Workplace Experience Receptionist - Raleigh, NC

CBRE; Raleigh (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

CBRE is seeking a Receptionist in Raleigh to support a busy office as part of the Workplace Experience team. You will greet visitors, answer calls, manage meeting rooms, and perform general clerical tasks with accuracy.

This role emphasizes customer service, strong organization, and professional communication. Proficiency in Microsoft Office and basic math helps daily tasks; eligibility to work in the United States is required.

Qualifications

• High School Diploma or GED required (up to 2 years related experience).
• Strong communication and customer service skills.
• Proficiency with Word, Excel, Outlook (Microsoft Office).
• Excellent organizational abilities and attention to detail.

Responsibilities

• Receive and direct incoming calls to appropriate personnel.
• Greet clients and visitors; issue passes and follow security procedures.
• Schedule and prepare meeting rooms; arrange catering and equipment.
• Perform general clerical duties and manage mail, faxes, and packages.
• Coordinate with building services as needed and follow procedures.

Skills

Customer service

Microsoft Office

Organizational skills

Communication

Basic math

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Global Workplace Solutions (GWS)Local is a hard services-led, tailored facility management solution. Weself-perform hard services while partnering with best-in-class soft serviceproviders to offer custom facility and project management solutions to ourclients. We focus on empowering our team with a high-level of downstreamaccountability, resulting in an agile and efficient service delivery.

In addition to our core facilityand project management capabilities, our platform offers direct access to ourBest-in-Classservices,including ESG, Security Consulting, Workplace Strategy, and WorkplaceExperience.

About The Role

As a CBRE Receptionist, you willprovide administrative tasks to a department or office. This includes greetingvisitors, answering calls, setting up meeting rooms, and other duties.

This job is part of the WorkplaceExperience function. They are responsible for providing world-class customerservice to the clients and visitors of a designated building.

What You’ll Do

• Receive and direct incomingcalls to appropriate personnel and voicemail.
• Greet clients, applicants, andvisitors upon arrival. Issue visitor passes and parking validations and followsecurity protocols.
• Schedule and prepare meeting andconference rooms. This includes room setup, placing catering orders, andsecuring technological equipment. Request building and housekeeping services asneeded.
• Perform general clerical dutiesincluding distributing office faxes and packages and ordering office supplies.
• Track incoming and outgoingpackages, mail, and freight. Arrange messenger service as needed. Arrangehospitality services for guests such as transportation, tickets, reservations,etc.
• Use existing procedures to solvestraightforward problems while having a limited opportunity to exercisediscretion.
• Impact through clearly definedduties, methods, and tasks are described in detail.
• Deliver own output by followingdefined procedures and processes under close supervision and guidance.

What You’ll Need

• High School Diploma or GED withup to 2 years of job-related experience.
• Ability to follow basic workroutines and standards in the application of work.
• Communication skills to exchangestraightforward information.
• Working knowledge of MicrosoftOffice products. Examples include Word, Excel, Outlook, etc.
• Strong organizational skillswith an inquisitive mindset.
• Basic math skills. Ability to calculate simple figures such as percentages, discounts, and markups.
• Applicants must be currentlyauthorized to work in the United States without the need for visa sponsorshipnow or in the future.

Why CBRE

When you join CBRE, you becomepart of the global leader in commercial real estate services and investmentthat helps businesses and people thrive. We are dynamic problem solvers andforward-thinking professionals who create significant impact. Our collaborativeculture is built on our shared values — respect, integrity, service andexcellence — and we value the diverse perspectives, backgrounds and skillsetsof our people. At CBRE, you have the opportunity to chart your own course andrealize your potential. We welcome all applicants.

Applicant AI Use Disclosure

We value human interaction tounderstand each candidate's unique experience, skills and aspirations. We donot use artificial intelligence (AI) tools to make hiring decisions, and we askthat candidates disclose any use of AI in the application and interviewprocess.

Equal Employment Opportunity

CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations

CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at [e-mail] or via telephone at [phone] (U.S.) and [phone] (Canada).