Working Shop Foreman

Kansas Ag Connection; Kansas City, Northern (KS, KY); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, and vision

401(k) match and profit sharing

Paid time off and holidays

Job summary

Kansas Ag Connection in Kansas City, KS is seeking a Working Shop Foreman to assist the Service Manager in leading the service department, guiding apprentices and entry-level technicians, and ensuring quality work. This role involves coordinating job scheduling, communicating with customers, supporting technicians, and maintaining shop safety and cleanliness, with opportunities to travel for meetings.

A strong diagnostic skillset and solid computer skills are essential; vocational education is

Qualifications

• Minimum 7 years experience as a technician in an agricultural dealership.
• Strong diagnostic and problem solving skills required.
• Excellent communication and interpersonal skills with customers and employees.

Responsibilities

• Assist Service Manager in providing non-supervisory direction in the service department.
• Develop apprentice and entry level technicians.
• Assist in scheduling of jobs and ensure efficient department performance.
• Provide technical assistance to service technicians and help with warranty documentation.
• Maintain high level of customer satisfaction through effective communication and service quality.

Skills

Communication

Interpersonal skills

Diagnostics

Problem solving

Computer systems

Education

Vocational education

Tools

MS Office

Internet applications

Job description

### Job Details#### Job Title:Working Shop Foreman#### Location:,, ,#### Company:#### Industry Sector:#### Industry Type:#### Career Type:#### Job Type:Full Time#### Minimum Years Experience Required:N/A#### Salary:Competitive### Get Job Alerts**Career Type:****Country:** USAI agree to receive alerts from and to the .Your alert was created successfully.x## General Alert Saved* The listings below are jobs matching the criteria you've selected for your General Alert on.Criteria selected was:* General alert saved for .* General alert notifications will be sent weekly on Monday.* Please note that you can only have one general alert active at any given time. Creating a new general alert will override an existing general alert.* Visit the to manage your alerts# Working Shop Foreman| Number of Years Experience: | Minimum Education Completed: | || Education Major / Discipline Category: | Most Recent / Current Occupation: | |Position Details:**Purpose:**The Working Shop Foreman's main responsibility will be to assists the Service Manager in providing non-supervisory direction in the service department and develop apprentice and entry level technicians. This will include instruction and guidance with proper diagnostic procedures, efficient repair practices and following correct procedures outlined by the service department. While this is not a people-management position, the Working Shop Foreman keeps the Service Manager and General Manager apprised of any personnel, customer, or operational issues. The Working Shop Foreman has customer-facing responsibilities, may assist with scheduling of jobs, provides technical assistance to service technicians and provides in-house quality control to eliminate the need for rework.**Job Responsibilities (ranked in significance):*** Ensures all company values are adhered to and promoted. This would include leading by example and participation in employee recognition programs.* Facilitate the development of both apprentice and entry level technicians.* Ensures quality work, minimum rework.* Assists in answering questions from inbound customer calls and greeting walk-ins and taking care of their needs. Calls customers as needed to clarify work instructions, communicating status of repair, informing customers of additional work required, upselling customers as appropriate. Ensures he or others in the store call customers prior to invoices being mailed and minimize any surprises or concerns on work performed.* Assists in job scheduling for the most efficient performance of the department. Ensure all paperwork is completed in a timely and accurate manner, including warranty related documentation. Flat rates jobs, opens and completes work orders as required in the absence of the Service Manager.* Assists technicians with paperwork, computer usage, warranty descriptions and issues, local technical assistance, and vendor technical inquiries.* Helps ensure a high level of customer satisfaction as measured by customer surveys, feedback from calling customers on billings, customer events and interactions, and random customer contact. Take effective action in a non-confrontational manner, to resolve any customer questions or issues that occur.* Helps Service Manager in ensuring location is staffed appropriately for all weekday, weekend, and afterhours support. Assists Store Manager as needed in overall facility maintenance and upkeep.* Helps Store Manager in keeping shop and office areas clean and orderly. Assist in the repair and purchase of tools, shop items. Ensure a safe environment for all employees, helping to ensure employees follow safety practices in the department, and appropriate safety training is periodically conducted. May assist with ensuring all shop vehicles are clean and maintained per guidelines.* Stay current with education of new products, vendor / warranty requirements and processes.* Ensures good communication with all location personnel, particularly technicians, service writers, salespeople, parts personnel. Ensure good feedback to parts personnel on stocking levels, and sales personnel on equipment status and priorities.* Assists Service Manager and Store Manager in ensuring compliance with all policies / procedures.**Requirements:*** Minimum 7 years' experience as a technician in an agricultural dealership.* Appropriate vocational education required; degree and certifications preferred.* Solid diagnostic and problem solving skills required* Strong communication and interpersonal skills with customers and employees required.* Expertise with computer systems, including MS office and internet-based applications* Ability to work extended hours during the week and on weekends* Ability to travel to company meetings and training events as needed* Acceptable Motor Vehicle status, with current driver's license, and ability to operate motor vehicle**Benefits:*** Medical, dental, and vision; Health Savings Plan; life and disability; AFLAC; flexible spending account* 401(k) match and profit sharing* Tenured based accrued PTO-[96 hours in first year* 96 hours of accrued tenured-based PTO* 32 hours holiday PTO* Six paid holidays* Bereavement pay* Wellness plan* Company uniformsTo apply please click on APPLY TO THIS POSITIONJob Post Date: 09/08/26Here are some other jobs you may be interested in applying for.| | || - | - || KanEquip Wamego, Kansas | KanEquip Kansas City, Kansas || KanEquip Great Bend, Kansas | |2 people are interested in this job.* Competitive hourly wagewith incentive bonuses* Full-time: Nonexempt [overtime after 40 hours per week]* Location: On site in Great Bend, Kansas* Schedule: Monday-Friday 7:30-5:30, Weekends as need