Workplace Exp Coordinator - Los Angeles, CA

CBRE; Los Angeles (CA); On-site; USD 65,000 - 75,000; Full time

Job summary

CBRE roles focus on delivering world-class service to employees and guests in designated buildings. You will be the first point of contact, greet visitors, issue passes, and coordinate services to support daily operations.

Working in the Workplace Experience function, you’ll handle calls, arrange activities, manage on-site events, and collaborate with vendors while following security procedures to ensure a safe, welcoming environment.

Qualifications

• High School Diploma or GED with up to 2 years of related experience.
• Ability to follow basic work routines and standards.
• Strong communication skills to exchange straightforward information.
• Working knowledge of Microsoft Office products (Word, Excel, Outlook).
• Excellent organizational skills and a proactive mindset.

Responsibilities

• First point of contact for all entrants; greet visitors and issue passes following security protocols.
• Answer calls professionally; prepare presentations and address groups of various sizes.
• Arrange and confirm recreational, dining, and business activities on request.
• Coordinate janitorial/maintenance work orders and workplace services including mail and onboarding.
• Acknowledge inquiries and provide professional, service-driven solutions.
• Organize on-site events, set-up/tear-down, and delivery of supplies.
• Follow security and emergency procedures; notify relevant parties when needed.
• Coordinate with vendors supplying workplace services or goods.

Skills

Communication skills

Microsoft Office

Organizational skills

Customer service

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Job description

GlobalWorkplace Solutions (GWS) Local is a hard services-led, tailored facilitymanagement solution. We self-perform hard services while partnering withbest-in-class soft service providers to offer custom facility and projectmanagement solutions to our clients. We focus on empowering our team with ahigh-level of downstream accountability, resulting in an agile and efficientservice delivery.

Inaddition to our core facility and project management capabilities, our platformoffers direct access to our Best-in-Class services, including ESG, SecurityConsulting, Workplace Strategy, and Workplace Experience.

About the Role:

As a CBREWorkplace Experience Coordinator, you'll be responsible for delivering aworld-class customer service experience to employees and guests of a designatedbuilding.

This jobis part of the Workplace Experience function. They are responsible forproviding world-class customer service to the clients and visitors of adesignated building.

What You’ll Do:

• First point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanor. Issue visitor and parking passes and follow security protocols.

• Make a memorable first impression by answering the telephone in a professional manner. Create presentations and speak to various-sized groups.

• Arrange and confirm recreational, dining, and business activities on behalf of the requestor.

• Manage janitorial or maintenance work orders as needed. Coordinate and execute workplace services including mail, office supply services, and onboarding.

• Acknowledge inquiries or complaints from employees, guests, and co-workers. Provide solutions in a professional customer service-driven manner.

• Organize and manage on-site events. This includes securing event space, set up and tear down of the room, and delivery of supplies.

• Follow property-specific security and emergency procedures. Notify appropriate parties to ensure the safety of all individuals in the building.

• Coordinate with vendors who supply services or goods to the workplace.

• Explain detailed and/or complicated information within the team. Follow specific directions as given by the manager.

• Impact through clearly defined duties, and methods and tasks are described in detail. Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.

What You’ll Need:

• High School Diploma or GED with up to 2 years of job-related experience.

• Ability to follow basic work routines and standards in the application of work.

• Communication skills to exchange straightforward information.

• Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.

• Strong organizational skills with an inquisitive mindset.

Why CBRE?

When youjoin CBRE, you become part of the global leader in commercial real estateservices and investment that helps businesses and people thrive. We are dynamicproblem solvers and forward-thinking professionals who create significantimpact. Our collaborative culture is built on our shared values — respect,integrity, service and excellence — and we value the diverse perspectives,backgrounds and skillsets of our people. At CBRE, you have the opportunity tochart your own course and realize your potential. We welcome all applicants.

Applicant AI Use Disclosure

We valuehuman interaction to understand each candidate's unique experience, skills andaspirations. We do not use artificial intelligence (AI) tools to make hiringdecisions, and we ask that candidates disclose any use of AI in the applicationand interview process.

Pay Disclaimer - Not-Bonus Eligible:

* CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the Workplace Experience Coordinator position is $65,000 annually [or $31.25 per hour] and the maximum salary for the Workplace Experience Coordinator position is $75,000 annually [or $36.06 per hour]. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience.

Equal Employment Opportunity:

CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations:

CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at [e-mail] or via telephone at [phone] (U.S.) and [phone] (Canada).

CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)