Workplace Experience Associate

REGENT Craft Inc.; North Kingstown (RI); On-site; USD 50,000 - 80,000; Full time

Benefits offered by this job

Competitive equity compensation

Health, dental, vision insurance

401(k) with company matching

Flexible time off & parental leave

Daily catered lunches

Learning & development opportunities

Job summary

REGENT Craft Inc. is seeking a Workplace Experience Associate to craft a welcoming, well‑run environment across multiple offices. You’ll coordinate logistics, dining programs, visits, and vendor relations to ensure a smooth, professional experience for colleagues and guests.

Partnering with People and IT, you’ll onboard new hires, manage access, and support safety and readiness. A service mindset and strong organizational skills are essential for REGENT’s fast‑growing team.

Qualifications

• Experience in workplace operations or facilities coordination.
• Experience supporting office dining or hospitality services in a corporate or startup setting.
• High level of organization with attention to detail.
• People-centered mindset and service orientation.
• Strong communication with employees, vendors, and cross-functional partners.
• Proactive, solutions-oriented mindset; adaptable in a fast-moving environment.
• Tech-savvy with workplace tools such as Google Workspace, Slack, ticketing systems.

Responsibilities

• Support day-to-day workplace operations and be the primary contact for employee workplace needs.
• Manage office dining programs, vendors, dietary needs, budgets and costs.
• Maintain office supplies, seating, meeting rooms, and space organization.
• Support front desk operations, visitor check-in and security.
• Partner with cleaners and vendors for timely issue resolution.
• Assist with in‑office events and employee engagement activities.
• Support onboarding/offboarding and workspace setup for new hires.
• Maintain workplace processes and documentation.
• Uphold office safety and emergency readiness.

Skills

Workplace ops

Dining/hospitality

Organization & detail

People-centered service

Communication

Proactive problem solving

Adaptable & hands-on

Tech‑savvy (GSuite/Slack)

Tools

Google Workspace

Slack

Ticketing systems

Job description

At REGENT, we’re on a mission to revolutionize regional transportation between coastal cities. We're not just building vehicles, we're creating a new category of transportation: the Seaglider. These groundbreaking wing-in-ground-effect craft travel just above the water’s surface, combining the speed of an airplane with the low operating costs of a boat. Capable of 180 miles at 180 mph on today's battery tech (and up to 400 miles with next-gen batteries), Seagliders will unlock fast, affordable, and sustainable coastal transit for passengers and cargo - connecting cities, islands, and communities like never before.

Backed by leading investors and powered by a team of passionate, forward-thinking engineers, builders, and operators, we’re now scaling from a breakthrough prototype to full production - and building the team to make it happen.

Role Overview

As the Workplace Experience Associate, you’ll play a key role in creating an exceptional, welcoming, and well‑run workplace environment that enables REGENT employees to do their best work every day. Reporting into Workplace Operations, this role blends hands‑on coordination, people‑facing support, and operational execution across our four office locations.

You’ll be the connective tissue between people, space, and systems—ensuring offices, including dining services, run smoothly, employees feel supported, and day‑to‑day workplace needs are handled with care, consistency, and attention to detail. From coordinating office logistics and vendors to supporting visits and events and maintaining a positive employee experience, this role is critical to how REGENT shows up for its team as we grow.

If you’re highly organized, service‑oriented, and energized by creating great experiences in a fast‑moving environment, we’d be excited to have you on the team!

What You’ll Do

• Support Day-to-Day Workplace Operations: Support daily office operations by maintaining a clean, functional, stocked, and welcoming workplace. Serve as a primary point of contact for employee workplace needs, questions, and requests.

• Office Dining Services: Support office dining programs, including daily meals, catering, snacks, and beverage services. Manage relationships with food vendors and caterers, accommodate dietary needs and preferences. Ensure quality, cleanliness, and compliance with health standards. Monitor budgets and control costs related to dining services

• Support Office Logistics: Maintain inventory of office supplies, snacks, equipment, and shared spaces. Maintain seating coordination, meeting room readiness, and general space organization as teams grow and shift.

• Reception & Visit Support: Support front desk operations to ensure a professional, welcoming experience for all visitors. Support visitor check‑in processes and security protocols. Support executive visits, including high‑touch coordination as needed, including meeting rooms and refreshments.

• Vendor & Facilities Support: Partner with cleaners and other vendors to ensure smooth operations and timely issue resolution. Escalate maintenance + repair concerns with the facilities team.

• Help Drive Employee Experience & Culture: Help support and execute in‑office events, team gatherings, and workplace engagement initiatives that reinforce REGENT’s culture and values.

• On-boarding & Off-boarding Support: Partner with People and IT teams to ensure new hires have a smooth first‑day experience, including workspace setup, access coordination, and office orientation. Serve as a secondary point of contact for employee card access, supporting badge issuance, access changes, and troubleshooting.

• Process & Documentation: Help maintain workplace processes, guides, and documentation. Identify opportunities to improve efficiency, consistency, and the overall employee experience.

• Safety & Readiness: Maintain office safety practices, emergency readiness, and general compliance with workplace policies and procedures.

What You’ll Bring

• Experience in Workplace, Office, or Operations Roles: Experience in workplace operations, office management, facilities coordination, hospitality, or a similar employee‑facing operational role.

• Experience Supporting Office Dining or Hospitality Services: Prior experience coordinating office meals, catering, food vendors, or hospitality services in a corporate, startup, or high‑growth environment is a plus.

• High Level of Organization & Attention to Detail: Able to manage multiple tasks, priorities, and requests simultaneously while maintaining accuracy and follow‑through with the ability to track inventory of food, beverage, office, and facility supplies on a daily basis.

• People‑Centered Mindset: Upbeat, friendly, approachable, and service‑oriented, with a genuine interest in supporting employees and creating a positive workplace experience.

• Strong Communication Skills: Car, professional communicator who can work effectively with employees, vendors, and cross‑functional partners.

• Proactive & Solutions‑Oriented: Comfortable anticipating needs, identifying issues, and taking initiative to improve how the workplace operates.

• Adaptable & Hands‑On: Thrives in a fast‑paced, evolving environment and is willing to jump in wherever needed to support the team, while maintaining a calm, professional demeanor.

• Tech‑Savvy: Comfortable using workplace tools such as Google Workspace, Slack, ticketing systems, and basic office technology.

Who We’re Looking For

• Collaborative Team Player: You believe that great things happen when teams work together. You communicate effectively and collaborate with engineers, stakeholders, and other cross‑functional teams to align on goals and move projects forward. You bring people together, ensuring that everyone is on the same page and moving towards a shared vision.

• Creative Problem Solver: You thrive on tackling complex challenges and finding innovative solutions. Whether you’re resolving installation challenges, debugging elusive electrical issues, or adapting on the fly during integration and test, you bring a practical, inventive mindset to every problem. You don’t just patch issues - you improve processes, anticipate downstream impacts, and help turn one‑off fixes into scalable solutions that raise the bar for future builds.

• Adaptable & Agile: In a fast‑paced, ever‑evolving startup environment, you quickly adapt to changing priorities and requirements. You approach challenges with a calm, resilient mindset, and know how to pivot and adjust your approach as needed, ensuring that progress continues without missing a beat.

• Innovative Mindset: You’re driven by curiosity and a passion for technology. You’re passionate about driving continuous improvement, embracing new technologies and methodologies to enhance efficiency, quality, and team performance.

What We Offer

• Competitive compensation including a robust equity incentive plan.

• Comprehensive health, dental, and vision insurance - we cover 100% of your premiums.

• 401(k) with company matching, so you can plan for the future.

• Generous flexible time off, paid parental leave, and company‑wide holiday breaks.

• Daily, free catered lunches

• Learning & professional development opportunities

Equal Opportunity Employer

REGENT is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, or any other characteristic protected by law.