WORKSTATION SPECIALIST ADVANCED - 11102026-82717

State of Tennessee; Nashville (TN); Híbrido; USD 49.000 - 62.000; Jornada completa

Descripción de la vacante

State of Tennessee is seeking a Lead Workstation Specialist to deploy and maintain workstations across multiple agencies in Nashville. The role includes leading IT projects, troubleshooting complex issues, and ensuring asset inventory accuracy.

Travel is required, with a primarily Capitol Complex Service Center location. Qualifications include a Bachelor's degree with 3 years IT hardware/software maintenance experience or an IT Associate's Degree with substitutions as described.

Formación

• Bachelor's degree and three years of experience in hardware/software maintenance.
• Substitution for Bachelor's degree: Relevant IT Associate's Degree.
• OR
• An Associate's degree and two years of related IT experience may substitute for the bachelor's degree requirement.
• Substitution of Experience for Education: Related IT experience may substitute for the required bachelor's degree on a year-for-year basis to a maximum of four years.

Responsabilidades

• Resolve complex hardware, software, and application issues for customers.
• Install, configure, and maintain laptops, desktops and peripheral equipment.
• Coordinate with vendors for advanced hardware/software support.
• Maintain accurate inventory of IT assets to include computers, peripherals, and related devices.
• Provide leadership and training within the IT department.
• Assist in hardware/software procurement and project implementation.
• Stay informed on technology trends through training and webinars.
• Assist VIPs with white-glove service.
• Ensure team's on-boardings are scheduled and coordinated.

Conocimientos

Active learning

Writing

Speaking

Time management

Judgment & decision making

Educación

Bachelor's degree

Associate's degree

Herramientas

Computer

Cellphone

Printer

Software Administration Tools

Flash drives

Descripción del empleo

State of Tennessee Job Information

Opening Date/Time 11/10/2026 12:00AM Central Time

Job Information

State of Tennessee Job Information

Opening Date/Time 11/10/2026 12:00AM Central Time

Closing Date/Time 11/23/2026 11:59PM Central Time

Salary (Monthly) $4,098.00 - $5,129.00

Salary (Annually) $49,176.00 - $61,548.00

Job Type Full-Time

City, State Location Nashville, TN

Department Finance and Administration

LOCATION OF (2) POSITION(S) TO BE FILLED: DEPARTMENT OF FINANCE & ADMINISTRATION, , DAVIDSON COUNTY

A Motor Vehicle Records (MVR) screening will be conducted prior to employment.

These positions have a primarily location of the Capitol Complex Service Center, but travel is required.

FTI and CJIS Fingerprints and name based background check. This position requires a criminal background check. Therefore, you may be required to provide information about your criminal history in order to be considered for this position.

The Department of Finance and Administration will not sponsor applicants for work Visas.

This position is designed as Hybrid (In office and Remote).

Qualifications

Education and Experience: Bachelor's degree and three years of experience in hardware/software maintenance.

Substitution for Bachelor's degree: Relevant IT Associate's Degree.

OR

An Associate's degree and two years of related IT experience may substitute for the bachelor's degree requirement.

Substitution of Experience for Education: Related IT experience may substitute for the required bachelor's degree on a year-for-year basis to a maximum of four years.

Necessary Special Qualifications

• Valid driver's license.
• Complete criminal history disclosure and fingerprint-based background check.
• Regular bending and lifting up to 20 pounds.

Overview

Under general supervision, this classification provides advanced support for the deployment and maintenance of workstations across multiple agencies. Leads IT projects, resolves complex issues, and ensures inventory accuracy and system functionality. May take a leading role over a building or area. This is the lead-level position in the Workstation Specialist series. Responsibilities include project leadership, complex troubleshooting, and hardware/software life-cycle management. This class differs from Workstation Specialist-Intermediate in that incumbents of the latter perform basic workstation duties.

Responsibilities

• Resolve complex hardware, software, and application issues for customers.
• Install, configure, and maintain laptops, desktops and peripheral equipment.
• Coordinate with vendors for advanced hardware/software support.
• Maintain accurate inventory of IT assets to include computers, peripherals, and related devices.
• Provide leadership and training within the IT department.
• Assist in hardware/software procurement and project implementation.
• Stay informed on technology trends through training and webinars.
• Assist VIPs with white-glove service.
• Ensure team's on-boardings are scheduled and coordinated.

Competencies (KSA's)

Competencies

• Customer Focus
• Manages Complexity
• Tech Savvy
• Communicates Effectively
• Decision Quality

Knowledges

• Clerical
• Administration and Management
• English Language
• Public Safety and Security
• Computers and Electronics

Skills

• Active Learning and Listening
• Writing
• Speaking
• Time Management
• Judgment and Decision Making

Abilities

• Written Comprehension
• Selective Attention
• MemorizationOral Comprehension
• Static Strength

Tools & Equipment

• Computer
• Cellphone
• Printer
• Software Administration Tools
• Flash Drives

TN Driver Standards

State of Tennessee positions that may involve driving responsibilities require candidates to meet the following minimum driver qualifications:

• A valid driver's license
• For the past five years, the candidate's driver record must not have record of the following violations: driving under the influence (DUI), reckless driving, license suspension for moving violations, more than 4 moving violations.

Please include your Driver's License Information under the Licenses and Certifications section of your application.

• Agencies may allow an exception based on other factors.