Worldwide Services Operations Leader

Bloom Energy; San Jose (CA); On-site; USD 209,100 - 300,900; Full time

Job summary

Bloom Energy is seeking a Global Operations Director – Services to oversee the execution of efficient and compliant service strategies. Located in San Jose, California, this role involves establishing a global operational strategy, managing service processes, and ensuring KPI-driven performance management. Candidates should have 10-15+ years' experience in service delivery, a bachelor's degree in Engineering or related fields, and strong leadership skills. Competitive salary ranging from $209,100 to $300,900.

Qualifications

• 10-15+ years of experience in service delivery or operational leadership roles.
• Experience operating in a global, contract-based service model.
• Strong background in KPI design and operational analytics.

Responsibilities

• Define and own the global services operations strategy.
• Implement and maintain standard global service processes.
• Drive productivity and efficiency improvements.

Skills

KPI design

Operational analytics

Performance management systems

Leadership

Education

Bachelor’s degree in Engineering, Operations, or Business

Job description

Bloom Energy is seeking a Global Operations Director – Services to oversee the execution of efficient and compliant service strategies. Located in San Jose, California, this role involves establishing a global operational strategy, managing service processes, and ensuring KPI-driven performance management. Candidates should have 10-15+ years' experience in service delivery, a bachelor's degree in Engineering or related fields, and strong leadership skills. Competitive salary ranging from $209,100 to $300,900.