Workplace Manager

Databricks; San Francisco (CA); On-site; USD 150,000 - 210,000; Full time

Job summary

Databricks is hiring a Sr. Workplace Services Manager to lead and scale operations at its San Francisco headquarters.

You will oversee building operations, front-of-house, events, safety programs, and vendor relations while guiding a high-performing team in a fast-paced, growth-focused environment. You will partner with FP&A, Procurement, and cross-functional teams to align priorities, optimize processes, and implement innovative space planning and AI-enabled tools to improve efficiency and

Qualifications

• 8+ years leading workplace operations and service delivery.
• Experience building schedules, coverage models and cross-functional work with stakeholders.
• Strong communication skills and ability to draft robust communications plans for events and programs.
• Proven organizational skills with multiple work streams and projects.
• Financial and budget experience; including sourcing/procurement and vendor management.
• Experience with procurement, contract management and vendor reviews.
• Experience in distributed, remote environments.
• Experience mapping complex workflows and writing SOPs/playbooks.
• Experience managing ticketing platforms, visitor management software, health/safety initiatives, and physical security programs.

Responsibilities

• Oversee all workplace services at the SF HQ including operations, front-of-house, shipping/receiving, events and experiences, and EHS.
• Mentor and elevate the workplace team to foster excellence and collaboration with employees and outsourced staff.
• Build relationships with stakeholders to align on priorities and engage senior leaders on strategic initiatives.
• Develop site-specific growth plans and annual roadmaps for SF operations.
• Provide data-driven insights to REWS leadership to inform decisions and improvements.
• Manage external vendors and building management against SLAs, budgets, and procurement practices.
• Collaborate with FP&A and Procurement on budgets and purchase orders; lead contract negotiations.
• Support office expansion, occupancy planning, and a safe, high-performing environment.
• Partner with leadership to design events that drive engagement and community.

Skills

Workplace operations

Team leadership

Cross-functional collaboration

Communication

Budget management

Procurement

Vendor management

Remote/hybrid operations

SOP creation

Space planning

Tools

Google Suite

Job description

As an industry leader in data and AI, Databricks transforms how global enterprises operate. To support our rapid growth, we are hiring a Sr. Workplace Services Manager to drive workplace operations at our San Francisco headquarters.

The Real Estate & Workplace Services (REWS) team moves fast. We need an innovative leader with a startup mindset to help us scale effectively. In this role, you will align workplace services with regional goals and execute on the delivery of projects and ongoing programs to support our rapid growth.

This is a full-time, in-office role based in San Francisco, CA, reporting to the Manager, Workplace Services.

The impact you will have:

• Operations Management: Oversee all workplace services at the San Francisco HQ, including building and workplace operations, front-of-house, shipping/receiving, events and experiences, and EHS.
• Team Leadership: Mentor and elevate the workplace team in all aspects of what we do, setting clear expectations to foster excellence, continuous improvement, and a strong culture of collaboration between our employee and outsourced team members.
• Stakeholder Engagement: Build strong relationships across all organizational levels and leadership tiers to align on workplace priorities; interact regularly with senior leaders on strategic initiatives for buy-in.
• Strategic Planning: Anticipate site-specific and company-wide growth needs to support Databricks's workplace operations strategy for SF with a clear annual roadmap tracking and shifting priorities as needed.
• Executive Insights: Provide local site data and insights to REW team leadership to inform decision-making and drive operational improvements.
• Vendor & Landlord Relations: Manage external vendors and building management against strict SLAs that you will help to develop to ensure quality standards and budget targets.
• Financial Oversight: Partner with FP&A and Procurement to forecast budgets, manage operational expenses, and process purchase orders. Be well versed in vendor contract negotiations, financial models, and ready to build out processes around them for our team.
• Growth & Site Support: Collaborate across teams to support rapid office expansion, occupancy planning strategies in a safe, high-performing environment.
• Event Execution: Partner with local leadership to design and execute office events that drive employee engagement and community.
• Documentation & Knowledge Base: Maintain workplace SOPs, employee office guides, and playbooks to ensure operational consistency.
• Automation & AI Integration: Leverage automated tools and AI (e.g., Databricks Genie) to optimize space planning, ticketing, and vendor reporting.
• Program Implementation: Support execution of core workplace programs, including Food & Beverage, EHS, occupancy, events, and provide a high level of customer service.
• Workplace Innovation: Identify and implement innovative ideas to continuously elevate the day-to-day employee experience.
• Agile Support: Execute ad hoc projects and support broader team initiatives as business needs evolve.

What we look for:

• 8+ years leading workplace operations and service delivery, with a proven track record of mentoring high-performing teams.
• Experience building schedules, coverage models and working with cross-functional stakeholders
• Great communication skills and the ability to draft robust communications plans for events, programs, and operations.
• Proven organizational skills, managing multiple work streams and projects
• Customer focused attitude - ensuring consistently high quality resolutions
• Financial and budget experience; including sourcing/procuring goods or services and following procurement best practices
• Experience with procurement, contract management and review, and vendor management.
• Experience working and managing projects within a distributed, remote environment
• Experience with google suite.
• Ability to map complex workflows and author clear, actionable SOPs and playbooks that streamline daily operations and simplify onboarding.
• Experience managing request ticketing platforms, visitor management software, health and safety initiatives, and physical security programs preferred.

Pay Range Transparency

Databricks is committed to fair and equitable compensation practices. The pay range(s) for this role is listed below and represents the expected salary range for non-commissionable roles or on-target earnings for commissionable roles. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, relevant certifications and training, and specific work location. Base