WP-105-4 Lift Attendant/Operator

Wisp Resort; McHenry (MD); On-site; USD 19,000 - 28,000; Full time

Job summary

Wisp Resort in Maryland is seeking Lift Attendants, Lift Operators, and Lift Supervisors to join our Mountain Operations team. Responsibilities include helping guests load/unload, monitoring lift safety, and assisting in the daily supervision of lift operations. The role involves outdoor work in varying winter conditions.

Candidates should be at least 18 years old and complete a lift training course. A high school diploma or equivalent is required, with strong communication and basic math skills

Qualifications

• Strong communication and interpersonal skills.
• Basic English for daily interactions.
• Basic math for lift operations and ticket checks.

Responsibilities

• Level 1 Attendant duties: assist loading/unloading, monitor safety, assist guests.
• Level 2 Operator duties: pre-operation checks, supervise attendants, ensure safe lift operation.
• Level 3 Supervisor duties: oversee daily lift operations, ensure compliance with regulations, train staff.

Skills

Strong communication

Basic English

Mathematical skills

Education

High School diploma or equivalent

Two-day Lift Training Course

Job description

Position Summary: As a lift attendant, loads, monitors and observes unloading of skiers from the lifts, providing verbal instruction as needed, in a friendly, helpful and courteous manner. As a lift operator, handles overall operation of ski lift as assigned. As a supervisor, assists in overseeing the daily operation of the Lift department with a thorough knowledge of, and the ability to complete tasks, as required of all Lift department staff.Essential Duties & Responsibilities:Wisp Resort is a four-season ski, golf and recreational destination resort. Because of the nature of the resort business, employees may be asked to perform other duties outside of the job description. Also, hours of operation are 24/7 including weekends and holidays.Specific Duties & Responsibilities: Level 1 (Attendant) – NE02 Employee Initials _____ Manager Initials _____Exhibits ability to interact and converse intelligently with guests and other employees in a positive, helpful manner.Assists in care and appearance of all lift related equipment.Supports harmony and good will in the Mountain Operations Department and with all other staff and Resort departments.Participates in lift operation and safety specific training prior to starting work, focusing on job functions at both the loading and unloading stations of one or more lifts. Also participates in ski lift evacuation training exercise and actual ski lift evacuations, if necessary.Familiarity with all the facilities at Wisp Resort including locations and hours of operation and knowledge of rates.Assists in shoveling a significant amount of snow to continuously maintain the condition of lift mazes, loading/unloading platforms. Maintains a clean workplace and assists in picking up trash in parking areas, around buildings and on the slopes.As situations may require, gives verbal reminders/warnings to skiers who do not abide by the Rules of Conduct in the loading and unloading areas as well as on the lift.Exhibits ability to perform repetitive routine tasks while remaining alert at all times.Specific Duties & Responsibilities: Level 2 (Operator) – NE03 Employee Initials _____ Manager Initials _____All duties of a Level 1 Attendant.Supervises lift attendants, assuring that they are carrying out their duties.Completion of all required forms such as the Daily Lift Log.Pre-operation check of the lift as well as the end of session shut down of the lift, setting and maintaining of lift mazes and maintenance of surface lift tracks.Calling for assistance in either lift malfunction or guest difficulty situations.Familiar with overseeing the safe operation of at least 1 lift at Wisp Resort.Has worked as a lift attendant in the past and understands all of the duties.Specific Duties & Responsibilities: Level 2 (Operator) – NE03 Employee Initials _____ Manager Initials _____All duties of a Level 1 Attendant and a Level 2 Operator.Has worked as a lift operator in the past.Is familiar with overseeing the safe operation of all of the different lifts at Wisp Resort.Knows how to assist with the checking of tickets and passes to board the lifts.Has ability to assist maintenance when necessary by running lifts or giving support to crew.Specific Duties & Responsibilities: Level 3 (Supervisor) – NE04 Employee Initials _____ Manager Initials _____All duties of a Level 1 Attendant, and Level 2 Operator.Primary focus is on daily lift operations of the mountain, under the direction of the Lift Operations Manager.Complies with all ANSI B77 regulations as well as OSHA and other regulatory agencies, and overall safety practices to minimize workers compensation exposure.Assists Lift Operations Manager to ensure all lift manuals, log books and other documents are produced and completed.Assists with and ensures all phases of lift operations are running smoothly including opening, operating and closing procedures.Exhibits flexibility to accommodate all job requirements, strong organizational skills with the ability to complete work in a timely fashion, and problem solving and mediation skills.Exhibits ability to ski/snowboard at an advanced level, work all lifts and load/unload passengers as needed.Punctuality is a must.Acts as Manager on Duty when upper management is not available, and assists Lift Operations Manager in training employees as needed.Exhibits ability to safely operate a snowmobile.Qualifications:Successful execution of this job requires an individual to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill, and/or ability required.Education and/or Experience:All Levels:High School diploma or equivalent, unless company sees ability without minimum education requirementPrevious ski area experience helpfulMust be at least 18 years of ageCompletes a two-day Lift Training CourseLevel 4 (Supervisor):Previous lift knowledge and experience requiredSupervisory experience desirableLanguage Skills:Basic EnglishStrong communication and interpersonal skillsMathematical Skills:Basic mathCertificates, Licenses, Registrations:Driver’s License, unrestricted with insurable driving record required for Level 4 (Supervisor)Physical Demands:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Manual dexterity, auditory and visual demands.Lifting up to 100lbs with assistance and up to 75lbs on own, reaching, bending, stooping, pushing, pulling.Work Environment/Conditions:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Work performed primarily outdoors, severe cold and adverse weather conditions are common.General resort atmosphere with many varied aspects.Duties may be mentally demanding or stressful at times, particularly during peak season time periods.Seasonal outdoor conditions that include a variety of winter weather.