoption leave