Workplace & Technology Coordinator (f/m/d)

awin; Chicago (IL); Presencial; USD 55.000 - 63.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexi-Week

Hybrid work model

Remote workspace furniture allowance

Medical & Life Insurance

Descripción de la vacante

Awin in Chicago is seeking a Workplace & Technology Coordinator to serve as the local operations contact, ensuring smooth office functioning and tech support for staff across the Americas. You will coordinate facilities, onboarding/offboarding, and equipment logistics, while acting as a bridge to global support teams.

The role requires in-office presence in Chicago and a proactive, service-oriented mindset to maintain a welcoming, efficient workplace environment.

Formación

• Minimum 2 years in a service-oriented role (office, hospitality or similar).
• Excellent client service orientation and professional communication.
• Strong organizational skills, time management and reliability.

Responsabilidades

• Organize the full day-to-day operation of the office and coordinate service providers.
• Create a welcoming, productive workplace environment for employees, guests and clients.
• Oversee health and safety matters, ensuring regulatory compliance and standards.
• Coordinate office-related projects and support global office management initiatives.
• Carry out office management and administrative duties to ensure smooth operations.
• Act as local liaison between Americas employees and global IT support teams.

Conocimientos

Client service

Communication

Organization

Proactive

Reliability

Microsoft Office

Descripción del empleo

Workplace & Technology Coordinator (f/m/d)

Purpose of Position

You will act as the local operational point of contact for the Chicago office, ensuring employees receive a seamless workplace and technology experience while connecting between the Americas region and Awin ’s global support teams.

This role combines office operations, employee support , equipment logistics and workplace coordination . You will represent Awin as the first point of contact for our clients and visitors , help coordinate the day-do-day running of the office, support onboarding and offboarding activities, manage local equipment and inventory processes, and ensure colleagues can quickly access the support and resources they need .

You will play a key role in creating a productive, well- organized and welcoming office environment while supporting the successful delivery of Awin’s global workplace and technology services across the Americas

This position requires regular in-office presence in our Chicago office.

Key Tasks

• Organi z e the full day -to- day operation of the office and coordinate service providers , including Facility Management, Catering, Cleaning , and other workplace partners .
• Create a positive, welcoming , and productive workplace environment for employees , guests , and clients , providing a friendly and service- oriented experience both in person and by telephone .
• Oversee occupational health and safety matters , ensuring compliance with local regulations and company standards .
• Coordinate office-related projects and support global office management initiatives where required .
• Carry out other office management and administrative duties as required to ensure the smooth running of the office.
• Act as the local liaison between Americas employees and Awin’s global support and enablement teams regarding internal IT-related matters, coordinating with internal and external vendors as required .
• Coordinate onboarding and offboarding activities for local employees , including workspace and equipment arrangements.
• Manage equipment logistics , including provisioning, shipping, recovery and storage o f company assets.
• Perform asset management and inventory control activities, ensuring records remain accurate throughout the equipment lifecycle.
• Provide basic first-line technology support and coordinate escalations through established global support processes .
• Manage the North American President’s calendar, travel and process travel expenses.
• Organise occasional offsites , business dinners , travel logistics and hotel arrangements .

Skills & Experience

• At least two years of professional experience in a service-oriented role, such as an office, hospitality, hotel, or similar environment.
• Above-average client and service orientation.
• Professional communication with external and internal clients at all levels.
• Strong organizational skills and excellent time management.
• A proactive approach and a high level of motivation.
• A very high level of reliability, results orientation, and a strong focus on quality.
• Good working knowledge of Microsoft Office.

Our Offer

• Flexi-Week: We prioritise your mental health and wellbeing by offering you a four-day Flexi-Week (with one lighter or completely disconnected day per week) at full pay, with no reduction to your annual holiday allowance.
• Flexi-Office: We offer an international culture and flexibility through our hybrid working model, designed to foster collaboration, trust, and autonomy.
• Work Expense Contribution & Remote Working Furniture: You will receive a monthly allowance to cover part of your running costs, as well as a furniture package to support you in setting up a comfortable workspace at home.
• Medical & Life Insurance: Comprehensive health, vision, and dental coverage, along with life insurance protection for you and your family. We offer comprehensive premiums for health (CareFirst BlueCross BlueShield of Maryland), dental, and vision which are 100% covered for the employee and 50% for spouses with eligibility on the first of the month after hire date.
• 401(k): We contribute regularly to support your long-term retirement savings.
• Paid Vacation & Time Off: Competitive personal time off as well as sick days. We also offer a variety of different paid special leaves as well as various maternity/paternity for expecting parents

Compensation Range:

$55k - $63k/annually

Established in 2000, Awin is proud of our dynamic, social and inclusive culture.

Like all businesses, we’ve had to adapt and nurture our culture in a virtual environment. Our virtual ‘Life @ Awin’ hub brings our colleagues from across the globe together for various social activities.

Diversity & Inclusion are paramount to us, and we proudly pursue and hire diverse team members. We champion uniqueness and authenticity; this is who we are at our core. Our network of affiliate partnerships are diverse and transparent, as are the employees powering our vision to build the world’s leading open partner ecosystem. We welcome all backgrounds, identities, and experiences. If you need support at any point in the application or interview process, please let us know.

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