Wormtown Taproom Bartender

Hendler Family Brewing Co.; Worcester (MA); On-site; USD 17,000 - 30,000; Full time

Benefits offered by this job

401(k) matching

Employee meals

Sick time

Training & education

Free beer weekly

Job summary

Wormtown Taproom Bartender at Hendler Family Brewing Company on Shrewsbury Street in Massachusetts seeks a energetic, guest-focused team member. You will pour favorites, introduce taproom releases, share brewery stories, and help create a warm, lively community vibe for guests.

Responsibilities include greeting guests, managing reservations, coordinating with servers, and assisting with takeout. Must be 21+, with 2–3 years in bartending or hospitality and a passion for craft beer.

Qualifications

• Must be 21+ years old.
• 2-3 years of bartending or hospitality experience.
• Excellent communication and interpersonal skills.
• Punctual, professional, and team-oriented.
• Weekend availability and ability to stand for long periods.

Responsibilities

• Greet guests and create an inviting first impression.
• Manage reservations, waitlists, and table assignments using Toast Tables.
• Coordinate with servers and bartenders to support seamless service.
• Assist with takeout orders and guest check-ins as needed.
• Run food and bussing to maintain a clean, welcoming space.

Skills

Bartending experience

Communication skills

Punctuality & professionalism

Craft beer knowledge

TIPS certification

Tools

Toast POS

Grubhub

Toast Tables

Job description

Benefits

• 401(k) matching
• Employee discounts
• Flexible schedule
• Paid time off
• Training & development
• Wellness resources

Job Title

Wormtown Taproom Bartender

Status

Full Time or Part Time

Reports to

Taproom Manager

Salary

$8/hr + tips

JOB DESCRIPTION & EXPECTATIONS

Big things are brewing on Shrewsbury Street at Wormtown Brewery! We’re looking for hosts who bring the same spirit we put into our beer: fun, flavorful, a little quirky, and proudly rooted in Massachusetts.

As a Taproom Bartender, you’ll be one of the first faces guests interact with in our newly upgraded space. You’ll pour fan favorites like Be Hoppy, introduce guests to taproom-only releases, share brewery stories, and help create the warm, lively, community vibe that keeps people coming back.

If you love fast-paced service, great conversations, teamwork, and creating moments people actually remember, this is a chance to step into a refreshed taproom with a big personality. Bring your energy, your curiosity, your love of craft beer and help us make our Shrewsbury Street location the go-to hangout once the doors reopen!

Essential Duties & Responsibilities

Customer Service and Guest Experience

• Greet guests warmly and create an inviting first impression.
• Manage reservations, waitlists, and table assignments using Toast Tables.
• Communicate accurate wait times and assist with guest inquiries.
• Guide guests through the taproom experience with a friendly, knowledgeable approach.
• Maintain a professional, upbeat, and guest-focused demeanor at all times.

Host & Floor Operations

• Oversee guest flow to ensure efficient seating and optimal table turnover.
• Provide menus, highlight specials, and communicate any service delays or updates.
• Coordinate with servers and bartenders to support seamless service.
• Assist with takeout order handoff and guest check-ins as needed.

Food Running & Bussing

• Run food to tables promptly and accurately.
• Assist with clearing and resetting tables to maintain a clean and welcoming environment.
  Support servers by refilling waters, delivering condiments, checking on tables, and helping where needed.
• Assist with keeping dish drop areas organized and efficient.

Cleanliness and Organization

• Maintain cleanliness and organization in guest-facing areas, including entryways, host stand, and dining areas.
• Regularly sanitize high-touch points such as menus, host stand, and door handles.
• Keep menus, supplies, and host materials stocked and organized.
• Support taproom cleanliness by bussing, wiping down tables, and resetting spaces quickly.

Team Collaboration & Additional Responsibilities

• Communicate effectively with servers, bartenders, runners, and managers to ensure seamless service flow.
• Support taproom operations during high-volume times, events, and festivals.
• Assist with event setup, breakdown, and guest coordination.
• Participate in team meetings, tastings, and brewery education sessions.
• Perform additional duties or responsibilities as needed to support the taproom and ensure a great guest experience.

JOB REQUIREMENTS

• Must be 21+ years of age.
• 2-3 years of prior bartending or hospitality experience required.
• Excellent communication and interpersonal skills.
• Takes pride in punctuality, professionalism, and teamwork.
• Strong team player with a willingness to assist colleagues and contribute to a positive work environment.
• Available for days, nights, and weekend shifts of 5 hours or more; Saturday and/or Sunday availability required.
• Reliable transportation to and from the assigned work location.
• Ability to stand and walk for extended periods, lift up to 50 lbs., and comfortably bend, reach, and twist.
• Willingness to continuously learn about our beer offerings and the craft beer industry (previous craft beer knowledge a plus!)
• Knowledge of Toast POS or Grubhub (placing/receiving orders) is a plus.
• TIPs certification required (or ability to obtain).

ABOUT US

Wormtown Brewery is part of the Hendler Family Brewing Company. HENDLER FAMILY BREWING COMPANY IS PROUDLY INDEPENDENT AND FAMILY-OWNED.

HFBCo was founded in 2011 by three brothers, Jack, Eric and Sam Hendler and is still family owned to this day. Our mission? Create high-quality products that honor tradition and the spirit of inspired innovation. With an entrepreneurial heart and a passion for people, we take pride in learning from and contributing to our vibrant community.

Benefits

• Matching 401k after 12 months of employment
• Sick time
• Training and industry-related education
• Employee meals
• Free case of our beer weekly (must be 21+ years of age)

Hendler Family Brewing Company is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you require assistance or accommodation due to a disability, please contact us at [e-mail].