Wraparound Care Coordinator

Grand Mental Health; Tulsa (OK); On-site; USD 30,000 - 35,000; Full time

Job summary

GRAND Mental Health in Tulsa, OK, is seeking a Care Coordinator to support wraparound and family team processes. You will complete assessments, care plans, and safety plans while coordinating services across counties to meet family and client needs.

Responsibilities include facilitating Family Team meetings, maintaining documentation, and ensuring timely communication with agencies and staff to support youth and families in achieving goals.

Qualifications

• Ability to evaluate situations and adopt an effective course of action.
• Communicate with families in a family-centered, culturally appropriate manner.
• Establish working relationships with clinical, administrative and support staff.
• Maintain strict confidentiality guidelines regarding client information.
• Work well under pressure meeting deadlines with efficiency and consistency.
• Specialized training or certification in mental health services or related field as required to provide adjunctive services.

Responsibilities

• Schedule, coordinate and facilitate wraparound/family teams.
• Complete SNCD assessments, Care Plans and Updates, Functional Assessments / Crisis Plans / Safety Plans.
• Complete flex-fund requests when necessary.
• Provide support across counties to ensure family and client needs are met.
• Monitor and evaluate services provided to families; contact families to monitor progress.
• Facilitate or co-facilitate Family Team meetings and coordinate agendas.
• Schedule and coordinate Family Team meetings with formal and informal supports.
• Contact referred families and the referral source for screening.
• Provide staff with new family team lists and approved referrals.
• Coordinate services between agencies and maintain therapeutic relationships with juveniles and families.

Skills

Wraparound care coordination

Family‑centered communication

Team collaboration

Documentation and reporting

Crisis intervention

Confidentiality and ethics

Scheduling and admin tasks

Travel across counties

Job description

• Location 6111 East Skelly Drive,Tulsa, OK, 74135,United States
• Base Pay $21.89 - $25.65 / Hour
• Job Category Outpatient
• Employee Type FT Non-Exempt

Description

KNOWLEDGE AND SKILLS:

• Ability to evaluate situations and adopt an effective course of action, to delegate responsibilities, organize and present facts effectively.
• Ability to communicate and interact with families in a manner that is family-centered, strengths-based, and culturally appropriate.
• Ability to establish working relationships with clinical, administrative and support staff in order to develop professionalism and coordination within the team.
• Ability to establish and maintain an effective working relationship with fellow employees, clients and the public.
• Ability to interact with staff, clients and administration and the community both in person and on the telephone.
• Ability to maintain strict confidentiality guidelines regarding client information.
• Ability to work well under pressure meeting deadlines with efficiency and consistency.
• Such specialized training and/or certification in mental health services or related field as may be required in order to provide adjunctive services, i.e., Systems of Care / Wraparound training.
• Personality and mature presentation of oneself demonstrating the ability to work with various systems while maintaining objectivity and cooperative attitude.

JOB DUTIES AND RESPONSIBILITIES:

• Schedule, coordinate and facilitate wraparound/family teams.
• Complete Strengths Needs Cultural Discovery (SNCD) assessments, Care Plans and Updates, Functional Assessments / Crisis Plans / Safety Plans.
• Complete flex-fund requests when necessary.
• Provide support across counties to ensure that family and client needs are met.
• Monitor and evaluate services provided to the families. Contact families as needed to monitor progress and inquire about new needs.
• Facilitate or co-facilitate Family Team meetings and may type the agenda.
• Schedule and coordinate Family Team meetings and ensure both formal and informal supports are included and part of the team.
• Contact referred families and the referral source for screening.
• Provide the appropriate staff personnel with new family team lists and approved referrals.
• The Care Coordinator function will be initiated through a non-diagnostic interview with the client and his/her family to assess service needs. The Care Coordinator will identify needed services by completing a strengths assessment and develop a care plan. The Care Coordinator will recognize that the individual juvenile client and his/her family has different barriers to social, economic, and employment opportunities and has varied levels of need to overcome these barriers. The goals for each juvenile client as identified in the family team will be tailored to reflect a juvenile client’s particular needs in order to realize his/her full potential.
• The coordination of services between agencies will be an ongoing task for the Care Coordinator. The Care Coordinator is expected to develop cooperative working relationships with all agencies serving juveniles from which a client might be expected to receive direct or indirect services as well as establishing and maintaining a therapeutic relationship with those juvenile clients and their families who are in need of support. In addition, the Care Coordinator is expected to possess skills necessary to provide immediate crisis intervention on a twenty-four (24) hour basis.
• The Care Coordinator will need to maintain close communication with leadership and other clinical and administrative staff in order to assure the highest quality of services are delivered to the juvenile client and his/her family.
• Regular and predictable attendance is an essential job requirement.
• Employee must be willing and able to perform all job related travel normally associated with this position (this may include transportation of clients).
• Employee must consistently complete documentation and paperwork per agency policy and in a timely manner.
• Participates in required staff meetings.
• Provide support across counties to ensure that family and client needs are met.
• Performs other reasonably related duties as assigned by the immediate supervisor or other management as requested.
• Quality of work will be evaluated through training, skill or special purpose. Must be competent and adequate.
• Must meet “satisfactory” expectations at any scheduled job performance evaluation.