Workplace Innovation Pilots, Manager

100 Salesforce, Inc.; Chicago (IL); Hybrid; USD 117,000 - 178,000; Full time

Benefits offered by this job

Office flexible

Travel up to 25%

Job summary

Salesforce, Inc. in the United States is seeking a Senior Workplace Program Manager to lead pilot initiatives within Real Estate and Workplace Services. You will drive end-to-end projects, align with stakeholders, and apply data-driven insights to optimize spaces and experiences.

The role emphasizes cross-functional collaboration, data-informed decision making, and advancing AI-enabled reporting. A flexible office model and travel are part of the role.

Qualifications

• Experience delivering complex, cross-functional projects with multiple stakeholders.
• Excellent written, verbal and presentation skills for senior leaders.
• Highly organized with ability to manage several pilots simultaneously.
• Comfort with ambiguity and an experimental mindset.

Responsibilities

• Manage full pilot lifecycles from kickoffs to closeouts within scope, schedule and budget.
• Support the project plan and develop plans aligned with pilot objectives.
• Partner with stakeholders to define success metrics and mixed-methods approach.
• Stand up and coordinate workstreams across design, delivery, operations, data, technology, and engagement.
• Turn data into decisions and insights for recommendations.

Skills

Program management

Cross-functional leadership

Communication

Organizational skills

Agile/Stage-gate

Slack

Google Workspace

Tableau

AI agents/tools

Tools

Slack

Google Workspace

Tableau

AI agents

Job description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category Real Estate & Facility Management Job Details About Salesforce

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

About Real Estate and Workplace Services

The Real Estate and Workplace Services (REWS) organization designs, operates, and evolves the environments and experiences that enable Salesforce employees and customers to do their best work. Spanning more than 30 countries, our Agentic Campus reflects our values and culture – bringing together humans, agents, and robots to create inclusive, purpose-driven spaces where people feel a true sense of belonging. As customer zero of Salesforce’s own technology, REWS is leading the way, creating innovative and dynamic spaces that provide seamless and inspiring workplace experiences.

The Experience

The Workplace Innovation (WI) team is the research, insights, and testing arm of REWS. We use site studies, data, and pilots to evaluate office utilization, translating data into design standards, policy adjustments, and portfolio decisions. Reporting to the Director of Workplace Innovation, you will support the end-to-end execution of workplace pilots, testing new physical spaces, digital tools, and employee experiences to enable data-driven decisions.

What You’ll Actually Be Doing

• Manage full pilot lifecycles—kickoffs, workstreams, monitoring, and closeouts—keeping projects on scope, schedule, and budget.
• Based in San Francisco, Chicago, or Atlanta (Office Flexible, 3 days/week) with up to 25% travel for discovery, kickoffs, and monitoring.
• Support the project plan.
• Turn concepts into projects by developing a project plan that aligns with pilot objectives.
• Partner closely with key stakeholders to define success metrics and a mixed-methods approach to understand the impact and outcome of each pilot.
• Run cross-functional programs.
• Stand up and coordinate workstreams across design, project delivery, operations, data and technology, communications, and employee engagement.
• Maintain the project plan, run recurring syncs, identify dependencies, surface risks, and elevate decisions to program sponsors when necessary.
• Turn data into decisions.
• Partner with workstream leads to synthesize quantitative and qualitative findings into insights and recommendations.
• Build the pilot practice.
• Maintain and improve templates, trackers, and the pilot playbook and methodology; capture lessons learned; and make our approach easy for others in REWS to reuse.
• Use AI to work smarter.
• Apply AI tools to automate tracking, analysis, summaries, and reporting, and share what works with the team.

You’re Our Person If…

• 4+ years of experience in program or project management, workplace strategy, real estate, design research, or a related field, including 2+ years leading work through others.
• Proven record of delivering complex, cross-functional projects with multiple stakeholders and competing priorities.
• Excellent written, verbal, and presentation skills, with experience writing for and presenting to senior leaders.
• Highly organized, with the ability to manage several pilots at different stages at once.
• Comfort with ambiguity and an experimental mindset: you are as excited about a pilot that disproves an idea as one that proves it.

Even Better If…

• Background in workplace experience.
• Project management certification (PMP or equivalent) or experience with Agile and stage-gate methods.
• Experience with tools such as Slack, Google Workspace, Tableau, and AI agents.
• Experience programs across multiple regions or time zones.
• Willingness to travel to pilot sites as needed.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $117,400 - $177,600 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $140,900 - $193,700 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable. We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.