World-Class Automotive Service Advisor

Penske Automotive; Darien (CT); Hybrid; USD 42,000 - 65,000; Full time

Benefits offered by this job

Healthcare benefits (medical, dental,

Vision coverage and 401(k) with match

Job summary

Land Rover Darien, part of Penske Automotive Group, is seeking an automotive Service Advisor to join our team and deliver extraordinary customer experiences.

As the liaison between the customer and the service department, you will schedule appointments, review service history, communicate maintenance needs and provide accurate cost estimates. We offer a Fortune 500 environment with comprehensive benefits and opportunities for growth, tailored to performance and interest.

Qualifications

• Genuine interest in providing an exceptional customer experience.
• Friendliness, enthusiasm, reliability, with a positive 'team-player' attitude.
• Excellent communication, interpersonal, and organizational skills.
• Strong work ethic with the ability to work in a fast-paced, results-driven environment.

Responsibilities

• Schedule appointments between customers and the service department.
• Review service history and communicate maintenance needs to customers.
• Relay important information about repairs and costs to customers.
• Provide accurate cost estimates and secure customer understanding and approval.

Skills

Customer service

Team player

Communication skills

Organizational skills

Job description

Land Rover Darien, part of Penske Automotive Group, is seeking an automotive Service Advisor to join our team and deliver extraordinary customer experiences.

As the liaison between the customer and the service department, you will schedule appointments, review service history, communicate maintenance needs and provide accurate cost estimates. We offer a Fortune 500 environment with comprehensive benefits and opportunities for growth, tailored to performance and interest.