Workplace Event/Venue Program Manager (Hines@Airbnb)

SupportFinity™; San Francisco (CA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive compensation

Robust benefits

Generous vacation packages

Comprehensive training

Job summary

SupportFinity™ is seeking a Workplace Event/Venue Program Manager in San Francisco. This role involves coordinating onsite events, managing teams, and ensuring compliance with various requirements.

The ideal candidate will have over five years of event coordination experience, attention to detail, and strong project management skills. A bachelor’s degree is preferred. Join us to deliver exceptional experiences!

Qualifications

• Five or more years of experience in event coordination or a related field.
• Bay Area based – must work onsite five days a week in the San Francisco office.
• Proficient with Google Workspace, JIRA, Confluence, and Slack.

Responsibilities

• Coordinate and partner with cross‑functional partners and external vendors.
• Lead a team of Workplace Experience Coordinators.
• Ensure events comply with building and local requirements.

Skills

Event coordination

Communication skills

Project management

Customer service

Organization

Education

High school diploma or equivalent

Bachelor’s degree preferred

Tools

Google Workspace

JIRA

Confluence

Slack

Job description

Job Overview

Hines | Posted Mar 13

Full-time

Negotiable

Master (>10 yrs)

Hines is a global real estate investment manager that prioritizes people and innovation. The Workplace Event/Venue Program Manager supports onsite events and gatherings, coordinating with multiple teams and vendors to deliver seamless experiences.

Responsibilities

As the Workplace Event/Venue Program Manager, you will:

• Coordinate and partner with cross‑functional partners and external vendors to execute onsite events with white‑glove service.
• Develop and maintain a roster of external event vendor partners for production support.
• Lead a team of Workplace Experience Coordinators, overseeing resource allocation and professional development.
• Ensure events comply with building, company, and local requirements including permits, COIs, and alcohol licenses.
• Liaise with the Landlord and Facilities teams for approvals, permits, and logistics.
• Meet with stakeholders to review logistics and hand‑hold critical events.
• Partner with the Employee Engagement team to contribute to curated events.
• Support after‑hours and high‑priority events.
• Perform venue inspections and allocate maintenance tickets to relevant teams.
• Create and maintain venue information, including seating plans and capacity.
• Track event furniture with the Facilities team to ensure availability.
• Intake and process event requests, coordinating room booking and ensuring accurate space records.
• Collect feedback to improve office spaces and amenities.
• Identify program policy improvements and enhance team communication.
• Generate monthly reports on program progress and workload metrics.
• Communicate global and local policies to employees and maintain customer‑facing policy information.
• Manage people functions for Workplace Experience Coordinators.
• Create proposals for new projects and events, presenting budgets and supporting documentation.

Minimum Requirements

• High school diploma or equivalent; bachelor’s degree preferred.
• Five or more years of experience in event coordination or a related field.
• Bay Area based – must work onsite five days a week in the San Francisco office.
• Passion for events and exceptional host and customer‑service values.
• High level of organization and attention to detail.
• Strong project management and communication skills, able to manage multiple events.
• Resourceful, observant, and proactive.
• Proven track record of managing 3‑5 direct reports.
• Flexible and adaptable to changing business needs.
• Proficient with Google Workspace, JIRA, Confluence, and Slack.

Benefits

Hines offers competitive compensation, robust benefits, comprehensive training, and generous vacation packages in a supportive and inclusive environment.

EEO Statement

We are an equal opportunity employer and support workforce diversity.

No calls or emails from third parties at this time please.