Workstation Analyst

CarolinaEast Health System; New Bern (NC); On-site; USD 55,000 - 85,000; Full time

Job summary

CarolinaEast Health System is seeking an IT professional to standardize VM workstation images, manage Azure integrations, and administer group policy changes. You will support EMR client technologies and EMR endpoint management, ensuring secure, reliable clinical workstations.

You will develop and maintain approved workstation configurations and create troubleshooting and support documentation in coordination with IS leadership and technical teams.

Qualifications

• Associate's degree in a technology-related field.
• Two years of end-user workstation support experience.
• Working knowledge of Windows, Active Directory, Group Policy, and Azure integrations; EMR workstation tools preferred.

Responsibilities

• Standardize VM workstation images and management.
• Administer Azure integrations and Group Policy changes.
• Support EMR client technologies and EMR endpoint management; develop docs with IS teams.

Skills

End-user workstation support

Customer service

Communication

Education

Associate's degree in a technology-related field

Tools

Windows operating systems

Active Directory

Group Policy

Azure Integrations

Endpoint management technologies

EMR tools

Job description

Job Summary:

Responsible for standardizing VM workstation images and management, Microsoft cloud integrations with Azure, administering group policy changes, enterprise workstation cybersecurity components, and supporting healthcare application deployments, including Electronic Medical Record (EMR) client technologies and EMR endpoint management solutions. Develop, maintain, and communicate approved workstation configuration, troubleshooting, and support documentation in coordination with IS leadership and technical teams.

About CarolinaEast Health System

CarolinaEast Health System is committed to providing high quality, compassionate care across the Coastal Carolina region. At the heart of our system is a 350-bed, full-service medical center equipped with a comprehensive range of inpatient and outpatient services, utilizing the latest medical technologies. We employ over 3,200 dedicated team members and operate physician practices across various specialties in four counties. Our employees foster a culture of excellence that ensures our patients receive the same high level of care found at larger medical centers, all while maintaining a friendly, community-centered atmosphere throughout our facilities. CarolinaEast offers a robust benefits package to all full-time employees, as well as benefits for part-time plus and part-time staff. We are proud to be the first medical center in North Carolina recognized as a Cardiovascular Center of Excellence by the American College of Cardiology and the American Heart Association. Additionally, we are honored to be named one of America's Best-In-State Hospitals by Newsweek, among numerous other prestigious accolades.

Minimum Requirements:

• Associate's degree in a technology-related field.
• Two years of experience in end-user workstation support and maintenance.
• Working knowledge of Microsoft Windows operating systems, Active Directory, Group Policy, Azure Integrations, and enterprise endpoint management technologies
• Experience supporting healthcare information systems, EMR workstation technologies, clinical workstation environments, and EMR workstation endpoint management or monitoring tools preferred.
• Deliver outstanding customer service that upholds CarolinaEast's Standards of Excellence.