Wraparound Care Coordinator

Professional Services Group, Inc.; Milwaukee (WI); Hybrid; USD 32,000 - 36,000; Full time

Benefits offered by this job

Paid time off

Health, vision, and dental insurance

401k & profit sharing

Mileage reimbursement

EAP

Hybrid schedule

Job summary

PSG/CIP is seeking a Care Coordinator to support adults with significant mental health and substance use challenges in Milwaukee County. The role delivers wraparound, strength-based services in home and community settings using a recovery-oriented, person-centered approach.

The position is full-time with a hybrid/remote scheduling option, located in Milwaukee County. Hours are typically Monday–Friday, 9:00 AM–5:00 PM with local travel and mileage reimbursement; compensation varies by education

Qualifications

• Bachelor's degree in Social Work, Psychology, Criminal Justice, or related field.
• Valid driver's license, reliable daily transportation, and insurance.
• 1+ year experience working with individuals with mental health or substance use needs (preferred).

Responsibilities

• Conduct comprehensive strengths and needs assessments during intake and throughout services.
• Develop and implement individualized Recovery Plans of Care.
• Coordinate and lead team meetings with service providers and support networks.
• Provide crisis intervention and safety planning as needed.
• Attend court hearings, psychiatry appointments, and provide advocacy support.
• Safely transport clients to appointments when necessary.
• Build strong formal and informal support teams.

Education

Bachelor's degree in Social Work, Psychology, Criminal Justice, or related field

Job description

Now Hiring: Care Coordinator

Location: West Allis, WI | Full-Time | Flexible Hours | Hybrid Work Option Available

Join our passionate team at PSG/CIP, a dynamic and community-focused social services organization providing innovative mental health programs across eastern Wisconsin!

Position Overview

We are seeking a compassionate and driven Care Coordinator to join the Adult Comprehensive Community Services (CCS) Care Coordination program with Professional Services Group in Milwaukee County. In the Care Coordinator position, you will support individuals with significant mental health and substance use challenges. You'll deliver wraparound, strength-based services that empower clients in their homes and communities, using a recovery-oriented and person-centered approach.

Key Responsibilities

• Conduct comprehensive strengths and needs assessments during intake and throughout services
• Develop and implement individualized Recovery Plans of Care
• Coordinate and lead team meetings with service providers and support networks
• Provide crisis intervention and safety planning as needed
• Attend court hearings, psychiatry appointments, and provide advocacy support
• Safely transport clients to appointments when necessary
• Build strong formal and informal support teams

Position Details

• Typical Hours: Monday-Friday, 9:00 AM - 5:00 PM (some flexibility)
• Travel: Local travel required; mileage reimbursement provided
• Work Setting: Hybrid/remote scheduling available
• Pay:
• Bachelor's Degree: $23.00/hr
• Master's Degree: $26.00/hr

What You'll Need

• Bachelor's Degree in Social Work, Psychology, Criminal Justice, or related field (required)
• Valid driver's license, reliable daily transportation, and insurance
• 1+ year experience working with individuals with mental health or substance use needs (preferred)

Why Work with PSG/CIP?

• Make a real impact in your community
• Enjoy a healthy work-life balance with flexible hours
• Access to career growth and professional development
• Mileage reimbursement
• Supportive, mission-driven work culture
• Competitive benefits package including:
  • Paid time off & company holidays
  • Health, vision, and dental insurance
    • One of our medical insurance options with employee-only coverage is offered with no monthly premium!
  • Short-term disability and life insurance
  • 401k & profit sharing
  • Pet insurance & Employee Assistance Program (EAP)