Google Workspace Customer Engineer, Mid-Market Enterprise, Google Cloud

Google; Sunnyvale (CA); On-site; USD 127,000 - 184,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) match

Paid time off

Sick leave

Maternity leave

Baby bonding

Holidays

Job summary

Google Cloud is seeking a Customer Engineer to drive technical wins for Google Workspace and Gemini Enterprise. You will partner with sales teams to differentiate offerings, engage in proofs-of-concept, and architect cross-pillar cloud solutions that solve customers’ business issues.

You will be the primary technical partner and trusted advisor, presenting practical solutions and driving delivery plans while collaborating with product, engineering, and customer teams.

Qualifications

• Bachelor's degree or equivalent practical experience.
• 6 years of experience with cloud-native architecture in a customer-facing or support role.
• Experience working on power applications and productivity software.
• Experience presenting to technical stakeholders or executive leaders.
• Ability to travel up to 50% of the time.

Responsibilities

• Identify and qualify business opportunities, key customer objections, and develop strategies to resolve blockers.
• Share Google Workspace expertise to support technical relationships, including POCs, demos, and RFP coordination.
• Architect solutions using Google Workspace and Gemini Enterprise to automate end-to-end workflows.
• Educate partners and customers on leveraging agentic capabilities with Google Workspace and Gemini Enterprise.
• Lead discussions connecting business goals to technical decisions.

Skills

Cloud-native architecture

Power applications

Productivity software

Executive presentations

Travel readiness

Education

Bachelor's degree or equivalent

CS/AI-related degree preferred

Tools

Gemini Enterprise

Google Workspace

Job description

In accordance with Washington state law, we are highlighting our comprehensive benefits package, which is available to all eligible US based employees. Benefits for this role include:

• Health, dental, vision, life, disability insurance
• Retirement Benefits: 401(k) with company match
• Paid Time Off: 20 days of vacation per year, accruing at a rate of 6.15 hours per pay period for the first five years of employment
• Sick Time: 40 hours/year (increased to 69 hours/year for Seattle) including 5 discretionary sick days per instance
• Maternity Leave (Short-Term Disability + Baby Bonding): 28-30 weeks
• Baby Bonding Leave: 18 weeks
• Holidays: 13 paid days per year

Applicants in San Francisco: Qualified applications with arrest or conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance for Employers and the California Fair Chance Act.

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Seattle, WA, USA; Atlanta, GA, USA; Chicago, IL, USA; San Francisco, CA, USA; Sunnyvale, CA, USA; Washington D.C., DC, USA; Austin, TX, USA; New York, NY, USA.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 6 years of experience with cloud-native architecture in a customer-facing or support role.
• Experience working on power applications and productivity software.
• Experience presenting to technical stakeholders or executive leaders.
• Ability to travel up to 50% of the time.

Preferred qualifications

• Bachelor's degree in Computer Science, AI-related technical field, or equivalent practical experience.
• Experience in technical cloud ecosystems on enterprise productivity solutions and with related solutions (e.g., Messaging, Productivity applications, Identity Management, Endpoint Management).
• Experience in designing, building, or implementing agentic AI solutions to automate business processes.
• Knowledge of Agentic AI platforms (including Gemini Enterprise), its features, engaged differentiation, and the integration of enterprise-wide data sources and third-party connectors.

About The Job

When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products. As a Google Workspace Customer Engineer (CE), you will partner with Sales teams to differentiate Google Workspace and Gemini Enterprise to our customers. You will serve as the customer’s primary technical partner and trusted advisor, engaging in technical-led conversations to understand their business issues. You will troubleshoot technical questions and roadblocks, engage in proofs-of-concepts and demos, and use your expertise to architect cross-pillar cloud solutions that solve these business issues. You will drive the technical win and define the delivery and consumption plans. You will use your acumen and presentation skills to engage with technical and business leaders, and persuasively present practical and useful solutions on Google Workspace and agentic workplace transformation. You will have excellent technical, communication and organizational skills. Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems. Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $127000 - $184000 (USD) + 42.86% bonus target + equity + benefits

Responsibilities

Learn more about benefits at Google.

• Work on identifying and qualifying business opportunities, key customer technical objections, and developing strategy to resolve technical blockers.
• Share Google Workspace expertise to support the technical relationship with Google’s customers and partners, including product and solution briefings, proof-of-concept work, and the coordination and prioritization of solutions impacting customer adoption of Google Workspace. Take responsibility for the technical aspect of RFPs/RFIs.
• Architect solutions that leverage Google Workspace and Gemini Enterprise to automate complex, end-to-end customer workflows. Recommend integration strategies, enterprise architectures, platforms, and application infrastructure needed to successfully implement a complete solution using best practices on Google Workspace.
• Educate partners and customers on leveraging agentic capabilities using Google Workspace and Gemini Enterprise including integrations with third-party data sources.
• Lead discussions that connect business goals to technical decisions.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.