Workplace Operations Manager

Hadrian; Torrance (CA); On-site; USD 120,000 - 150,000; Full time

Benefits offered by this job

Relocation stipend

Flexible vacation policy

Health insurance (platinum level)

Job summary

Hadrian is seeking an experienced Workplace Operations Manager to design, build, and scale the workplace services function across our rapidly growing sites in the Los Angeles area. You will own vendor relationships, manage budgets, and oversee facilities, security, and the F&B/pantry programs to deliver a seamless working environment for employees and visitors.

You will partner with People, EHS, and Security to align operations with business goals, support fitouts, and drive improvements through

Qualifications

• Experience leading workplace services or facilities teams.
• Proven ability to manage outsourced vendors and SLAs.
• Experience with budgeting, invoicing, and cost control.
• Comfort reading construction drawings and coordinating FF&E.

Responsibilities

• Define and lead the workplace services function across Hadrian’s sites.
• Own vendor relationships and manage performance, budgets, and invoices.
• Oversee front-of-house, security, F&B, and sustainability programs.
• Coordinate with design/construction teams during fitouts and deployments.
• Ensure day-to-day readiness and a seamless employee/visitor experience.

Skills

Leadership

Vendor management

Facilities management

F&B program management

Budget management

Construction/read drawings

MS Excel

CMMS / work-order system

Tools

MS 365

CMMS

Job description

• At Hadrian, the workplace is a critical enabler of speed, focus, and execution. As the company grows rapidly across multiple locations, we need an experienced leader who can design, build, and scale the workplace services function that supports our teams
• This role focuses on the environments where our people work every day, including offices, shared spaces, physical security, and non machine related workplace infrastructure at manufacturing sites
• We are hiring a Workplace Operations Manager to establish and lead the workplace services function at Hadrian. This role is responsible for setting strategy and overseeing the programs and vendors that keep our workplaces running smoothly
• This is a critical role for someone who can operate at the systems level, move fast, and create structure while the company is scaling aggressively
• Own vendor relationships: Manage the day-to-day performance of janitorial, reception, food & beverage, pantry, waste management, and other outsourced service partners
• Hold partners to SLAs: Set clear scopes of work and service-level expectations, and enforce them through regular check-ins, site walkthroughs, and performance reviews
• Source and onboard vendors: Support RFPs, vendor selection, contracting, and onboarding as services scale across sites
• Be the escalation point: Serve as the first call when a service issue arises and drive it to fast resolution
• Keep the workplace running: Ensure the space is clean, stocked, staffed, and guest-ready every day so employees and visitors have a seamless experience
• Run the F&B and pantry programs: Oversee catering, pantry stocking, and food & beverage offerings, balancing employee experience against cost
• Own front-of-house: Ensure a professional, welcoming reception and visitor experience
• Manage waste & sustainability: Oversee waste, recycling, and compost programs and keep them compliant and efficient
• Manage budgets and invoices: Track service budgets, review and approve vendor invoices, and flag variances early
• Measure and improve: Build simple metrics on cost, quality, and satisfaction, and use them to continuously raise the bar
• Standardize and document: Create repeatable playbooks, SOPs, and service standards so quality holds consistent as the company grows
• Partner cross-functionally: Work with the Director of Workplace Services, People, EHS, and Security to align operations with business needs
• Represent Workplace Services in design and construction meetings: Sit in with architects, general contractors, subcontractors, and project managers to represent operational and end-user needs throughout fitout projects
• Own FF&E execution: Help drive furniture, fixtures & equipment selection, placement, and installation from planning through delivery and setup
• Coordinate on-site logistics: Manage delivery scheduling, staging, and vendor access so installations land on time and in the right sequence
• Track scope and punch lists: Keep FF&E registers, installation schedules, and punch lists current, and follow issues through to closeout
• Ensure day-one readiness: Confirm spaces are fully outfitted, functional, and move-in ready before handoff to employees
• Manage purchase orders: Create, track, and reconcile POs for vendor services and FF&E — ensuring accurate coding, timely approvals, and clean matching against invoices and receipts

Benefits

• 100% coverage of platinum medical, dental, vision, and life insurance plans for employees
  401k
• Relocation stipend if you’re moving from outside of LA
• Flexible vacation policy

Operations experience: 5+ years in workplace services, facilities, hospitality, or operations, including day-to-day oversight of outsourced servicesFitouts & FF&E: Comfort in design/construction meetings and coordinating furniture, fixtures & equipment through installation; ability to read construction drawings a plusFinancial ownership: Experience with service budgets, PO creation and reconciliation, and invoice review against contract pricingPeople & partner leadership: 2+ years leading teams and/or managing vendor performanceSystems: Proficiency with MS 365 (Excel) and a work-order/CMMS or ticketing platformService mindset: Strong communication, organization, and the ability to juggle competing prioritiesVendor management: Proven track record holding service providers (janitorial, F&B, reception, waste, or similar) accountable to scopes of work and SLAsYou’ve built from zero, not just maintained: You’ve stood up workplace or vendor programs from scratch and scaled them across a fast-growing or multi-site footprint — comfortable with ambiguity and a rapidly moving environmentYou bridge the shop floor and the front of house: You can deliver a white-glove experience for executives and VIP guests while being equally at home on an active manufacturing floor — fluent in PPE, safety, and production cadenceYou operate with mission and discretion: You’re energized by Hadrian’s mission to reindustrialize American aerospace and defense manufacturing, and you bring the confidentiality and visitor-security awareness that a defense-adjacent facility demands