Wound Care Registrar

14300 Park City Hospital; Park City (UT); On-site; USD 26,000 - 33,000; Full time

Benefits offered by this job

PEAK tuition coverage

100+ learning options

Job summary

Intermountain Health Heber Valley Hospital and Park City Hospital are seeking a Patient Registration Coordinator to register patients across service lines with accurate demographics and insurance data. You will explain legal documents, discuss billing steps, and assist with financial clearance while guiding patients through the registration and wait-time processes.

The role requires strong customer service and communication skills, experience with EPIC is a plus, and a 40-hour weekly schedule

Qualifications

• One year customer service experience within the last five years.
• One year negotiation or collection experience within the last three years.
• Experience working effectively in time sensitive situations, handle multiple priorities simultaneously, and able to make prompt, responsible decisions.
• Experience in keyboarding and computer skills.
• Demonstrated excellent interpersonal relations and communication skills.

Responsibilities

• Verifies accuracy of EMPI link and identifies and reports possible Identity Theft.
• Interacts with patient/representative to gather and/or verify needed registration information.
• Inputs patient demographic, insurance, and essential admission information into a database for appropriate billing, reporting and analysis by facility, corporate, state and federal agencies to be performed.
• Comprehends and provides explanation of legal documents in accordance to regulatory requirements.
• Articulates billing process information and provides way-finding as needed.
• Holds financial discussions with patients or representatives including insurance benefits, cost estimation, financial obligation, and identifying financial assistance needs.
• Communicates effectively to patients and representatives regarding wait times.
• Verifies Patient Identity and scans documents as appropriate.

Skills

Customer service

Negotiation/collections

Time management

Keyboarding/computer skills

Interpersonal communication

Job description

Job Description

Responsible for registering patients in multiple service lines all necessary demographic, financial, and clinical information from the patient or representative.

Schedule

Open Monday - Friday business hours closed on Thursday

Job Essentials

• Verifies accuracy of EMPI link and identifies and reports possible Identity Theft.
• Interacts with patient/representative to gather and/or verify needed registration information.
• Inputs patient demographic, insurance, and essential admission information into a database for appropriate billing, reporting and analysis by facility, corporate, state and federal agencies to be performed.
• Comprehends and provides explanation of legal documents in accordance to regulatory requirements.
• Articulates billing process information and provides way-finding as needed.
• Holds financial discussions with patients or representatives including insurance benefits, cost estimation, financial obligation, and identifying financial assistance needs.
• Communicates effectively to patients and representatives regarding wait times.
• Verifies Patient Identity and scans documents as appropriate.

Minimum Qualifications

• One year customer service experience within the last five years.
• One year negotiation or collection experience within the last three years.
• Experience working effectively in time sensitive situations, handle multiple priorities simultaneously, and able to make prompt, responsible decisions.
• Experience in keyboarding and computer skills.
• Demonstrated excellent interpersonal relations and communication skills.

Preferred Qualifications

• Bi-lingual Spanish speaking.
• Knowledge of medical and insurance terminology.
• One year data entry or clerical experience in a medical office setting within the last three years.
• Strong experience using EPIC Interact with others requiring the employee to communicate information.
• Operate computers and other office equipment requiring the ability to move fingers and hands.
• See and read computer monitors and documents.
• Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment.

Location

Intermountain Health Heber Valley Hospital, Intermountain Health Park City Hospital Work City: Park City Work State: Utah

Work Hours

Scheduled Weekly Hours: 40

Hourly Rate

$18.31 - $23.80

Benefits

• We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
• Intermountain Health’s PEAK program supports caregivers in the pursuit of their education goals and career aspirations by providing up-front tuition coverage paid directly to the academic institution.
• The program offers 100+ learning options to choose from, including undergraduate studies, high school diplomas, and professional skills and certificates.
• Caregivers are eligible to participate in PEAK on day 1 of employment.

Policies and Compliance

By applying for a position with Intermountain, I acknowledge that I will comply with all applicable Intermountain policies and expectations.

If applying for a remote or hybrid role, this includes remote work expectations related to confidentiality, information security, work schedules, conflicts of interest, and use of company equipment.

I further acknowledge that outside employment or activities may not interfere with job responsibilities or create a conflict of interest with Intermountain.

Actual or reasonably perceived conflicts may be grounds for disqualification from consideration or, if hired, corrective action up to and including termination of employment.

Equal Opportunity Statement

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Recruitment Process and AI

At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment.

Company Culture

Headquartered in Utah with locations in six primary states and additional operations across the western U.S., Intermountain Health is a nonprofit system of 34 hospitals, 400+ clinics, a medical group of more than 4,800 employed physicians and advanced care providers, a health plan division called Select Health with more than one million members, and other health services. Helping people live the healthiest lives possible, Intermountain is widely recognized as a leader in clinical quality improvement and efficient healthcare delivery.

Contact for Accessibility

Intermountain Health strides to make the application process accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact 1-800-843-7820 or email [e-mail]. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Other Information

All positions subject to close without notice. Thanks for your interest in continuing your career with our team!