World-Class Banking Associate

Centier Bank; South Bend (IN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Free health clinic visits

401K match

Tuition reimbursement

Daycare reimbursement

Onsite fitness center

Wellness programs

Diversity/EQ Council involvement

Career growth

Work/Life balance

Job summary

Centier Bank in South Bend, IN seeks a Universal Banker to deliver world-class service, build rapport, and assist clients with deposits, loans, and digital banking options. You will explain products, refer specialists, and support branch goals while maintaining confidentiality.

The role requires handling teller duties, cash handling accuracy, and strong communication to meet client needs in a fast-paced environment.

Qualifications

• High School diploma or equivalent.
• Banking experience is a plus, but not required.
• Minimum of six months customer service/cash handling experience is desirable.
• Ability to work all days/hours that the branch location is open.

Responsibilities

• Provide the highest levels of quality service to clients and perform client requested service in a friendly, positive, professional manner.
• Establish rapport with clients, display a caring attitude, identify their needs, recommend and explain solutions, handle objections and ask for their business.
• Understand, promote and advise on the bank's products, services and electronic delivery channels.
• Identify and act on opportunities to refer clients to specialists in other lines of business.
• In-store locations perform PA's, aisle time, and other promotional activities.
• Perform the basic transactions of a paying and receiving teller such as accepting deposits and loan payments, verifying cash and endorsements, cashing checks within limits and obtaining further authorization when necessary, issuing money orders, cashier's checks, and redeeming savings bonds.
• Balance drawer daily and ensure that cash is accounted for.
• Comply with BSA/AML/OFAC regulations and guidelines while identifying and reporting any type of suspicious activity or clients to management and/or the Security Department.
• Maintain a position of trust and responsibility by keeping all customer business confidential.
• Handle and resolve client problems and complaints in a quick and efficient manner either on own or with the assistance of management.

Skills

Customer service

Communication

Teamwork

Problem solving

Attention to detail

Education

High School diploma or equivalent

Tools

MS Windows

MS Office

Job description

Centier Bank in South Bend, IN seeks a Universal Banker to deliver world-class service, build rapport, and assist clients with deposits, loans, and digital banking options. You will explain products, refer specialists, and support branch goals while maintaining confidentiality.

The role requires handling teller duties, cash handling accuracy, and strong communication to meet client needs in a fast-paced environment.