Workspace Customer Engineer I, New Business, Google Cloud

Google LLC; Washington (District of Columbia); On-site; USD 104,000 - 150,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) match

Paid time off

Sick time

Maternity leave

Baby bonding leave

Holidays

Job summary

Google LLC – Google Workspace Customer Engineer role focusing on differentiating Google Workspace and Gemini Enterprise for customers. You will be the customer’s technical partner, leading technical conversations to understand business issues and to troubleshoot questions, proofs-of-concepts, and demos.

You will architect cross-pillar cloud solutions and drive the technical win. The role emphasizes delivery planning, presenting practical solutions to technical and business leaders, and

Qualifications

• Bachelor's degree or equivalent practical experience.
• 4 years of experience with cloud native architecture in a customer-facing or support role.
• Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms.
• Experience engaging with, or presenting to, technical stakeholders or executive leaders.
• Experience in programming languages, debugging, systems design, prototyping, demos, or customer workshops.
• Ability to travel up to 50% of the time.

Responsibilities

• Work on identifying and qualifying business opportunities, key customer technical objections, and developing strategy to resolve technical blockers.
• Architect solutions that leverage Google Workspace and Gemini Enterprise to automate complex, end-to-end customer workflows.
• Educate partners and customers on leveraging agentic capabilities using Google Workspace and Gemini Enterprise including integrations with third-party data sources.
• Recommend integration strategies, enterprise architectures, platforms, and application infrastructure needed to successfully implement a complete solution using best practices on Google Workspace.
• Educate partners on the power of Google Workspace and enable them to drive technical innovation for our customers. Help partners develop technology direction for the Google Workspace solutions they want to take to market.

Skills

Cloud architecture

Cloud engineering

On-premise engineering

Virtualization/containers

Stakeholder communication

Programming basics

Systems design

Prototyping

Customer workshops

Willing to travel

Education

Bachelor's degree or equivalent

CS/AI degree preferred

Tools

Gemini Enterprise

Google Workspace

Job description

Benefits for this role include:

• Health, dental, vision, life, disability insurance
• Retirement Benefits: 401(k) with company match
• Paid Time Off: 20 days of vacation per year, accruing at a rate of 6.15 hours per pay period for the first five years of employment
• Sick Time: 40 hours/year (increased to 69 hours/year for Seattle) including 5 discretionary sick days per instance
• Maternity Leave (Short-Term Disability + Baby Bonding): 28-30 weeks
• Baby Bonding Leave: 18 weeks
• Holidays: 13 paid days per year

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Sunnyvale, CA, USA; Atlanta, GA, USA; Austin, TX, USA; Chicago, IL, USA; New York, NY, USA; Washington D.C., DC, USA.

• Bachelor's degree or equivalent practical experience.
• 4 years of experience with cloud native architecture in a customer-facing or support role.
• Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms.
• Experience engaging with, or presenting to, technical stakeholders or executive leaders.
• Experience in programming languages, debugging, systems design, prototyping, demos, or customer workshops.
• Ability to travel up to 50% of the time.

Preferred qualifications:

• Bachelor's degree in Computer Science, AI-related technical field, or equivalent practical experience.
• 4 years of experience working on power applications and productivity software.
• Experience in designing, building, or implementing agentic AI solutions to automate business processes.
• Experience in technical cloud ecosystems on enterprise productivity solutions and with related solutions (e.g., messaging, productivity applications, identity management, endpoint management).
• Knowledge of Agentic AI platforms (including Gemini Enterprise), its features, engaged differentiation, and the integration of enterprise-wide data sources and third-party connectors.

About the job

When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.

As a Google Workspace Customer Engineer (CE), you will partner with Sales teams to differentiate Google Workspace and Gemini Enterprise to our customers. You will serve as the customer’s primary technical partner and trusted advisor, engaging in technical-led conversations to understand their business issues. You will troubleshoot technical questions and roadblocks, engage in proofs-of-concepts and demos, and use your expertise to architect cross-pillar cloud solutions that solve these business challenges. You will drive the technical win and define the delivery and consumption plans. You will use your acumen and presentation skills to engage with technical and business leaders, and persuasively present practical and useful solutions on Google Workspace and agentic workplace transformation. You will have excellent technical, communication and organizational skills.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

About the job

When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.

As a Google Workspace Customer Engineer (CE), you will partner with Sales teams to differentiate Google Workspace and Gemini Enterprise to our customers. You will serve as the customer’s primary technical partner and trusted advisor, engaging in technical-led conversations to understand their business issues. You will troubleshoot technical questions and roadblocks, engage in proofs-of-concepts and demos, and use your expertise to architect cross-pillar cloud solutions that solve these business challenges. You will drive the technical win and define the delivery and consumption plans. You will use your acumen and presentation skills to engage with technical and business leaders, and persuasively present practical and useful solutions on Google Workspace and agentic workplace transformation. You will have excellent technical, communication and organizational skills.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $104000 - $150000 (USD) + 42.86% bonus target + equity + benefits

Learn more about benefits at Google .

• Work on identifying and qualifying business opportunities, key customer technical objections, and developing strategy to resolve technical blockers.
• Architect solutions that leverage Google Workspace and Gemini Enterprise to automate complex, end-to-end customer workflows.
• Educate partners and customers on leveraging agentic capabilities using Google Workspace and Gemini Enterprise including integrations with third-party data sources.
• Recommend integration strategies, enterprise architectures, platforms, and application infrastructure needed to successfully implement a complete solution using best practices on Google Workspace.
• Educate partners on the power of Google Workspace and enable them to drive technical innovation for our customers. Help partners develop technology direction for the Google Workspace solutions they want to take to market.

Google is proud to be an equal opportunity and affirmative action employer.

We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law.

See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire .

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

Equity is granted exclusively and discretionally by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, is subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.