Workplace Supervisor

Collectors Universe, Inc.; Jersey City (NJ); On-site; USD 73,000 - 86,000; Full time

Benefits offered by this job

Health Insurance

401(K) Matching Plan

Vacation

Holiday Pay

Flexible Hours

Employee Discounts

Job summary

Collectors Universe, Inc. is seeking a Workplace Supervisor to lead our PSA location team in Jersey City, NJ.

This role ensures a safe, clean, and productive environment by protecting personnel and assets while managing facility access. You will oversee the Workplace operations team, recruit and develop staff, coordinate custodial work, manage vendors, and drive a preventative maintenance program to deliver a best-in-class facility for staff and clients.

Qualifications

• 5+ years of management experience, including 3+ years in Corporate Workplace and 1+ year in Operations.
• Bachelor's degree in related field or equivalent work experience.
• Strong verbal and written communication skills; able to understand and relay company policies/procedures.

Responsibilities

• Develop and own Workplace and Facilities operations for the PSA location in Jersey City, NJ.
• Lead the development of the local Workplace team, including hiring, training, coaching and career development.
• Coordinate and schedule the work of the custodial team; develop team schedules and SOPs.
• Own Workplace vendor management and administrative responsibilities for the sites; processing contracts and onboarding vendors.
• Develop and own a holistic preventative maintenance program for the site; ensure reliable operability and a best-in-class facility.
• Oversee and manage facilities equipment vendors and liaise with Ops leadership on relevant issues.
• Manage internal customer tickets and requests through the ticketing platform; ensure timely response and resolution.

Skills

Management experience

People management

Operational leadership

Education

Bachelor's degree

Tools

Google Docs

Google Sheets

Slack

Job description

Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We’re always on the lookout for talented people to join our growing team. Our services span collectible trading cards, autographs, comic books, coins, video games, event tickets, and memorabilia. Our subsidiaries include PSA, PCGS, Beckett, SGC, and Card Ladder. Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 3000 people across our headquarters in Santa Ana, California and offices in New Jersey, Texas, Florida, Japan, Shanghai, Hong Kong, Canada, Mexico, Germany, the UK, and France.

As part of our interview process, we request that candidates have their cameras on during video interviews. This helps foster meaningful conversation and allows us to create an experience that closely resembles our standard working environment. Certain interview steps may take place by phone. For remote roles, and at our discretion, candidates may be asked to participate in an on-site interview as part of the final stages of the process. We understand there may be occasional circumstances requiring accommodation and are happy to discuss them as needed. Your recruiter will be able to clarify expectations and answer any questions you have.

Job Title

We’re seeking a Workplace Supervisor to lead our team at the PSA location in Jersey City, NJ. This role ensures a safe, clean, and productive environment by protecting personnel, safeguarding assets, and managing facility access.

Responsibilities

• Responsibilities include overseeing and developing the Workplace operations team, resolving internal and external issues, and partnering with business leaders to support growth and culture.
• You’ll report to the Senior Manager of Workplace and work from our Jersey City, NJ office.
• Onsite Requirement: This role requires you to be onsite in the office 5 days per week.
• What You’ll Do: Develop and own Workplace and Facilities operations for the PSA location in Jersey City, NJ; Lead the development of the local Workplace team, both contract and full time hires, include hiring, training, coaching and career development; Coordinate and schedule the work of the custodial team, developing team schedules and SOPs to get the job done; Own Workplace vendor management and administrative responsibilities for the sites - processing contracts, onboarding vendors, coordinating insurance, managing vendor relationships & performance; Develop and own a holistic preventative maintenance program for the site, ensuring reliable operability and a best-in-class facility for our staff and clients; Oversee and streamline administrative functions at the sites including: mail, food and beverage program, copiers, office supplies, and employee services; Serve as the key point of contact for candidates, colleagues, and visitors onsite; Contribute to projects to improve facility and employee health & safety; Oversee and manage facilities equipment vendors for operational environments.; Liaise between Workplace and other departments, collaborating with Ops leadership on relevant issues; Manage internal customer tickets and requests through the ticketing platform, ensuring timely response and resolution.

Qualifications

5+ years of management experience, including 3+ years in Corporate Workplace and 1+ year in Operations preferred. Bachelor's degree in related field or equivalent work experience. Strong verbal and written communication skills; able to understand and relay company policies/procedures. Influential leader with the ability to inspire/motivate, drive change, and build strong relationships across the organization. Dependable, personable team player with excellent collaboration skills. Strong team management and planning/organizational skills; adaptable and capable of developing/executing realistic action plans in a dynamic environment. Preferred ability to use Google Docs, Google Sheets, Slack, etc.

Salary Range: The salary range for this position is $73,000-$86,000. Actual compensation on this range varies based on a variety of non-discriminatory factors, including location, job level, experience, and skill set.

Reasons To Join Us

• Health Insurance: All full-time employees are eligible to enroll in Medical, Dental, and Vision
• Additional Benefits: Full-time employees are eligible for fertility, commuter, and educational assistance benefits
• 401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals
• Vacation: All salaried employees are eligible for flexible time-off
• Holiday Pay: All regular, full-time employees are eligible for ten company paid holidays
• Employee Discounts: Employees receive discounts on select grading services for approved submissions
• Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs
• Fun Working Environment: Our team members are invited to participate in celebrations, holiday events, and team building activities

Candidates must be authorized to work in the United States. Collectors uses e-Verify to validate your ability to work legally in the United States.

We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We believe that a team that represents a variety of backgrounds, perspectives, and skills will better service the diverse community of collectors we support.

If you require an accommodation to apply or interview with us due to a disability or special need, please email [e-mail]

U.S. residents: for disclosures relating to personal information we collect during the employment application and recruitment process, please see our Privacy Notice for U.S. Applicants.